customer services lead jobs in Overtown

You will be responsible for delivering your teams performance and driving quality assurance in line with company and the Financial Conduct Authority processes and standards. Your role will also focus on coaching, motivation and team productivity while providing feedback and insight on complaints root cause and recommending solutions to help reduce complaints volumes to all stakeholders.

For over 140 years our products have helped ensure the safe, reliable operations of key industries. With a passion for precision and partnership, Celeros Flow Technology continues this heritage of high performance and dependability, providing mission critical, sustainable flow control solutions for our customers around the globe. Celeros Flow Technology is looking for individuals with a voice...

Are you passionate about delivering exceptional customer service and making a real difference in people's lives? Then you should apply to be a Pensions Customer Service Representative, where you'll guide customers through their retirement journeys, ensuring they feel informed and supported every step of the way. Davies has been retained by one of the UK's leading Pensions and Investment firms to...

Title: Customer Care Advisor – sk:n Hours: 40 hours per week, Full Time Location: Glasgow City Centre – Office based Salary: £27,040 - £27,560 As one of the UK’s leading skin clinics, skin is at the heart of everything we do. Dedicated to helping our clients achieve healthier, more confident skin, we take pride in delivering expert dermatology solutions and aesthetic treatments for a wide...

You must be confident navigating various systems, and confident speaking on the phone. This company and role will offer you the opportunity to come in and progress to your strengths.

You must be able to pass a credit check and disclosure check to be successful in this position.

CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know… - Start...

Customer Services Inspections Manager Scotland East Region, Edinburgh, ED12 9DH Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We...

Steele Charles are proud to be exclusively partnering with an innovative ticketing and events technology provider, to hire a Customer Service Operative to join their growing team in Edinburgh. This is a self-service ticketing and accreditation platform powering some of the largest and most important events in the world. Built by event organisers and developers, the business is rethinking how...

Customer Service Advisor Hours – 40 hours per week Salary – £27,040 - £27,560 ACES is a pioneering independent provider of NHS ophthalmic care in the community and patient care is at the heart of everything we do. We have been providing NHS eye care since 2005 and are expanding throughout 2025 and beyond. We provide a range of services including cataract surgery, YAG laser treatment, glaucoma...

You will be the first point of contact for patients calling in with a variety of inquiries, ranging from booking sight tests to scheduling refractive treatments.

You will be responsible for ensuring that all patients receive outstanding service, making their experience as smooth and positive as possible.

Role: Customer Service Team Manager Location: Glasgow, Hybrid working Salary: £29,500 + Benefits Hours: 35 hours per week Mon-Fri Contract: Full-time, Permanent About the Role We’re looking for an enthusiastic and experienced Customer Service Team Manager to join our clients growing contact centre team. This role requires previous contact centre leadership experience. In this role, you’ll...

You will be the face of our store, providing great service and going the extra mile to delight our customers. From handling transactions to managing stock and ensuring health & safety compliance, you will help keep our store running smoothly and successfully.

Overview From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967... we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in...

Job Description We are the leading provider of infrastructure services. At Altrad, we transform our nation’s critical infrastructure to operate safely and sustainably. With over 11,000 talented people, we provide the full spectrum of critical engineering and construction services for industries both onshore and offshore Join a Leading Organisation. Role Details: Quality Lead Altrad are...

Murray Recruitment are recruiting a FM Helpdesk Administrator for our client based in North Lanarkshire. Role Overview: This is a key position within a busy facilities management team, responsible for providing front-line support to clients and ensuring that all maintenance requests are effectively logged, scheduled, and followed through to completion. The successful candidate will play a vital...

You will have the full support of senior operational leaders and the autonomy to shape a modern, progressive service designed to raise standards in specialist dementia care.

CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know… - Start...

You will have the full support of senior operational leaders and the autonomy to shape a modern, progressive service designed to raise standards in specialist dementia care.

Murray Recruitment are recruiting a Lead Quantity Surveyor for our client based in Central Scotland. Role Overview: This is a senior-level opportunity for a commercially astute and ambitious Lead Quantity Surveyor to join a growing team. Based primarily in the office with travel to sites mainly across Glasgow and occasionally Edinburgh, this role supports a series of long-term contracts, some...

You will be responsible for delivering your teams performance and driving quality assurance in line with company and the Financial Conduct Authority processes and standards. Your role will also focus on coaching, motivation and team productivity while providing feedback and insight on complaints root cause and recommending solutions to help reduce complaints volumes to all stakeholders.