customer services lead jobs in Wideopen

CompanyWe’re delighted to be supporting our client, a fast paced, customer focused contact centre, as they look to recruit an experienced Operations Manager to lead their Customer Service function. This role is ideal for a hands on leader who thrives in a dynamic environment and knows how to get the best from people. RoleLead day to day customer service operations to hit service, quality, and...

You will be working 37.5hrs a week, covering between 8am – 8pm Monday to Friday, 9am – 6pm Saturday & Sunday on site at the Newcastle Contact Centre. You are not expected to work Bank Holidays as the site does not open on these days. Shifts are scheduled within a 6-week rotation so that you can plan around shifts with plenty of notice.

You will be an experienced leader with a proven track record in leading teams and getting the best out of colleagues to drive service excellence.

You will provide your team with clear objectives and develop them in their ability to deliver excellent customer service across a wide range of queries and problems.

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your...

You will set clear objectives, manage performance, handle escalations, and support the day-to-day running of the Contact Centre to ensure service levels are consistently achieved. Key Responsibilities

We work in partnership with a major UK high street bank, managing their personal lending services. We are looking for a Customer Service Team Supervisor to join our Contact Centre team in Newcastle. This is a 37.5-hour per week role, based on site at the Newcastle Contact Centre. Shifts run between 8am-8pm Monday to Friday and 9am-6pm at weekends , on a 6-week rota . The centre is closed on...

You will be an experienced leader with a proven track record in leading teams and getting the best out of colleagues to drive service excellence.

You will provide your team with clear objectives and develop them in their ability to deliver excellent customer service across a wide range of queries and problems.

Customer Service Representative - Call Centre - Banking Location: Newcastle (Cobalt Business Park) For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.Rate: £17 per hour (Inside IR35 via umbrella)Contract Length: 6 months, with the opportunity to transition into a permanent roleWe are currently recruiting Customer Service...

Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonusesHourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in roleStart date: February 2026 onwards *Please note, the shift pattern for our February intake will be working 12 hour shifts over 3 or 4...

Customer Service Advisor - Newcastle/HybridDo you want a role where helping someone genuinely changes their day?Looking for work that feels meaningful, not just another queue of tasks?Ready for a role that offers a blend of home working with supportive time in the office?About the RoleAs a DMS Advisor in our Client and Creditor Team, you’ll be the link between our clients, their creditors, and...

BenefitsandRewardsonoffer; - Remoteworkingaftertraining/probation - Greatwork/lifebalance - BonusScheme - Permanentcontract - Youwillbeworkingforaprestigiouscompany -...

A leading connectivity firm in the UK seeks a Service Manager to oversee service partnerships with customers and suppliers. The role involves managing service delivery, driving continuous improvement, and ensuring customer satisfaction. Ideal candidates should possess clear communication skills, commercial awareness, and hold an ITIL Service Management certification. We offer a comprehensive...

A leading IT services firm is seeking an ITSM Service Architect for a hybrid role in Wideopen, England. In this position, you will lead the development of service management strategies, design innovative service architectures, and mentor junior consultants. A solid understanding of service management and an ITIL Foundation certification are essential. Join a collaborative community that supports...

A leading recruitment agency in the UK is looking for a Customer Services Team Leader to manage a team of around 10 colleagues. The role involves coaching, handling escalated enquiries, and ensuring service excellence in a fast-paced contact centre environment. Candidates should have team leading experience, preferably within financial services, and a passion for delivering excellent customer...

You will be responsible for coaching and developing your team, managing performance, and handling escalated customer enquiries. This full-time position offers a competitive salary and a benefits package including private medical insurance and gym discounts. The role is office-based with potential for hybrid working after initial training.

A leading recruitment agency seeks a Customer Service Team Supervisor in Newcastle. This role involves managing a team, ensuring service excellence, and driving team performance. The ideal candidate will have a strong background in contact center operations, proven people management skills, and a passion for customer service. Responsibilities include coaching the team, monitoring performance, and...

A leading technology consulting firm in the UK is seeking a Technical Architect to enhance the stability and performance of key government programmes. This hybrid role involves leading incident resolution, improving service resilience, and collaborating closely with various stakeholders. Ideal candidates will have a strong technical architecture background, experience in live services, and the...

Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonusesHourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in roleStart date: February 2026 onwards *Please note, the shift pattern for our February intake will be working 12 hour shifts over 3 or 4...

You will be working 37.5hrs a week, covering between 8am – 8pm Monday to Friday, 9am – 6pm Saturday & Sunday on site at the Newcastle Contact Centre. - You are not expected to work Bank Holidays as the site does not open on these days. - Shifts are scheduled within a 6-week rotation so that you can plan around shifts with plenty of notice.

A leading customer service firm in Newcastle upon Tyne is seeking a Customer Services Team Leader for a 6-month contract with the option to go permanent. The ideal leader will have a strong background in team management within a contact centre environment, capable of driving performance and ensuring service excellence. This role involves managing a team of around 10, handling escalated customer...