customer success associate jobs in Smethwick

Job Description Customer Success Manager Location: Birmingham – Hybrid (1–2 days per week in the office) Salary: Up to £40,000 + commission Benefits: Private medical, enhanced pension, 25 days holiday + bank holidays, electric car scheme, cycle to work Our client, a growing SaaS organisation within the fintech space, is hiring a Customer Success Manager to support and expand its rapidly...

You will be required to work 1 weekend in every 7 weeks

You will manage and develop a portfolio of mid-market manufacturing customers (£15m–£50m turnover), acting as a trusted advisor to senior business leaders. Rather than new-logo hunting, the emphasis is on deep account ownership, understanding customer strategy, and positioning ERP and IT solutions that drive operational transformation.

You will personally build and maintain business relationships with executives in our largest customers.

You will also have line-management responsibilities leading a team of Customer Success Managers.

You will act as a strategic advisor, guiding customers on significant projects and technology adoption.

Rare key account management and renewals roleA business that is making strides in a competitive marketplace About Our Client This opportunity is with a small-sized organisation in the Utilities and Fintech SaaS industry. The company is known for its innovative solutions and commitment to providing excellent customer service. Job Description Manage the end-to-end customer renewal process...

Home Live Jobs Commercial Sales Jobs Customer Success Manager Full-time, permanent position with a leading UK cash infrastructure provider * Remote-based role with nationwide client interaction * Opportunity to build relationships with key Financial Institution partners * Inclusive, supportive, and collaborative working culture * Competitive salary of £27,000 Customer Success Manager The...

Job Description The Senior Customer Service Manager (CSM) role at QAD is a critical part of QAD’s Go-To-Market organization, focusing on revenue retention and growth within our current customer base. The Sr CSM will drive use case adoption and lead business value demonstration across the customer lifecycle, working to increase satisfaction, retention, renewals, references and upsells for their...

Shape the future of Search. About BrightEdge BrightEdge is a leading enterprise SEO and content performance platform that helps companies understand how their digital content drives real business results. Founded in 2007, we’re trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa. Our platform combines powerful data and AI-driven insights...

You will work across service areas providing front of house reception and back office support.

You will be part of a flexible and customer focused team, working to provide great homes and excellent services. Our successful Customer 1st Advisor will have: - A passion for customer service excellence

Tetra Techs Cost Consultancy is responsible for some of the most strategically important projects in the UK. We provide our clients with high quality cost advice on the capital and whole life cost of their buildings with an increasing focus on carbon reduction. Due to our continued success, We are seeking an Associate Director to lead and grow our commercial team in the West Midlands, based in...

You will join the team as the 6th hire in a 12 month period, showing the rapid growth of this new team. Your role would be provide daily mentoring by senior members of the Midlands deals community and the chance to be introduce to key intermediaries through various networking events.

You will have the relevant qualifications or experience, be punctual, conscientious, keen and have a practical approach to work. If you are interested in Laboratory Coordinator / Customer Service Representative / CSR and have the required experience please click the apply now button.

Job Description Seeking a Senior Audit Associate to join the Corporate Audit team of renowned accountancy firm, to be based on the western outskirts of Birmingham. The role would suit someone who has qualified ACA or ACCA and has significant previous audit experience gained in a UK accountancy practice environment. This firm offers a friendly, supportive working environment where talented...

You will work in a supportive, collaborative environment, gain exposure to a variety of clients, and receive ongoing training and development opportunities.

You will learn from supportive and technically strong senior colleagues. What you'll need to succeedThe ideal candidate for this role will possess 2-3 years' mixed tax experience gained within an accountancy practice.

You must be keen to develop your advisory skills, will have great written and verbal communication skills and the ability to work well with colleagues.

You will work on a diverse and high-profile portfolio of projects, including urban regeneration schemes and major mixed-use sustainable urban extensions across the UK.

You will also become part of the senior leadership team, helping to identify and deliver new development opportunities while building strong relationships with national housebuilders, land promoters and landowners.

You will join a friendly, collaborative, and growing team within a leading multi-disciplinary property consultancy. This role offers real autonomy, client exposure, and career progression — with the flexibility to develop specialist expertise as you grow.

You will be extensively trained and supported to become an ambassador of The Fuel Store, to identify account growth opportunities for our fuel and non-fuel products in order to generate revenue and increase sales overall.

You will be entitled to 26 days annual leave plus all statutory holidays, you increase personal holiday allowance with increased service.

You will be involved in projects of national significance, working alongside engineers, environmental specialists and engagement professionals to deliver successful outcomes for clients and communities.

You will take a leading role in the planning and consenting of major infrastructure schemes.

Customer Success ManagerLocation: Birmingham – Hybrid (1–2 days per week in the office)Salary: Up to £40,000 + commissionBenefits: Private medical, enhanced pension, 25 days holiday + bank holidays, electric car scheme, cycle to workOur client, a growing SaaS organisation within the fintech space, is hiring a Customer Success Manager to support and expand its rapidly increasing customer base.This...