customer success representative jobs in Belfast

The RoleThe Account Manager will be responsible for managing and growing a portfolio of customer accounts. This role involves building strong relationships with customers, understanding their needs, and ensuring efficient sales order management and customer satisfaction. The ideal candidate will have a proven track record in sales, excellent communication skills, and a passion for delivering...

Location: Belfast (Office-based at least 4 days per week)Reporting to: Sales Director UKI and MEAAre you an experienced Sales professional with proven experience in leading Account Executives and Inside Sales teams to meet revenue targets whilst ensuring exceptional customer service standards and driving continuous improvement in sales processes? With responsibility for operational management,...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Pay: £27,456 per year (£13.20 per hour) Location: Belfast | On-site Role Job Type: Full-time, Permanent About HCLTech HCLTech is a global technology company that helps leading enterprises across 60 countries supercharge progress through innovation and human connection. In Belfast, our multilingual customer-experience team supports some of the world’s best-known brands across banking, tech,...

You will serve as the primary point of contact for users needing assistance with account management, platform navigation, and complex troubleshooting. - Handle a high volume of inbound and outbound communications via phone, email, and live chat. - Guide customers through step-by-step procedures to resolve technical difficulties using clear, non-technical language.

As a Senior Customer Success Executive, you'll contribute directly to Seopas success, owning customer accounts, shaping long-term partnerships, onboarding new customers and driving mutual growth with our clients, with opportunities to progress your career, taking responsibility for bigger, key accounts in a growing and supportive team. The EB1 team primarily focuses on bringing insurance and...

You will educate our clients on our product and service offerings, set clear expectations for deliverables, and proactively enable the success of our clients. The CSM has the unique challenge of understanding our customers' needs and strategic objectives to uncover how FastSpring can best serve them in achieving their business objectives.

A growing self-storage software company is seeking a Customer Success Manager to support and grow a portfolio of European customers. This hybrid role involves onboarding new clients, maintaining relationships, and providing ongoing support via email and video calls. The ideal candidate must have experience in customer success and be comfortable explaining software to non-technical users. This...

Stora is a self storage software platform at the forefront of a technology-led revolution in the industry. We empower self storage operators to seamlessly manage their businesses, automate processes, and drive revenue growth. In just over 4 years, we’ve helped hundreds of operators around the world process tens of millions in automated payments. Known as innovators in our space, we’re a...

MCS Group are thrilled to be partnering with a dynamic and rapidly growing fintech company who are looking to recruit a Customer Success Executive to join the growing team in Belfast. This is an exciting opportunity to join a supportive team where you can make a real impact, develop strong client relationships, and drive mutual growth. If you are ambitious, customer-focused, and ready to take...

As a Customer Success Executive, you'll contribute directly to Seopa's success, owning customer accounts, shaping long-term partnerships, onboarding new customers and driving mutual growth with our clients, with opportunities to progress your career in a growing and supportive team. In this role you will: Own relationships with multiple accounts, be a trusted advisor, understanding customer...

Location: Belfast/ Hybrid Type: Permanent Industry: Technology Training --------------------------------------------------------------- Are you passionate about helping clients get the most value from the technology they use? Would you like to work with leading organisations in the capital markets sector, supporting their digital and training transformation? Our client, a leading provider in...

Customer Success Lead Location: UK / Belfast (Hybrid) Type: Permanent | Full-time Contact: Ryan Quinn on LinkedIn Company: OCHO - Building Teams Overview We're hiring a Customer Success Lead to partner with enterprise clients and ensure the successful delivery of technical and professional learning programmes. This is a high-impact, relationship-driven role where you'll work closely with talent,...

A leading technology company in Belfast is seeking an Associate, Customer Success Advocate to enhance customer experiences. This role involves managing program initiation, overseeing delivery of services across teams, and supporting pre-sales activities. Candidates should have a bachelor's degree in engineering, preferably with project management experience and certifications like Prince2 or PMP....

You will join our Customer Success Team in a critical, post-sales role.

You will leverage your product expertise to create repeatable success processes, ensure high customer adoption, and proactively identify opportunities to enhance the relationship and service utilization.

You will be working with a supportive and enabled team that provides alot of training opportunities

A leading telecommunications company in Belfast seeks a Customer Success Advisor to manage Business customer accounts. You'll support account management and identify new revenue opportunities through inbound and outbound calls. The role is ideal for those starting a professional sales career and requires strong communication skills and a passion for technology. Enjoy a hybrid working model,...

Senior Customer Success Specialist As a Senior Customer Success Executive , you'll contribute directly to Seopa's success, owning customer accounts, shaping long‐term partnerships, onboarding new customers and driving mutual growth with our clients. You'll have opportunities to progress your career and take responsibility for bigger, key accounts within a growing and supportive team. The EB1...

Customer Success Lead - Capital Markets Clients Location: Belfast / Hybrid Type: Full-time Industry: Technology Training Are you an experienced client success professional with a passion for building strong, strategic relationships? Would you like to lead key customer engagements with global capital markets clients, helping them maximise the value of innovative technology training solutions? My...

You should work with your line manager to understand what their expectations are for you, your specific role and your team.

You will manage Inbound and Outbound customer calls to identify opportunities to build and retain customer business with VodafoneThree.

You will have strong interpersonal and communication skills and an appetite for continuous learning and development.

Pay: £27,456 per year (£13.20 per hour)Location: Belfast | On-site RoleJob Type: Full-time, PermanentAbout HCLTechHCLTech is a global technology company that helps leading enterprises across 60 countries supercharge progress through innovation and human connection.In Belfast, our multilingual customer-experience team supports some of the world’s best-known brands across banking, tech, and...