customer success representative jobs in Belfast

The RoleThe Account Manager will be responsible for managing and growing a portfolio of customer accounts. This role involves building strong relationships with customers, understanding their needs, and ensuring efficient sales order management and customer satisfaction. The ideal candidate will have a proven track record in sales, excellent communication skills, and a passion for delivering...

Location: Belfast (Office-based at least 4 days per week)Reporting to: Sales Director UKI and MEAAre you an experienced Sales professional with proven experience in leading Account Executives and Inside Sales teams to meet revenue targets whilst ensuring exceptional customer service standards and driving continuous improvement in sales processes? With responsibility for operational management,...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Pay: £27,456 per year (£13.20 per hour) Location: Belfast | On-site Role Job Type: Full-time, Permanent About HCLTech HCLTech is a global technology company that helps leading enterprises across 60 countries supercharge progress through innovation and human connection. In Belfast, our multilingual customer-experience team supports some of the world’s best-known brands across banking, tech,...

You will serve as the primary point of contact for users needing assistance with account management, platform navigation, and complex troubleshooting. - Handle a high volume of inbound and outbound communications via phone, email, and live chat. - Guide customers through step-by-step procedures to resolve technical difficulties using clear, non-technical language.

You will play a key role in onboarding new customers, identifying growth opportunities within existing accounts, and collaborating internally to deliver a high-quality customer experience. Key Responsibilities Own and manage relationships across multiple customer accounts, developing a deep understanding of client needs

Senior Customer Success Specialist As a Senior Customer Success Executive , you'll contribute directly to Seopa's success, owning customer accounts, shaping long‐term partnerships, onboarding new customers and driving mutual growth with our clients. You'll have opportunities to progress your career and take responsibility for bigger, key accounts within a growing and supportive team. The EB1...

As a Customer Success Executive, you'll contribute directly to Seopa's success, owning customer accounts, shaping long-term partnerships, onboarding new customers and driving mutual growth with our clients, with opportunities to progress your career in a growing and supportive team. In this role you will: Own relationships with multiple accounts, be a trusted advisor, understanding customer...

You will educate our clients on our product and service offerings, set clear expectations for deliverables, and proactively enable the success of our clients. The CSM has the unique challenge of understanding our customers' needs and strategic objectives to uncover how FastSpring can best serve them in achieving their business objectives.

MCS Group are thrilled to be partnering with a dynamic and rapidly growing fintech company who are looking to recruit a Customer Success Executive to join the growing team in Belfast. This is an exciting opportunity to join a supportive team where you can make a real impact, develop strong client relationships, and drive mutual growth. If you are ambitious, customer-focused, and ready to take...

A growing self-storage software company is seeking a Customer Success Manager to support and grow a portfolio of European customers. This hybrid role involves onboarding new clients, maintaining relationships, and providing ongoing support via email and video calls. The ideal candidate must have experience in customer success and be comfortable explaining software to non-technical users. This...

Stora is a self storage software platform at the forefront of a technology-led revolution in the industry. We empower self storage operators to seamlessly manage their businesses, automate processes, and drive revenue growth. In just over 4 years, we’ve helped hundreds of operators around the world process tens of millions in automated payments. Known as innovators in our space, we’re a...

Location: Belfast/ Hybrid Type: Permanent Industry: Technology Training --------------------------------------------------------------- Are you passionate about helping clients get the most value from the technology they use? Would you like to work with leading organisations in the capital markets sector, supporting their digital and training transformation? Our client, a leading provider in...

Artemis Human Capital are recruiting for a Customer Success Lead on behalf of an ambitious local SaaS firm going through exciting growth. With a channel-first approach, they partner with leading telematics resellers and fleet technology providers, enabling them to scale faster and win more customers. During their growth, they are seeking a Customer Success Lead to ensure their partners and their...

Behavox is shaping the future for how businesses harness their most important raw material - data. Our mission is bold: Organize enterprise data into actionable information that protects and promotes the business growth of multinational companies around the world. From managing enterprise risk and compliance to maximizing revenue and value, our data operating platform presents a widespread...

You should work with your line manager to understand what their expectations are for you, your specific role and your team.

You will manage Inbound and Outbound customer calls to identify opportunities to build and retain customer business with VodafoneThree.

You will have strong interpersonal and communication skills and an appetite for continuous learning and development.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. As an Associate,...

As a Senior Customer Success Executive, you'll contribute directly to Seopas success, owning customer accounts, shaping long-term partnerships, onboarding new customers and driving mutual growth with our clients, with opportunities to progress your career, taking responsibility for bigger, key accounts in a growing and supportive team. The EB1 team primarily focuses on bringing insurance and...

A home-grown NI-based company is seeking a Senior Customer Success Executive to join a high-performing customer success team. This is an opportunity to take ownership of key, high-value accounts, build long-term strategic partnerships, and drive sustainable commercial growth while playing a senior role within a supportive and ambitious environment. The Role As a Senior Customer Success...

Pay: £27,456 per year (£13.20 per hour)Location: Belfast | On-site RoleJob Type: Full-time, PermanentAbout HCLTechHCLTech is a global technology company that helps leading enterprises across 60 countries supercharge progress through innovation and human connection.In Belfast, our multilingual customer-experience team supports some of the world’s best-known brands across banking, tech, and...