customer success representative jobs in Belfast

The RoleThe Account Manager will be responsible for managing and growing a portfolio of customer accounts. This role involves building strong relationships with customers, understanding their needs, and ensuring efficient sales order management and customer satisfaction. The ideal candidate will have a proven track record in sales, excellent communication skills, and a passion for delivering...

Location: Belfast (Office-based at least 4 days per week)Reporting to: Sales Director UKI and MEAAre you an experienced Sales professional with proven experience in leading Account Executives and Inside Sales teams to meet revenue targets whilst ensuring exceptional customer service standards and driving continuous improvement in sales processes? With responsibility for operational management,...

You will work cross-functionally to ensure customer satisfaction and growth while supporting the delivery of commercial objectives across assigned accounts. Some travel across the UK is required, along with routine meetings in Ireland. Key ResponsibilitiesCustomer & Account ManagementManage and grow relationships with Foodservice and Wholesale customers in Great Britain.

You will serve as the primary point of contact for users needing assistance with account management, platform navigation, and complex troubleshooting. - Handle a high volume of inbound and outbound communications via phone, email, and live chat. - Guide customers through step-by-step procedures to resolve technical difficulties using clear, non-technical language.

Pay: £27,456 per year (£13.20 per hour) Location: Belfast | On-site Role Job Type: Full-time, Permanent About HCLTech HCLTech is a global technology company that helps leading enterprises across 60 countries supercharge progress through innovation and human connection. In Belfast, our multilingual customer-experience team supports some of the world’s best-known brands across banking, tech,...

You will play a key role in onboarding new customers, identifying growth opportunities within existing accounts, and collaborating internally to deliver a high-quality customer experience. Key Responsibilities Own and manage relationships across multiple customer accounts, developing a deep understanding of client needs

As a Senior Customer Success Executive, you'll contribute directly to Seopas success, owning customer accounts, shaping long-term partnerships, onboarding new customers and driving mutual growth with our clients, with opportunities to progress your career, taking responsibility for bigger, key accounts in a growing and supportive team. The EB1 team primarily focuses on bringing insurance and...

Location: Belfast/ Hybrid Type: Permanent Industry: Technology Training --------------------------------------------------------------- Are you passionate about helping clients get the most value from the technology they use? Would you like to work with leading organisations in the capital markets sector, supporting their digital and training transformation? Our client, a leading provider in...

Stora is a self storage software platform at the forefront of a technology-led revolution in the industry. We empower self storage operators to seamlessly manage their businesses, automate processes, and drive revenue growth. In just over 4 years, we’ve helped hundreds of operators around the world process tens of millions in automated payments. Known as innovators in our space, we’re a...

You will educate our clients on our product and service offerings, set clear expectations for deliverables, and proactively enable the success of our clients. The CSM has the unique challenge of understanding our customers' needs and strategic objectives to uncover how FastSpring can best serve them in achieving their business objectives.

Artemis Human Capital are recruiting for a Customer Success Lead on behalf of an ambitious local SaaS firm going through exciting growth. With a channel-first approach, they partner with leading telematics resellers and fleet technology providers, enabling them to scale faster and win more customers. During their growth, they are seeking a Customer Success Lead to ensure their partners and their...

Behavox is shaping the future for how businesses harness their most important raw material - data. Our mission is bold: Organize enterprise data into actionable information that protects and promotes the business growth of multinational companies around the world. From managing enterprise risk and compliance to maximizing revenue and value, our data operating platform presents a widespread...

Associate Customer Services Advocate – Early Career OpportunitySalary: £25–30k + bonusThis is a fantastic early-career role with full training, career development, and a supportive culture.We’re partnering with a global tech giant whose products power some of the world’s largest businesses. They’re looking for an Associate Customer Services Advocate to join their team. We have worked with this...

Customer Success & Delivery Associate Doccla, Belfast, Northern Ireland, United Kingdom – Join our mission‐driven team redefining where and how healthcare is delivered. We provide clinical platforms, medical‐grade devices, logistics, patient onboarding, EHR integration and virtual care solutions that enable hospitals and health systems to care for patients at home. With over 60% of NHS ICBs, we...

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. As an Associate,...

You will join our Customer Success Team in a critical, post-sales role.

You will leverage your product expertise to create repeatable success processes, ensure high customer adoption, and proactively identify opportunities to enhance the relationship and service utilization.

You will be working with a supportive and enabled team that provides alot of training opportunities

Customer Success Lead Location: UK / Belfast (Hybrid) Type: Permanent | Full-time Contact: Ryan Quinn on LinkedIn Company: OCHO - Building Teams Overview We're hiring a Customer Success Lead to partner with enterprise clients and ensure the successful delivery of technical and professional learning programmes. This is a high-impact, relationship-driven role where you'll work closely with talent,...

You will conduct program initiation, oversee service delivery, and support pre-sales alongside the Sales team. The ideal candidate should possess a Bachelor's degree in Engineering or related field and strong project management skills. This role emphasizes collaboration in a flexible work environment that values individual growth and diversity.

A home-grown NI-based company is seeking a Senior Customer Success Executive to join a high-performing customer success team. This is an opportunity to take ownership of key, high-value accounts, build long-term strategic partnerships, and drive sustainable commercial growth while playing a senior role within a supportive and ambitious environment. The Role As a Senior Customer Success...

Pay: £27,456 per year (£13.20 per hour)Location: Belfast | On-site RoleJob Type: Full-time, PermanentAbout HCLTechHCLTech is a global technology company that helps leading enterprises across 60 countries supercharge progress through innovation and human connection.In Belfast, our multilingual customer-experience team supports some of the world’s best-known brands across banking, tech, and...