customer success representative jobs in Belfast

The RoleThe Account Manager will be responsible for managing and growing a portfolio of customer accounts. This role involves building strong relationships with customers, understanding their needs, and ensuring efficient sales order management and customer satisfaction. The ideal candidate will have a proven track record in sales, excellent communication skills, and a passion for delivering...

Location: Belfast (Office-based at least 4 days per week)Reporting to: Sales Director UKI and MEAAre you an experienced Sales professional with proven experience in leading Account Executives and Inside Sales teams to meet revenue targets whilst ensuring exceptional customer service standards and driving continuous improvement in sales processes? With responsibility for operational management,...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Pay: £27,456 per year (£13.20 per hour) Location: Belfast | On-site Role Job Type: Full-time, Permanent About HCLTech HCLTech is a global technology company that helps leading enterprises across 60 countries supercharge progress through innovation and human connection. In Belfast, our multilingual customer-experience team supports some of the world’s best-known brands across banking, tech,...

You will serve as the primary point of contact for users needing assistance with account management, platform navigation, and complex troubleshooting. - Handle a high volume of inbound and outbound communications via phone, email, and live chat. - Guide customers through step-by-step procedures to resolve technical difficulties using clear, non-technical language.

Stora is a self storage software platform at the forefront of a technology-led revolution in the industry. We empower self storage operators to seamlessly manage their businesses, automate processes, and drive revenue growth. In just over 4 years, we’ve helped hundreds of operators around the world process tens of millions in automated payments. Known as innovators in our space, we’re a...

Who We Are: Invicti is an application security leader protecting over 3,500 organizations worldwide through our DAST-first Application Security Platform. Our flagship products, Netsparker and Acunetix, enable security and development teams to continuously secure web applications through proprietary proof-based scanning and predictive risk scoring. Location: Candidates to be already based in the...

Location: Belfast/ Hybrid Type: Permanent Industry: Technology Training --------------------------------------------------------------- Are you passionate about helping clients get the most value from the technology they use? Would you like to work with leading organisations in the capital markets sector, supporting their digital and training transformation? Our client, a leading provider in...

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. As a Customer...

Associate Customer Services Advocate – Early Career OpportunitySalary: £25–30k + bonusThis is a fantastic early-career role with full training, career development, and a supportive culture.We’re partnering with a global tech giant whose products power some of the world’s largest businesses. They’re looking for an Associate Customer Services Advocate to join their team. We have worked with this...

You will join our Customer Success Team in a critical, post-sales role.

You will leverage your product expertise to create repeatable success processes, ensure high customer adoption, and proactively identify opportunities to enhance the relationship and service utilization.

You will be working with a supportive and enabled team that provides alot of training opportunities

As a Senior Customer Success Executive, you'll contribute directly to Seopas success, owning customer accounts, shaping long-term partnerships, onboarding new customers and driving mutual growth with our clients, with opportunities to progress your career, taking responsibility for bigger, key accounts in a growing and supportive team. The EB1 team primarily focuses on bringing insurance and...

Customer Success Lead - Capital Markets Clients Location: Belfast / Hybrid Type: Full-time Industry: Technology Training Are you an experienced client success professional with a passion for building strong, strategic relationships? Would you like to lead key customer engagements with global capital markets clients, helping them maximise the value of innovative technology training solutions? My...

Responsibilities / Tasks Manage the Technical Operations team, overseeing the project management of customer onboarding, coordinating remotely with the installation team, and ensuring successful ongoing system performance on each dairy site. Lead the Customer Success team to develop and maintain strong client relationships once systems are fully implemented and operational. Plan and deliver...

You will work closely with clients to understand their needs, provide support, and drive long-term relationships. Your goal is to maximize customer satisfaction, retention, and growth. Job Responsibilities Customer Relationship Management: - Serve as the primary contact for onboarding, training, and ongoing support for customers.

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

You will use your partner management experience to maximise the success of Seopa and your accounts through identifying and negotiating new business with existing customers and successful onboarding and management of new accounts.

You will support onboarding, foster long-term customer relationships, drive service adoption, and champion customer satisfaction across the full service lifecycle. How You Will Contribute Reporting to the Customer Success Leader, the CSA will: Collaborate with Sales to ensure smooth customer onboarding and alignment on expectations.

Customer Success Lead Location: UK / Belfast (Hybrid) Type: Permanent | Full-time Contact: Ryan Quinn on LinkedIn Company: OCHO - Building Teams Overview We're hiring a Customer Success Lead to partner with enterprise clients and ensure the successful delivery of technical and professional learning programmes. This is a high-impact, relationship-driven role where you'll work closely with talent,...

Pay: £27,456 per year (£13.20 per hour)Location: Belfast | On-site RoleJob Type: Full-time, PermanentAbout HCLTechHCLTech is a global technology company that helps leading enterprises across 60 countries supercharge progress through innovation and human connection.In Belfast, our multilingual customer-experience team supports some of the world’s best-known brands across banking, tech, and...