Customer Support Advisor jobs in West Midlands

Customer Services Advisor Permanent Location: Wolverhampton Salary: £26,000 - £33,500 Working hours: 8.30am 5.30pm (40 hours per week 1-hour unpaid lunch break) Our client has recently won a large new contract, and off the back of this they are looking to expand their team to manage the new volumes of work expected to come in. As a Customer Support Advisor, you will act as the first point of...

Technical Advisor – Fire Doors Location: Hybrid – National Role with travel to sites We are pleased to be working with a leading specialist contractor in passive fire protection, delivering high-quality fire stopping, fire doors, and compartmentation works across a wide range of sectors including residential, healthcare, education, and commercial projects. We are looking to speak to experienced...

You will handle queries via phone and email, offering practical solutions and guidance on a wide range of plumbing products. This is an advisory role, so you'll focus on troubleshooting, product compatibility, and helping customers resolve technical issues quickly and effectively.

You will handle queries via phone and email, offering practical solutions and guidance on a wide range of plumbing products. This is an advisory role, so you'll focus on troubleshooting, product compatibility, and helping customers resolve technical issues quickly and effectively.

Role: Customer Support Engineer - WAMS Key Skills: WAMS, Power Systems, EMS, DMS, SCADA, eterra Details: - Bachelor's degree in Electrical Engineering, Computer Science, or related field. - Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. - Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). - Experience in Linux/Windows server...

A leading automotive parts distributor is seeking an Ebay Ecommerce Customer Service Advisor to join their Wolverhampton National Distribution Centre team. The role involves utilizing multiple communication channels to achieve customer satisfaction and support ecommerce sales. Candidates should have experience in customer service or telesales, with strong interpersonal skills. The position offers...

Position: Customer Support AdvisorContract Length - 2 Months Working Pattern: Full TimeLocation: Pinley House, Coventry / 250 Bath Road, SloughAre you passionate about delivering exceptional customer service in the automotive industry? Do you thrive in a dynamic environment where your problem-solving skills can shine? If so, we have the perfect opportunity for you!What You'll Do:As a Customer...

Support Services Coventry, United Kingdom From £24,000, dependent on experience Closing Date: 26.07.2024 We currently have an exciting opportunity for a Customer Support Advisor to join us at our Coventry office, which will see you responsible for providing support and training to all our customers on company products. Being a champion of Customer Support, you will ensure our customers...

A leading automotive parts distributor in Wolverhampton seeks an Ecommerce Customer Service Advisor to enhance their ecommerce presence. The role focuses on providing excellent customer service through telephone and online channels, maximizing sales opportunities, and managing customer enquiries effectively. Ideal candidates will have a background in customer service or telesales, strong...

A leading global ticketing company in Birmingham is seeking a Bilingual Customer Advisor to deliver exceptional customer service. The role involves resolving enquiries, selling tickets, and ensuring a professional customer experience across all channels. Candidates should possess strong decision-making skills, an excellent telephone manner, and the ability to thrive in a fast-paced setting. The...

A leading automotive services organization is seeking a Customer Service Advisor for their Emergency Breakdown team in Oldbury. This role involves supporting customers during breakdown situations through effective communication and detailed guidance. Candidates should exhibit a warm demeanor, stay composed under pressure, and be able to work in a fast-paced environment. A commitment to excellent...

A prominent financial services provider is seeking a Customer Representative for their Birmingham branch. This full-time role involves supporting customers through transactions and digital services, as well as handling inbound calls. Applicants should be empathetic, communicative, and comfortable with digital tools. Training will be provided to ensure success. The position offers a 12-month...

Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being rd December . Short pre -screening calls will take place whilst the advert is live, and interviews are scheduled to take place on th December in person at our Coventry office. Please note that successful applicants will be subject to satisfactory background...

You will work closely with Business Analysts, architects, delivery teams, and stakeholders to shape how customer data, engagement, and automation are designed and implemented across the organisation. Key responsibilities include: - Acting as functional lead for Dynamics 365 CE, with deep ownership of Customer Insights and Customer Journeys capabilities.

You will work closely with Business Analysts, architects, delivery teams, and stakeholders to shape how customer data, engagement, and automation are designed and implemented across the organisation. Key responsibilities include: - Acting as functional lead for Dynamics 365 CE, with deep ownership of Customer Insights and Customer Journeys capabilities.

You will be extensively trained and supported to become an ambassador of The Fuel Store, to identify account growth opportunities for our fuel and non-fuel products in order to generate revenue and increase sales overall.

You will be entitled to 26 days annual leave plus all statutory holidays, you increase personal holiday allowance with increased service.

Job Description Health, Safety & Environmental Advisor - Social HousingCovering Central & Eastern England (Oxfordshire, Gloucestershire, Cambridgeshire, Peterborough, East Anglia & the West Midlands)£47,500 - £50,000 per annum + £4,500 car allowanceConstruction / Social Housing Experience Essential We're partnering with a leading national contractor to recruit a driven SHE Advisor to join their...

We are recruiting on behalf of a well-established supplier of plumbing and related products that has been operating for over 50 years. With around 120 staff across office and warehouse operations, this business is known for its strong reputation and commitment to delivering exceptional service and technical expertise to xxuwjjq customers nationwide. As a Plumbing Technical S...

Role: Customer Support Engineer - DERMS Key Skills: - Prior experience supporting DERMS or other OT/IT grid management platforms. - Knowledge of GridOS ecosystem and integration with DERMS. - Exposure to cybersecurity standards (NERC CIP, ISO 27001, SOC2). - Cloud/hybrid deployment experience (Azure, AWS). - Certifications such as ITIL, Security+, or utility-specific systems training. - ...

Role: Customer Support Engineer - GridOS (Kubernetes + Kafka) Experience with GridOS or other grid data management platforms. Knowledge of utility operations, grid modeling, and distributed energy resource management. Familiarity with real-time data streaming and IoT integration. Key Responsibilities: - Design and implement GridOS Data Fabric solutions to streamline data access and management...