Customer Support Analyst jobs in Coventry

Job Description Job Title: Interim Commercial Finance Analyst Duration: 6 months Location: Coventry Day Rate: £350 per day Start Date: ASAP About the Business: Marks Sattin is recruiting for our client, a leading multi-site organisation operating in a fast-paced and commercially driven environment. This is a business known for innovation and a strong commercial footprint across the UK....

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...

Dynamics 365 Customer Engagement (CE) Business Analyst Location: Midlands (2 days per week on‑site, 3 days remote) Employment Type: Permanent Industry: End User About the Role The organisation is investing heavily in its digital transformation and is seeking a skilled D365 CE Business Analyst to play a pivotal role in shaping, optimising, and enhancing its CRM capability. This is a hands‑on,...

Service Desk Analyst Location: near Coventry Salary: £25,000-£27,500 Our client a Managed Service Provider based near Coventry is looking for an experienced Service Desk Engineer to join their close-knit team. If you thrive in a fast-paced MSP environment, deliver exceptional customer service, and enjoy continuous improvement, this could be your next move. About the Role You’ll handle a mix of...

Senior Analyst/Developer (Front & Back-End) 6 Months FTC - £47,389 – £56,535 per annum (depending on experience) + Holiday Pay + Benefits + Hybrid (on-campus and remote working available) To provide technical leadership for the enhancement of and operational support of the University’s core Virtual Learning Environment (VLE) Moodle, Lecture Capture System (Echo360) and complementary learning,...

You will be responsible for monitoring live service performance, managing resources in real time, and producing insightful reports to support operational decisions. Your work will help ensure optimal service levels, efficient staffing, and a smooth customer experience.

RPI Senior Analyst12-month initial contractBased in Whitley, Coventry (Hybrid working)£34 per hour (Inside IR35)*Applicants MUST have proof of immediate, on-going and valid eligibility, to work full time, and travel within, the UK*About the companyI am currently recruiting on behalf of an automotive OEM, based in Whitley, who are looking for a RPI Senior Analyst to join the team.Job DescriptionAs...

Senior Finance Analyst RTR - Controlling Contract Type: Permanent Location: Coventry (CV2 2TA) Grade: RCS L Hybrid working DHL, an award-winning, leading supply chain business is seeking a Senior Finance Analyst RTR to play a vital role within our Finance function, performing all accounting processes for their respective operation. Our team of Finance specialists do so much more than crunch...

At ALS, we encourage you to dream big. When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. The Role Are you an experienced laboratory professional ready to take the lead from the bench? We're looking for a Senior Analyst to play a pivotal role in delivering high-quality environmental testing, ensuring...

At Severn Trent, our people are at the heart of everything we do. We're in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace. If you want to do more, because you care, we want you...

You will safeguarding critical infrastructure, drive innovation, and enable the future of energy delivery. Working across AWS, Azure, and Google Cloud environments, you'll provide technical assurance, resolve complex incidents, and contribute to strategic decisions that shape our technology roadmap.

Cadent Gas Ltd Enhance our security posture and shape the future of Cyber Security As our SOC Analyst, you’ll play a key role in enhancing Cadent's security posture and shaping the processes, policies, and procedures that refine our practices moving forward. This is about ensuring our systems remain safe and operational, providing consistent and uninterrupted service. Working closely with...

Join Our Team as a Call Centre Analyst!Are you passionate about transforming data into actionable insights? Do you want to empower a team that values customer satisfaction? If so, we want to hear from you!Position: Call Centre AnalystContract Type: PermanentSalary: £25,000 - £32,000Working Pattern: Full TimeLocation: Hybrid WorkingWhy Join Us?As a Call Centre Analyst, you will play a pivotal role...

You will have responsibility for the following:

You will be responsible for monitoring live service performance, managing resources in real time and producing insightful reports to support operational decisions. Your work will help ensure optimal service levels, efficient staffing, and a smooth customer experience.

You will be seen as a passionate and energetic contributor who likes to get into detail and identify opportunities for the business related to stock management.

You will feel comfortable creating new ways of working and want to build strong partnership. Collaboration and relationship building are key to this role!

You must be eligible to work in the UK. Your Experience / Background / Previous Roles May Include: IT Helpdesk Technician, Technical Support Specialist, Desktop Support Technician, IT Service Desk Analyst, Systems Support Technician, IT Support Engineer, IT Operations Technician, User Support Specialist, IT Troubleshooter, IT Service Technician, Network Support Technician, IT Support Analyst.

You will gain great oversight of comprehensive exposure to various technology domains within the organisation.

You will be based at Severn Trent Headquarters in Coventry, the heart of our patch.

You will work alongside experienced analysts, developers, and project managers/scrum masters to deliver innovative solutions that enhance both customer and colleague experiences.

At ALS, we encourage you to dream big. When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. The Role ALS Laboratories are looking for a Laboratory Analyst Grade 3 to support their Organics department at ALS Coventry. The person will be completing, to the required timescales and quality standards, the...

You will be responsible for monitoring live service performance, managing resources in real time, and producing insightful reports to support operational decisions. Your work will help ensure optimal service levels, efficient staffing, and a smooth customer experience.