customer support assistant jobs in Studley

You will oversee team performance, training, and development, act as the first escalation point for complex queries, and support the wider business with reporting and data analysis. Alongside leadership responsibilities, you will also play a hands-on role in day-to-day customer service activities.

You will play a key role in supporting the project management and customer engagement around a legacy construction issue. Key Responsibilities include: Supporting project management activities across office and site locations Regular face-to-face engagement with customers, including individual homeowners

You will be working within a small team of 5, assisting all staff on site with 1st and 2nd line support. This role requires dealing with all levels of staff from the shop floor to the founders, solving IT issues within a busy fast paced environment.

You will be working on ad hoc projects and be a vital part of the IT department.

You will ensure that the experience of self-funding clients and their families is of the highest quality and seamless move-ins are achieved on date.

You will lead on key marketing events within the home, promoting this across social and local media, as well as create community engagement within the home through local schools, businesses, charities and other organisations.

You will have an excellent telephone manner and the ability to build strong working relationships with external customers and internal stakeholders. IT literacy is essential as the role will involve working with internal systems and MS office regularly. To be considered, please complete the application and upload a full, up to date CV.

You will provide hands-on support for networking and communications solutions, with a particular focus on Wave Relay® MANET systems, supporting both internal teams and external customers across the UK and Europe.

You will play a key part in ensuring successful project delivery and supporting the evolution of Steatite’s communications technology.

You will work with multiple data sources, often without defined processes, and bring clarity to complex and messy data sets. Youll not only report on performance youll identify solutions, opportunities, and improvements. Key Responsibilities - Gather, analyse, and report on key business KPIs

Why Join Us Do you have customer service experience? Enjoy being the first point of contact? Yes? I may have the ideal role for you… We require Customer Support Coordinators to join us on a permanent basis, at our Redditch site. Working on a rotating 40-hour basis: Mon – Fri (06:00 – 14:00 / 12:00 – 20:00) and every other weekend. When working the weekend, you’ll have staggered days off in...

You will be working on a rota basis, and shift patterns are assigned—you will not be able to select your own shifts.

You will be supporting the Store Manager in driving sales to ensure that the high levels of performance which are standard within this business are maintained. Assistant Store Manager Benefits: - Competitive salary with regular reviews - Fantastic Monthly Bonus

Hours: £9.52 per Hour to £12.20 per hour You would be responsible for meeting the support requirements of our customers, in a way that respects the individual and promotes their independence. You would be expected to travel to the customer’s home and assist them with daily tasks as agreed between the customer and Caremark. All applicants Must hold a full UKDL and own car due to this job role...

You will oversee team performance, training, and development, act as the first escalation point for complex queries, and support the wider business with reporting and data analysis. Alongside leadership responsibilities, you will also play a hands-on role in day-to-day customer service activities.

Job Title: Customer Service Lead Location: UK (Office-Based) Salary: Competitive (DOE) About the Role: We’re recruiting for a Customer Service Lead to join a market-leading provider of reusable packaging solutions within the European fresh supply chain. With an extensive network across 25 countries, the business is expanding its UK operations and requires an experienced leader to support the...

Job Title: Customer Service Specialist Location: Studley (Office-Based) Salary: Competitive + Benefits Contract Type: Full-time, Permanent About the Role: We’re recruiting for a Customer Service Specialist to join a fast-paced logistics operation within a leading European provider of reusable packaging solutions. As part of a growing UK function, you will support key customer processes,...

Job Title: Customer Service LeadLocation: UK (Office-Based)Salary: Competitive (DOE)About the Role:We’re recruiting for a Customer Service Lead to join a market-leading provider of reusable packaging solutions within the European fresh supply chain. With an extensive network across 25 countries, the business is expanding its UK operations and requires an experienced leader to support the ongoing...

Job Title: Customer Service SpecialistLocation: Studley (Office-Based)Salary: Competitive + BenefitsContract Type: Full-time, PermanentAbout the Role:We’re recruiting for a Customer Service Specialist to join a fast-paced logistics operation within a leading European provider of reusable packaging solutions. As part of a growing UK function, you will support key customer processes, ensure smooth...

Job Title: Customer Service SpecialistLocation: Studley (Office-Based)Salary: Competitive + BenefitsContract Type: Full-time, PermanentAbout the Role:We’re recruiting for a Customer Service Specialist to join a fast-paced logistics operation within a leading European provider of reusable packaging solutions. As part of a growing UK function, you will support key customer processes, ensure smooth...

Job Title: Customer Service Lead Location: UK (Office-Based) We’re recruiting for a Customer Service Lead to join a market-leading provider of reusable packaging solutions within the European fresh supply chain. With an extensive network across 25 countries, the business is expanding its UK operations and requires an experienced leader to support the ongoing delivery of high-quality service to...

You will oversee team performance, training, and development, act as the first escalation point for complex queries, and support the wider business with reporting and data analysis. Alongside leadership responsibilities, you will also play a hands-on role in day-to-day customer service activities.

Job Title: Customer Service SpecialistLocation: Studley (Office-Based)Salary: Competitive + BenefitsContract Type: Full-time, PermanentAbout the Role:We’re recruiting for a Customer Service Specialist to join a fast-paced logistics operation within a leading European provider of reusable packaging solutions. As part of a growing UK function, you will support key customer processes, ensure smooth...