Customer Support Consultant jobs in Exhall

We’re looking for experienced customer service professionals to join the growing team based in our Coventry city centre offices, with both full time and part time positions available. This role would suit anyone who has previously worked in a contact centre environment and is truly passionate about delivering customer first experiences, based around the idea of "getting it right first time"....

You will have direct exposure to senior leadership and the opportunity to make a tangible impact on a high-profile operation.

You will enjoy the autonomy of a start-up environment, supported by the world-class infrastructure of a market leading brand

You will lead your team to ensure every customer interaction reflects that prestige, maintaining a goal of 90%+ customer satisfaction (CSAT).

As a Customer Care Resolutions Specialist, you’ll play a key role in delivering a fair, empathetic, and efficient complaints experience for our customers. You'll be responsible for managing a wide range of complaints and disputes relating to the Leasys portfolio, ensuring each case is assessed promptly and resolved appropriately. Your attention to detail, strong communication skills, and...

Summary£13.00 - £13.95 per hour | 20-30 hour contract | AM & PM shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension schemeEveryone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out.Just like you.As a Lidl Customer Assistant, no two shifts are the same....

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds.

Position: Customer Support AdvisorContract Length - 2 Months Working Pattern: Full TimeLocation: Pinley House, Coventry / 250 Bath Road, SloughAre you passionate about delivering exceptional customer service in the automotive industry? Do you thrive in a dynamic environment where your problem-solving skills can shine? If so, we have the perfect opportunity for you!What You'll Do:As a Customer...

You will play a key role in ensuring customer satisfaction, driving continuous improvement, and maintaining high service standards. Key Responsibilities:Manage customer relationships and communication for all aspects of service and delivery. Address customer inquiries via phone, CRM systems, live chat, or instant messaging.

Description We are interested in welcoming a Technical Customer Support to join our diligent team accepting full ownership of technical customer-facing activities such as product deployment, training, and customer support. The right candidate should have various technical capabilities and customer-centric approach. Requirements Essential: BSc. in Computer Science or Engineering 3+ years'...

Customer Support Administrator THE COMPANY Maeving is Britain's first electric motorcycle manufacturer, drawing on the rich heritage of British motorcycle design to re-define the future of urban travel. Its first model, the Maeving RM1, was launched in 2022 and quickly became the best-selling electric motorcycle in the UK, and the best-reviewed electric motorcycle on the market. The second, the...

Support Services Coventry, United Kingdom From £24,000, dependent on experience Closing Date: 26.07.2024 We currently have an exciting opportunity for a Customer Support Advisor to join us at our Coventry office, which will see you responsible for providing support and training to all our customers on company products. Being a champion of Customer Support, you will ensure our customers...

Family Support Practitioner - Coventry Part-Time | 12-Month Fixed Term Contract Hours: 18.5 hours per week Salary: £12,602 per annum Location: Coventry (community-based with some office attendance) About the Role An established community-based service is seeking a compassionate and skilled Family Support Practitioner to provide targeted support to children, families, and individuals...

Job Description Join Our Mission to Empower Learners at PET-Xi! For over 26 years, PET-Xi has been transforming lives through education and employment. With more than 255,000 learners supported, our passion is helping people unlock their potential and achieve their goals. We’re now searching for Lead Youth Support Workers who share our drive to make a meaningful difference in the lives of...

Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being rd December . Short pre -screening calls will take place whilst the advert is live, and interviews are scheduled to take place on th December in person at our Coventry office. Please note that successful applicants will be subject to satisfactory background...

You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.

Housing Support Officer Temporary to Perm (3 month temp) £16-£17 per hour Umbrella Coventry Hamilton Woods are currently recruiting for a Housing Support Officer to manage a caseload for our client based in Coventry. Duties and Responsibilities of the Housing Support Officer: Manage waiting lists, assessments and resident move-ins. Conduct Right to Rent checks and ensure residents understand...

Regional Support Manager £45,000 - £45,000 DOE, plus extra car allowance of £3,960 per annum This role is Predominantly covering Gloucester/Swindon/Wiltshire Join Voyage Care and Feel Valued, we reward your dedication with: • Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned. • Funded Blue Light Card – hundreds of discounts at high street retailers...

You will lead on-site teams to deliver safe, well-maintained, and professional environments, ensuring maintenance, cleaning, and security standards are upheld at all times.

You will foster a service-led culture where customer satisfaction is central to every decision, monitoring feedback closely and implementing improvement plans where required.

You will ensure user issues are resolved promptly with minimal disruption to business operations, helping to keep our core systems running smoothly.

You will assist with evaluating and implementing change requests or minor improvements to existing systems, making sure any modifications are properly tested and documented.