Customer Support Consultant jobs in Smethwick

Ready to bring your technical expertise to a role where every conversation, every demo, and every solution truly makes an impact? At Actionstep, we're looking for a Pre-Sales Customer Solutions Engineer who thrives at the intersection of technology and customer success. This is your chance to join a fast-growing global SaaS company that’s reshaping how midsize law firms run their businesses. If...

You will be the first response unit for all new and existing businesses who require assistance with a varied range of requests from onboarding, training, and Insurer support. Ensuring that the different broker businesses have their queries and requests for help answered quickly and professionally, with a full focus on customer service and satisfaction.

You will work across service areas providing front of house reception and back office support.

You will be part of a flexible and customer focused team, working to provide great homes and excellent services. Our successful Customer 1st Advisor will have: - A passion for customer service excellence

Overview From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967... we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in...

You will have the relevant qualifications or experience, be punctual, conscientious, keen and have a practical approach to work. If you are interested in Laboratory Coordinator / Customer Service Representative / CSR and have the required experience please click the apply now button.

ateam playerwith a positive, entrepreneurial mindset anddeep domain knowledge of Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. Main Purpose of the Role & Responsibilities Key Responsibilities: : Work with Account Leaders, Consulting teams, and partners to maximise cross-sell...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

Job Description Customer Success Manager Location: Birmingham – Hybrid (1–2 days per week in the office) Salary: Up to £40,000 + commission Benefits: Private medical, enhanced pension, 25 days holiday + bank holidays, electric car scheme, cycle to work Our client, a growing SaaS organisation within the fintech space, is hiring a Customer Success Manager to support and expand its rapidly...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will be based in the B37 area of Birmingham in a large luxury contact centre. The role is a permanent position and the salary for the role is £36,500. To lead and support a team of customer service advisors, ensuring high levels of customer satisfaction, performance, and service quality.

You will be able to work from home, and choose your own hours but have the backing, support, and training from an experienced mentor who has already been successful in the business. As a self-employed business partner, you will be helping people significantly reduce their household costs and earn cashback on all their shopping.

You will work closely with Business Analysts, architects, delivery teams, and stakeholders to shape how customer data, engagement, and automation are designed and implemented across the organisation. Key responsibilities include:Acting as functional lead for Dynamics 365 CE, with deep ownership of Customer Insights and Customer Journeys capabilities.

End Date Tuesday 23 December 2025 Salary Range £25,000 - £25,000 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job Description Summary A full-time branch-based opportunity working 35 hours per week. Job Description JOB TITLE: Customer Support LOCATION(S): Sutton Coldfield &...

Role - Customer Support Engineer – WAMSWork Model - Fully RemoteContract Type – 6 months contract Inside IR35 (Likely to be extended every 6 months)Day Rate – Competitive market rateKey Skills / Screening KeywordsWAMS, Power Systems, EMS, DMS, SCADA, eterraJob Description * Bachelor’s degree in Electrical Engineering, Computer Science, or related field * Strong knowledge of Power Systems,...

Job Description Job Title: Senior Planning ConsultantLocation: Birmingham (Agile Working)Employment Type: Full-timeDepartment: Professional Services The Role An award-winning, market-leading specialist consultancy is seeking a Senior Planning Consultant to join its expanding Professional Services Team due to sustained growth. Based in Birmingham, the role operates under an Agile Working...

Attention Travellers, Your Search for the Perfect Job Ends Here! Soon, you'll land a role where youre encouraged to share your passion for travel and open up the world for our customers. The atmosphere is warm, welcoming, and rewards the bold and brave. Leave your ego at the door and bring along your drive, determination, and resilience. You might hit some bumps along the way, but you'll have...

Job Description Role: Quality Consultant Salary: £45,000 - £50,000 + electric car/allowance + bonusLocation: Ideally Midlands based due to UK travel, but can be flexibleDuration: Permanent Hybrid: Site and home based Duties:Responsible for conducting audits of Corporate Policies & Procedures documentation and document all positive and negative information discovered. To ensure each operating...

You will be responsible for providing expert planning advice, guidance, and informed recommendations to a wide range of customers, including planning professionals, developers, local planning authorities, applicants, and members of the public, often via a national online planning platform.

You must be eligible to work in the UK and prepared to undergo high level security clearance. If youre ready to bring your SAP Payroll expertise to an organisation that champions innovation, teamwork and customer success, wed love to hear from you. Apply now to take the next step in your SAP career and join a global leader committed to delivering exceptional outcomes.

Role - Customer Support Engineer – DERMSWork Model - Fully RemoteContract Type – 6 months contract Inside IR35 (Likely to be extended every 6 months)Day Rate – Competitive market rateKey Skills / Screening * Prior experience supporting DERMS or other OT/IT grid management platforms * Knowledge of GridOS ecosystem and DERMS integration * Exposure to cybersecurity standards (NERC CIP, ISO 27001,...