Customer Support Engineer jobs in Newcastle upon Tyne

You will be an experienced leader with a proven track record in leading teams and getting the best out of colleagues to drive service excellence.

You will provide your team with clear objectives and develop them in their ability to deliver excellent customer service across a wide range of queries and problems.

You will be working 37.5hrs a week, covering between 8am – 8pm Monday to Friday, 9am – 6pm Saturday & Sunday on site at the Newcastle Contact Centre. You are not expected to work Bank Holidays as the site does not open on these days. Shifts are scheduled within a 6-week rotation so that you can plan around shifts with plenty of notice.

Job Description Job Description Were looking for a proactive Product Support Engineer who loves solving technical challenges and helping customers find the right solutions to join our clients growing team near Keele! Youll handle inbound enquiries from customers, contractors, and suppliers, preparing quotations, providing technical advice, and ensuring customer requirements are fully...

Sprinkler Service Engineer Location: Teesside (Static Site) We’re hiring a Mechanical Fire Suppression Engineer for a static role at a key site in Teesside. You’ll join a team of on-site engineers delivering mechanical fire suppression services in a highly regulated environment. Strong mechanical skills, attention to detail, and excellent customer service are essential. You’ll adapt to client...

You will act as the final technical authority during incidents, collaborating closely with core engineering, infrastructure, and stakeholder teams. Your work will shape system reliability and operational excellence across the business. What You’ll Be Doing - Owning and supporting production systems across multiple environments

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You'll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

You will be the first point of contact for our customers, providing support, resolving queries, and ensuring a positive experience. Key Responsibilities - Respond to customer enquiries via phone, email, and chat - Resolve issues efficiently and professionally - Process orders, returns, and customer requests accurately

You should be great at coaching, able to give feedback to ensure common ways of working. A passion for spotting and driving talent and creating a successful team culture. The ability to resolve challenges and build trust between the store team.

We're looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we're redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We're now looking for someone who can...

CompanyWe’re delighted to be supporting our client, a fast paced, customer focused contact centre, as they look to recruit an experienced Operations Manager to lead their Customer Service function. This role is ideal for a hands on leader who thrives in a dynamic environment and knows how to get the best from people. RoleLead day to day customer service operations to hit service, quality, and...

Job Description Where:EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time:Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate:?£12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Why this job matters Are you someone who likes solving problems?...

Customer Service Advisor - Newcastle/HybridDo you want a role where helping someone genuinely changes their day?Looking for work that feels meaningful, not just another queue of tasks?Ready for a role that offers a blend of home working with supportive time in the office?About the RoleAs a DMS Advisor in our Client and Creditor Team, you’ll be the link between our clients, their creditors, and...

As a Sage Developer, you will be expected to develop and maintain bespoke solutions for Sage software in accordance with customer requirements whilst providing specialist support for customers’ bespoke applications.This job description is not fully comprehensive of all duties and responsibilities, therefore, there may be an expectation from the business for an employee to perform additional...

Our client is seeking proactive, motivated Sales Advisors to join their energetic and supportive team. This is your chance to start a career where achieving targets meets exceptional customer service, all within a collaborative, high-performing environment.Salary & Benefits:Starting salary: £26,200 with OTE £34,200Uncapped commission – your success directly rewards you37.5-hour workweek (Mon-Fri...

You will be an experienced leader with a proven track record in leading teams and getting the best out of colleagues to drive service excellence.

You will provide your team with clear objectives and develop them in their ability to deliver excellent customer service across a wide range of queries and problems.

You will act as the final technical authority during incidents, collaborating closely with core engineering, infrastructure, and stakeholder teams.

You will be the first point of contact for our customers, providing support, resolving queries, and ensuring a positive experience.

You will be an experienced leader with a proven track record in leading teams and getting the best out of colleagues to drive service excellence.

You will provide your team with clear objectives and develop them in their ability to deliver excellent customer service across a wide range of queries and problems.

You will act as the final technical authority during incidents, collaborating closely with core engineering, infrastructure, and stakeholder teams. Your work will shape system reliability and operational excellence across the business.

You will be the first point of contact for our customers, providing support, resolving queries, and ensuring a positive experience.