Customer Support Field Agent jobs in Tipton

nGeneration are looking for an enthusiastic and personable Field Service Administrator to join our Field Service team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer updated every step of the way. The...

You will be responsible for following up with customers after orders are delivered, maintaining regular contact at 1, 3, 6, and 9-month intervals, and providing feedback to help the business grow.

You will also work closely with the Sales and Quotation teams to ensure all customer requirements are met.

You will benefit from a comprehensive induction, access to the latest vehicle technology, and support from our technical team. Grow your careers within our business whilst delivering an exceptional service to our members. Roadside support is at the very heart of our business, our Roadside Mechanics deliver an exceptional and much needed service for our members.

Ocean Import CoordinatorLocation: DudleyAre you an experienced Freight Forwarding professional ready to grow your career in a fast-paced, international environment? Join a team in a modern, comfortable office where there's plenty of room to learn, develop, and progress.Why You'll Love This Role:Salary: £30,000 - £33,000Perks: Private healthcareBonus: £100-£200 per month after 6 months based on...

You will benefit from a comprehensive induction, access to the latest vehicle technology, and support from our technical team. Grow your careers within our business whilst delivering an exceptional service to our members. Roadside support is at the very heart of our business, our Roadside Mechanics deliver an exceptional and much needed service for our members.

You will be based within our newly built, high specification open plan head office in Dudley

You will be fully responsible and accountable for the objectives and responsibilities as detailed in this Job Description whilst working in line with company working processes, procedures and working practices.

You will benefit from a comprehensive induction, access to the latest vehicle technology, and support from our technical team. Grow your careers within our business whilst delivering an exceptional service to our members. Roadside support is at the very heart of our business, our Roadside Mechanics deliver an exceptional and much needed service for our members.

About nGeneration nGeneration is a specialist IT Maintenance and Support business, partnering with clients across the hospitality and retail sectors. Our success comes from combining technical expertise with a people-first culture. We’re passionate about creating a workplace where employees feel supported, valued, and empowered to thrive. nGeneration also boasts a brand-new '20,000' sq ft HQ...

You will benefit from a comprehensive induction, access to the latest vehicle technology, and support from our technical team. Grow your careers within our business whilst delivering an exceptional service to our members. Roadside support is at the very heart of our business, our Roadside Mechanics deliver an exceptional and much needed service for our members.

You will be fully responsible and accountable for the objectives and responsibilities as detailed in this Job Description whilst working in line with company working processes, procedures and working practices.