Customer Support jobs in Gateshead

Job Description Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Why this job matters Are you someone who likes solving...

Working within our client’s award-winning contact centre in the North East area of England. Their Technical Support Experts help customers get the best out of their products and take pride in giving the best quality advice. They are the frontline support for businesses and accountants who use their products in their everyday business lives, and experts for our customersrequiring advice or facing...

At Instapro (part of Angi®), we’ve had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need — and connecting pros with homeowners who have the jobs they want. Angi at a glance: - A new homeowner turns to Angi every second - Our network has 150,000+ skilled pros in 50+ service...

You will be responsible for managing key account customers and collaborating with the Senior Support Team for public sector clients to ensure top-notch customer service is upheld. Key Responsibilities: Process quotations and orders accurately in the Sales master system. Ensure all details (invoice, registration address) are correct and meet requirements.

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You'll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

A brilliant opportunity has become available to join our Student Admissions Team as a Admissions and Customer Service Officer. The successful candidate will be responsible for providing a wide range of high-quality customer service and administration duties as part of the admissions process for a range of our courses. We’re looking for someone with excellent communication skills and who is...

You will be responsible for: Delivering your part of our customer shopping trip by: I ensure the van and trays I use are clean and kept tidy/organised. Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it. Ensuring trays are washed as part of the tray wash process.

Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager will oversee a team...

Job Description Responsibilities You’ll play a vital part in keeping people, property, and information safe. That includes: - Ensure all shifts, holidays, sickness and absences are covered by efficiently rostering core and relief officers - Be the first point of contact for all security staff, helping them with their queries out of hours. - Work to agreed practices relating to Health and...

You will be required, with training, to understand and be familiar with the full product range with the ability to offer alternatives if required and advise on the selection of products where possible.

You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small team environment engage in other duties.

About the Role The role involves supporting the Sales Team with various administrative tasks and ensuring customer satisfaction through effective communication and relationship management. Responsibilities - Support incoming enquiries through our existing contact channels; voice, email, web, CRM, social, European Sales tool. - Working with the Sales Team to assist with administrative tasks...

You will need proven experience in a support or maintenance coordinator or management role and have a strong technical aptitude with familiarity in systems maintenance, electrical engineering, IT support, or similar domains. Excellent organizational and time management skills are essential as is a proficiency in using support ticketing systems and project management tools.

WHAT WE ARE LOOKING FOR The Application Support Analyst in RBSL Information Management & Technology department plays a key role making sure services provisioned by the Enterprise and Business Applications function are performing satisfactory. RBSL run a mix of in house supported applications (which this role would support) and 3rd party supported applications (which this role would help...

Job Description Finance Assistant /Financial Services Loan Agreement Support A fantastic opportunity for a customer-focused Finance Assistant to support motor dealer partners, manage finance proposals, and deliver compliant, high-quality service within a fast-paced financial services environment. If you’ve also worked in the following roles, we’d also like to hear from you: Loan Support...

You will need proven experience in a support or maintenance coordinator or management role and have a strong technical aptitude with familiarity in systems maintenance, electrical engineering, IT support, or similar domains. Excellent organizational and time management skills are essential as is a proficiency in using support ticketing systems and project management tools.

Job Description Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Why this job matters Are you someone who likes solving problems?...

Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. You’ll be...

Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. You’ll be...

Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. You’ll be...

Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. You’ll be...