Customer Support Manager jobs in Antrim County

OUR COMPANY: EOS IT Solutions is a global technology and logistics company, providing collaboration and business IT support services to some of the world’s largest industry leaders. We deliver forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top priorities, along with investing in and supporting our partners...

Job Title: Facilities Co-Ordinator Reporting to:Regional Senior Facilities Co-Ordinator Location:Belfast Contract Type:Permanent Overall Purpose of the Role To deliver high-quality facilities management (FM) services across the business, supporting staff, visitors, and stakeholders. The Facilities Co-Ordinator ensures the smooth operation of workplace services, maintains compliance, and...

You will ensure service quality, drive continuous improvement, and manage service provider contracts. This role is responsible for ensuring that all network operations meet or exceed our internal and external service level agreements. A key part of your role will be leading and managing outsourced teams to maintain and support IT services across all our sites.

ASPIRE Global Service Centre - Vulnerability & Security Compliance Lead Full-time Department: Services Reliability Group Company Description Version 1 are a true global leader in business transformation. For nearly three decades, we have been strategically partnering with customers to go beyond expectations through the power of cutting-edge technology and expert teams. Our deep expertise in...

The Operations Support Lead will play a key role in supporting the operational delivery of a new electricity supply offering in Northern Ireland. The successful candidate will develop and lead a team of electricity market agents, ensuring accurate market interaction and reporting of the balanced scorecard. The successful candidate will contribute to continuous improvement initiatives, strategic...

You will have clear progression routes in the business which - in this scaling and well backed business - will be based on product developments for a wide area of markets and not just automotive.

Sales Support Administrator- Belfast BT3 Contract: Permanent, Full-time Hours: 37.5 hours per week Location- Belfast BT3- due to location a full driving licence with access to car is preferable. Monday to Thursday: 9.00am 5.30pm (1-hour lunch) Friday: 9.00am 5.00pm (30-minute lunch) Salary: £25,000 £27,000 per annum Benefits: Company pension 20 days annual leave plus statutory holidays (with...

Sales Support Specialist, Belfast, £27-29k We are working with an award-winning digital print company who are seeking a sales support specialist to join their office-based sales team in Belfast. Hours of work Monday to Friday 9-5.30 Benefits Career development, flexible working hours, company pension scheme Reporting to the sales and office manager, you will Always deliver quality customer...

You will be responsible for diagnosing and resolving a wide array of customer issues, delivering effective solutions and workarounds where needed. While experience with all technical requirements is not essential, youll have the opportunity to learn and develop on the job. Were seeking a proactive, tenacious problem-solver who embraces challenges and is eager to grow.

You will be the connection between our internal teams and our valued customers, providing insight, technical knowledge, and communication in a professional manner. The Role Create/identify Support SLAs Identify Support requirements relating to defined SLAs. Become familiar with the operations and deployments of the products.

You will be responsible for monitoring live systems, responding to alerts, performing initial investigation and remediation, and escalating issues in line with established operational processes.

You will work closely with internal technology teams to ensure system stability and timely incident resolution across multiple environments.

Role description: As an Implementation Support Specialist, you will support the implementation team whilst they are overseeing and co-ordinating product implementations for new customers. Building customised software and hardware systems for customers Building and formatting document templates Configuration of system to customers requirements Thorough data validation checks of imported data...

You will report to both Onnec and client leads and play an important role in ensuring smooth daily operations and an excellent customer experience. What you'll be doing as our Desktop Support Engineer: Front & Back Office Support: Support of current and metier specific legacy hardware/software environments/bespoke support tasks and resolutions.

Project Manager Financial Services A leading international organisation with a rapidly expanding presence across Europe, the Middle East and North America is seeking experienced Project Managers to join its high-performing transformation function. The business operates across multiple jurisdictions and offers significant opportunities to work on major national and cross-border change initiatives...

This is a chance to be the first Account manager in a respected specialist software services business. My client works with leading names in silicon and AI; delivering managed services in compiler toolchains, embedded systems and optimisation. Account Manager Responsibilities: - Primarily grow and develop existing accounts. - Build long-term trust in a market – forging strong relationships with...

You will be the first point of contact for patients arriving to the department—providing a professional, friendly welcome and guiding them through the next steps. Working alongside clinical and administrative staff, you will help maintain a safe, clean and efficient environment while ensuring patients feel informed, respected and comfortable throughout their visit.

You will be joining a busy Major Projects team within a respected public sector organisation responsible for delivering high‑profile regeneration and development initiatives, including the City Deal Programme and the regeneration of St Patrick’s Barracks.

You will act as the primary technical authority and coordination point for all design and implementation activities.

OUR COMPANY: EOS IT Solutions is a global technology and logistics company, providing collaboration and business IT support services to some of the world’s largest industry leaders. We deliver forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top priorities, along with investing in and supporting our partners...

You will act as the primary technical authority and coordination point for all design and implementation activities.