customer support representative jobs in Scotland

We are looking for an analytical and detail-oriented Customer Service Representative to provide crucial support to our growing customer base. This position is vital for diagnosing common technical issues, walking customers through troubleshooting steps, and ensuring effective first-call resolution. Responsibilities include accurate data entry, escalating unresolved matters to senior tiers, and...

We are looking for an analytical and detail-oriented Customer Service Representative to provide crucial support to our growing customer base. This position is vital for diagnosing common technical issues, walking customers through troubleshooting steps, and ensuring effective first-call resolution. Responsibilities include accurate data entry, escalating unresolved matters to senior tiers, and...

We are looking for an analytical and detail-oriented Customer Service Representative to provide crucial support to our growing customer base. This position is vital for diagnosing common technical issues, walking customers through troubleshooting steps, and ensuring effective first-call resolution. Responsibilities include accurate data entry, escalating unresolved matters to senior tiers, and...

We are looking for an analytical and detail-oriented Customer Service Representative to provide crucial support to our growing customer base. This position is vital for diagnosing common technical issues, walking customers through troubleshooting steps, and ensuring effective first-call resolution. Responsibilities include accurate data entry, escalating unresolved matters to senior tiers, and...

We are looking for an analytical and detail-oriented Customer Service Representative to provide crucial support to our growing customer base. This position is vital for diagnosing common technical issues, walking customers through troubleshooting steps, and ensuring effective first-call resolution. Responsibilities include accurate data entry, escalating unresolved matters to senior tiers, and...

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/BucharestKey Responsibilities: Apply (by clicking the relevant button) after checking through all the related job information below. - Deliver L2/L3 support for DERMS applications, integrations, and services. - Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and...

Senior Operations & Customer Support Location: Ayr Hours: Monday-Friday, typically 07:00-15:00 (1‑hour lunch), with flexibility to support office cover between 07:00-17:00 Contract: Maternity Cover (duration TBC) Pay: 15.38 - 16.48 per hour Be the Operational Backbone of a Fast‑Moving Team Our client is seeking an experienced Senior Operator to join their busy, high‑performing office. Working...

Role - Customer Support Engineer - DERMS Location - Edinburgh/Paris/BucharestKey Responsibilities:Deliver L2/L3 support for DERMS applications, integrations, and services.Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources.Investigate and resolve incidents, service requests, and escalations in...

You will provide coordination support for facilities management services on the FedEx UK account.

You will aim to resolve any queries at first attempt or escalate to the helpdesk supervisor.

You will become a systems expert in Navison which you will use to log and track job requests through.

Advert We have an exciting opportunity to join our dynamic and enthusiastic Customer & Business team in a role providing comprehensive support in relation to the processing of memberships, direct debit and all associated processes. As part of this role you will be responsible for business support in relation to financial transactions. We need someone who has experience of dealing with a variety...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/BucharestKey Responsibilities: Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. Deliver L2/L3 support for DERMS applications, integrations, and services. Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA,...

Role:Customer Support Engineer - WAMS Key Skills/ Screening QuestionsDetailed JD WAMS, Power Systems, EMS, DMS, SCADA, eterraBachelor's degree in Electrical Engineering, Computer Science, or related field.Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology.Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar).Experience in Linux/Windows...

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/BucharestKey Responsibilities: Apply (by clicking the relevant button) after checking through all the related job information below. - Deliver L2/L3 support for DERMS applications, integrations, and services. - Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and...

Role: Customer Support Engineer - DERMSKey Skills: Prior experience supporting DERMS or other OT/IT grid management platforms.Knowledge of GridOS ecosystem and integration with DERMS.Exposure to cybersecurity standards (NERC CIP, ISO 27001, SOC2).Cloud/hybrid deployment experience (Azure, AWS).Certifications such as ITIL, Security+, or utility-specific systems training.Scripting/automation...

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/Bucharest Key Responsibilities: - Deliver L2/L3 support for DERMS applications, integrations, and services. - Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. - Investigate and resolve incidents, service requests, and escalations...

Role:Customer Support Engineer - WAMSKey Skills/ Screening QuestionsDetailed JD - WAMS, Power Systems, EMS, DMS, SCADA, eterra - Bachelor's degree in Electrical Engineering, Computer Science, or related field. - Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. xujxxms - Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). -...

Role - Customer Support Engineer - DERMS Location - Edinburgh/Paris/Bucharest Key Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services.Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources.xbpsjku Investigate and resolve incidents, service requests, and escalations...

Role: Customer Support Engineer - GridOS (Kubernetes + Kafka) Experience with GridOS or other grid data management platforms. Knowledge of utility operations, grid modeling, and distributed energy resource management. Familiarity with real-time data streaming and IoT integration. Key Responsibilities: - Design and implement GridOS Data Fabric solutions to streamline data access and management...

Role: Customer Support Engineer - GridOS (Kubernetes + Kafka)Experience with GridOS or other grid data management platforms.Knowledge of utility operations, grid modeling, and distributed energy resource management.Familiarity with real-time data streaming and IoT integration.Key Responsibilities:Design and implement GridOS Data Fabric solutions to streamline data access and management for...