Customer Support Team Leader jobs in Tower Hamlets

You will be a key contributor in building and operationalizing customer journeys, shaping persona development, and translating insights into activation strategies across digital and offline channels.

As Customer Outcomes and CX Reporting Manager, you will oversee the production of customer experience and outcomes reporting to senior stakeholders across the organisation. This will involve analysing customer data, translating insights into actionable business needs, and collaborating with senior stakeholders. You'll be responsible for drafting and reviewing Board and Executive-level reports,...

Company Description: Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where...

Electrical Shift Leader – Data Centre – Canary Wharf - £58,000Shift Pattern: Continental Days & Nights (4 on / 4 off / 6 on / 4 off / 4 on / 6 off)Are you an experienced electrical engineer ready to step up and lead in a fast-paced, mission-critical environment? Join a state-of-the-art data centre where reliability, precision, and leadership truly make an impact.We are looking for a confident...

You will be the first point of contact for the consumers of the entire range of client products, and will handle queries and consumer complaints about these products and their consumption. The role requires you to be a fluent in French and Dutch to have excellent interpersonal skills, and the ability to respond to consumers in an empathetic, caring and friendly manner.

You will be responsible for supplier invoice processing. Bank and payment-related reconciliation tasks, * Supporting authors, suppliers and partners through high-quality customer service. Skills & Experience Required: * Fluent in Italian and English, written and spoken. Previous experience in accounts payable, bookkeeping or accounting administration.

You will be the first point of contact for the consumers of the entire range of products, and will handle queries and consumer complaints about these products and their consumption.

You will also be responsible for all customer interactions through social media channels.

You will also be required to have strong English second language capabilities.

Customer Service Executive | £17.00 per hour PAYE | Temporary | East London My client, a leading organisation within the property sector, is seeking a Customer Service Executive to join their busy team on a temporary basis. This is a hands-on coordination role with supervisory responsibilities, supporting the delivery of an excellent customer experience from handover through to the end of the...

Maintenance Team MemberLocation: London EastHours and Rota: 37.5 hours per week. The role will be expected to work an 8 hour shift between 8am and 8pm Monday - Sunday.Salary: £28,958 - £35,039 per annum (depending on experience), plus bonus and benefitsEssential: A full driving license valid for driving in the UKWhat you`ll be doing as a Facilities Team Member * Resolving a variety of general...

Vacancy No 5464Job Title Technical Support TechnicianLocation: LondonJob DescriptionDepartment: TechnicalReports to: Technical Projects ManagerThe Technical Support Technician is a field-based technical specialist responsible for delivering compliant, high-quality on-site anchor testing and practical technical support to customers, installers, and project teams across the UK. Educated to HND...

Responsibilities - Diagnose and resolve first-line support issues within service level agreement, escalating those requiring second/third line support via the defined process and appropriate channel, ensuring full audit of support issues are clearly documented within the service desk tool. - Manage communication for internal/external clients providing succinct, proactive updates and setting...

Are you ready to help shape the future of legal tech? At Actionstep, we’re transforming how law firms work - and we’re looking for a dynamic UK Senior Sales Executive to join our UK team. In this role, you’ll be at the heart of growth: working with our valued clients to unlock cross-sell opportunities, deepen relationships, and deliver real value - ensuring they get the most from...

You will join us on a full time, permanent basis and in return will receive an initial competitive salary of £31,500 per annum.

You will undergo first class training and development, including holding stores on a planned and ad hoc basis with a view to you potentially becoming a Cover Manager at the end of your training, and then potentially on to becoming Store Manager of your own Store.

You will work within the standards provided in the OFG Speech and Language Therapy Ways of Working.

You will be given responsibility for holding a Speech and Language therapy caseload, with the full support of your designated clinical supervisor and site lead, also contributing to staff training and consultation as required This post would suit a resilient, creative and enthusiastic individual.

Our client is at a pivotal point in its organisational journey, investing in enterprise-wide data and AI capability. They are seeking a senior, strategic Learning & Development Consultant to shape a compelling learning strategy that equips the workforce for the opportunities and challenges of AI and data-driven decision-making. This is a high-impact, strategic role with visibility across the...

As Customer Outcomes and CX Reporting Manager, you will oversee the production of customer experience and outcomes reporting to senior stakeholders across the organisation. This will involve analysing customer data, translating insights into actionable business needs, and collaborating with senior stakeholders. You'll be responsible for drafting and reviewing Board and Executive-level reports,...

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line...

Company Description: Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where...

You will be a critical team member in BCG’s Marketing function, collaborating across global Marketing, Marketing Technology, and Practice Areas, while supporting BCG accounts and client teams. Your days will be spent working with all levels of the BCG organization, including Managing Directors and Partners (and their account teams, support staff, and assistants), Marketing Directors, and peers.

You will contribute to consistent, compliant, and employee-focused benefits solutions by working closely with the Global Benefits Centre of Expertise.

You will partner with colleagues across HR, Finance, Procurement, and external vendors to support renewals, analyze benefits data, and improve processes.