Customer Support jobs in West Lothian

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/Bucharest Key Responsibilities: - Deliver L2/L3 support for DERMS applications, integrations, and services. - Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. - Investigate and resolve incidents, service requests, and escalations...

You will be responsible for investigating and resolving customer queries, ensuring customers feel listened to, informed, and supported throughout their journey.

You will also be comfortable using technology, particularly Microsoft Office, including Excel, and confident building positive relationships both internally and externally.

Lead User Researcher – Digital Customer Experience | Livingston (Hybrid)Join a leading media and digital organisation shaping customer experience across millions of users in the UK & Ireland. As a Lead User Researcher, you’ll drive research excellence within the Digital CX team, influencing how people engage with digital journeys across web and mobile platforms.This role sits within the Customer...

You will manage a complex caseload with accuracy and care, directly supporting Recipients to use their funds effectively and safely, ensuring compliance with policy and build strong, empathetic relationships with Recipients, families, and stakeholders.

You will manage a complex and diverse caseload covering both Scotland and Northern Ireland.

You will be based in an office within their warehouse on-site, completing a range of administrative tasks to ensure the smooth processing of shipments.

Title: Customer Care Advisor – sk:n Hours: 40 hours per week, Full Time Location: Glasgow City Centre – Office based Salary: £27,040 - £27,560 As one of the UK’s leading skin clinics, skin is at the heart of everything we do. Dedicated to helping our clients achieve healthier, more confident skin, we take pride in delivering expert dermatology solutions and aesthetic treatments for a wide...

Role: Customer Service Team Manager Location: Glasgow, Hybrid working Salary: £29,500 + Benefits Hours: 35 hours per week Mon-Fri Contract: Full-time, Permanent About the Role We’re looking for an enthusiastic and experienced Customer Service Team Manager to join our clients growing contact centre team. This role requires previous contact centre leadership experience. In this role, you’ll...

Job Title: Customer Service Coordinator Location: Livingston (Office-based) Contract Details: Permanent, Full Time Salary: Up to £29, per annum Start Date: ASAP About Our Client: Our client is a leading provider in their industry, dedicated to delivering exceptional customer service and high-quality products. They pride themselves on their commitment to excellence and are looking for...

ABOUT US Strathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has...

For over 140 years our products have helped ensure the safe, reliable operations of key industries. With a passion for precision and partnership, Celeros Flow Technology continues this heritage of high performance and dependability, providing mission critical, sustainable flow control solutions for our customers around the globe. Celeros Flow Technology is looking for individuals with a voice...

You will be responsible for investigating and resolving customer queries, ensuring customers feel listened to, informed, and supported throughout their journey.

You will be the first point of contact for patients calling in with a variety of inquiries, ranging from booking sight tests to scheduling refractive treatments.

You will be responsible for ensuring that all patients receive outstanding service, making their experience as smooth and positive as possible.

You will act as a key point of contact for customers, ensuring orders, enquiries and issues are handled efficiently and professionally.

Head of Customer & Product Sales Glasgow based (Hybrid work pattern with minimum 3 days office based) £60,000 to £70,000 Permanent, Full-Time Pertemps are proud to be supporting an iconic Scottish organisation as they seek an exceptional Head of Customer & Product Sales to join their senior leadership team. This is a standout opportunity for a visionary leader who thrives on shaping customer...

Join us as a Customer Service Personal Banker in Livingston - You'll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals - We'll look to you to proactively find ways to continually enhance our customer banking experience - We'll support you to achieve a Foundation Certificate in Responsible Banking and build on your existing skill with...

You will also work on the shopfloor and other areas of the store as and when required, this may include working stock, cash handling, till work, take to car deliveries, stock control routines, restaurant service– an ideal opportunity to gain more skills and experience Who we are looking for

Customer Service Lead An established infrastructure and utilities business based in West Lothian is creating a new opportunity for an experienced Customer Service Lead to join them and shape the entire customer service function from the ground up. This is a brand new role within the organisation. There is currently no formal Customer Service department in place. You'll be given full autonomy to...

You will be based in an office within their warehouse on-site, completing a range of administrative tasks to ensure the smooth processing of shipments.

Job Description Role:Customer Support Engineer - WAMSKey Skills/ Screening Questions Detailed JD - WAMS, Power Systems, EMS, DMS, SCADA, eterra - Bachelor's degree in Electrical Engineering, Computer Science, or related field. - Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. - Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). -...

You will be based in an office within their warehouse on-site, completing a range of administrative tasks to ensure the smooth processing of shipments.