Customer Support jobs in West Lothian

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/Bucharest Key Responsibilities: - Deliver L2/L3 support for DERMS applications, integrations, and services. - Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. - Investigate and resolve incidents, service requests, and escalations...

Lead User Researcher – Digital Customer Experience | Livingston (Hybrid)Join a leading media and digital organisation shaping customer experience across millions of users in the UK & Ireland. As a Lead User Researcher, you’ll drive research excellence within the Digital CX team, influencing how people engage with digital journeys across web and mobile platforms.This role sits within the Customer...

A leading UK house builder is looking for a Customer Care Coordinator in Livingston. This role involves managing customer calls, coordinating maintenance requests, and liaising with Site and Sales Teams to address customer queries. Candidates should possess strong communication skills, have experience as an administrator, and knowledge of the construction sector is a plus. The position offers a...

You will manage a complex caseload with accuracy and care, directly supporting Recipients to use their funds effectively and safely, ensuring compliance with policy and build strong, empathetic relationships with Recipients, families, and stakeholders.

You will manage a complex and diverse caseload covering both Scotland and Northern Ireland.

You will be responsible for investigating and resolving customer queries, ensuring customers feel listened to, informed, and supported throughout their journey.

You will be based in an office within their warehouse on-site, completing a range of administrative tasks to ensure the smooth processing of shipments.

You will act as a key point of contact for customers, ensuring orders, enquiries and issues are handled efficiently and professionally.

Head of Customer & Product Sales Glasgow based (Hybrid work pattern with minimum 3 days office based) £60,000 to £70,000 Permanent, Full-Time Pertemps are proud to be supporting an iconic Scottish organisation as they seek an exceptional Head of Customer & Product Sales to join their senior leadership team. This is a standout opportunity for a visionary leader who thrives on shaping customer...

Join us as a Customer Service Personal Banker in Livingston - You'll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals - We'll look to you to proactively find ways to continually enhance our customer banking experience - We'll support you to achieve a Foundation Certificate in Responsible Banking and build on your existing skill with...

You will also work on the shopfloor and other areas of the store as and when required, this may include working stock, cash handling, till work, take to car deliveries, stock control routines, restaurant service– an ideal opportunity to gain more skills and experience Who we are looking for

You will be responsible for: Delivering your part of our customer shopping trip by: I ensure the van and trays I use are clean and kept tidy/organised. Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it. Ensuring trays are washed as part of the tray wash process.

Customer Development Executive – McCurrach on behalf of Carlsberg Britvic Location: Bridgend & Surrounding areas (Ideal postcode CF37) Permanent ,Full time – 40 hours per week Salary £29,750 basic + 20% Bonus Ready to power up your Sales career? Passionate about the most iconic and popular beers and soft drinks? Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home...

ABOUT US Strathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has...

For over 140 years our products have helped ensure the safe, reliable operations of key industries. With a passion for precision and partnership, Celeros Flow Technology continues this heritage of high performance and dependability, providing mission critical, sustainable flow control solutions for our customers around the globe. Celeros Flow Technology is looking for individuals with a voice...

Helpdesk Administrator - Be the Hero Behind the Scenes! Location: West Lothian Hours: Monday to Friday, 9am-5:30pm (half hour lunch) Salary: Highly competitive DOE Why This Role Rocks Are you the go-to person when issues arise or when someone needs a calm, capable voice on the other end of the line? Do you love solving problems, keeping things running smoothly, and making people's days...

Role: Customer Service Centre Agent Location: Livingston Contract type: Perm, full time We are growing our Customer Service Hub in Livingston and are looking for motivated individuals to join our team. As part of our customer support function, you’ll play an important role in delivering excellent service to our clients. From the very beginning, we’ll provide you with comprehensive onboarding...

You will be responsible for investigating and resolving customer queries, ensuring customers feel listened to, informed, and supported throughout their journey.

You will also be comfortable using technology, particularly Microsoft Office, including Excel, and confident building positive relationships both internally and externally.

You will be the first point of contact for patients calling in with a variety of inquiries, ranging from booking sight tests to scheduling refractive treatments.

You will be responsible for ensuring that all patients receive outstanding service, making their experience as smooth and positive as possible.

You will be based in an office within their warehouse on-site, completing a range of administrative tasks to ensure the smooth processing of shipments.

Job Description Role:Customer Support Engineer - WAMSKey Skills/ Screening Questions Detailed JD - WAMS, Power Systems, EMS, DMS, SCADA, eterra - Bachelor's degree in Electrical Engineering, Computer Science, or related field. - Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. - Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). -...