Customer Technical Support jobs in Bowthorpe

You will work in the IT Technical Support Team, providing second and third line support to users.

You will be responsible for ensuring the optimum use of the IT systems including managing capacity, proactively monitoring error conditions and alerts and ensuring that all policies and procedures relating to security and best practice are adhered to.

You will also be required to handle and resolve customer queries accurately and effectively, ensuring the best possible customer experience.

You will take inbound calls and make outbound contact with customers, recognising when they need extra support and tailoring your approach to match their needs and circumstances.

Food Technical Manager Location: Near Snetterton Salary: Up to £70,000 per annum Contract: Full-Time, Permanent I’m currently recruiting for an experienced Food Technical Manager to join a well-established food manufacturing business operating within a high-risk environment. This is a key leadership role, responsible for food safety, quality, compliance, and customer standards across the...

You will be accountable for ensuring compliance with customer, retailer, and certification requirements, while supporting the delivery of customer, brand, and business objectives. This role sits as part of the site leadership team and works closely with operations, commercial, and central technical functions.

You will be accountable for ensuring compliance with customer, retailer, and certification requirements, while supporting the delivery of customer, brand, and business objectives. This role sits as part of the site leadership team and works closely with operations, commercial, and central technical functions.

You will need to work collaboratively across all SN CoE teams. Depending on your experience you will also: - Provide technical design authority and mentor more junior members of the team. - Technical lead for medium scale solutions ensuring designs meet customer requirements and achieve appropriate outcomes and deliverables.

You will work with Tier-1 and Tier-2 telecom operators and enterprise customers, managing long-term relationships, driving adoption of SaaS solutions, and identifying expansion opportunities across products, regions, and use cases.

Company Background Allume Energy is an Australian technology company dedicated to enhancing solar energy accessibility for multi-dwelling residential properties. Our flagship innovation, SolShare, represents a world-first in hardware and software solutions, enabling multiple flats to be physically connected to a single solar power system. SolShare addresses a growing disparity in energy equity...

You will be a driven and detail-oriented technical professional with experience in food manufacturing and a genuine desire to progress your career.

As part of its continued growth, Valco Melton, a world leader in adhesive application, fluid handling, and quality assurance systems, is seeking a Technical Sales Representative to join the UK Sales team. Reporting to the UK Sales Manager and Northern European Sales Director, the candidate will be responsible for delivering high-level technical sales expertise within the Hot Melt Packaging...

You will focus on ensuring we maximise opportunities in the market and provide the best advice to Stannah custome

Technical Sales Manager – UK (London & Surroundings / Bristol & West Midlands) At Rubio Monocoat, we protect wood in a smarter, more sustainable way. As a global leader in wood protection solutions, we operate in almost 100 countries from our headquarters in Izegem, Belgium. The UK is a fast-growing market for us, and due to internal promotions, we are ready to take our next step forward. To...

About the Role: We are seeking a dynamic and technically skilled Technical Solutions Manager to join our team specializing in Battery Energy Storage Systems (BESS). This role is pivotal in designing and delivering tailored technical solutions that meet customer requirements while ensuring compliance with industry standards. In this role, you will work closely with customers, internal teams, and...

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

About SolaX Power Established in 2012, SolaX Power is dedicated to helping our customers transform their homes and businesses to clean energy and reducing the reliance on fossil fuels. SolaX Power is a leading provider of sustainable solar and energy storage solutions, with a strong presence in Europe, Asia, and Africa. Now we have more than 2800 employees globally, and we continue hiring...

Technical Manager (Customer Facing) Location: Shropham, Norfolk (on-site) Salary: Competitive, dependent on experience Permanent Full-Time We are representing a highly respected food manufacturing organisation recognised as the UK's leading producer of free-range and organic chickens and turkeys. With over 30 years of heritage, the business has built an exceptional reputation for quality, animal...

Technical Co-Founder / CTO – Health-Tech & Sports Performance I’m looking to bring on a Technical Co-Founder / CTO to help build EXRT, a health & sports-tech startup focused on ECG-driven physiological and performance analytics for athletes and teams. EXRT’s direction is now clearly defined following practitioner-led validation and recent angel funding, with a larger upcoming raise planned once...

Job Description Job DetailsJob Title:ServiceNow Technical ArchitectWork Mode:HybridLocation (if hybrid/office-based):Guildford / London (2 to 3 days)Role DescriptionNeed a ServiceNow CSM (Customer Service Management) or ITSM Architect with strong integration experience who will design, implement, and maintain ServiceNow CSM/ITSM solutions to meet business needs. This role involves creating...

You will be accountable for ensuring compliance with customer, retailer, and certification requirements, while supporting the delivery of customer, brand, and business objectives. This role sits as part of the site leadership team and works closely with operations, commercial, and central technical functions.

You will ensure customer requirements are clearly translated into robust site controls and continuous improvement actions. This is a highly visible role, acting as the key technical interface between customers, auditors and the site, requiring strong technical credibility, commercial awareness and the ability to influence cross-functional teams.