Customer Technical Support jobs in Pontypool

You will work closely with internal teams, suppliers, and customers to uphold our commitment to excellence. Duties:Quality Management System (QMS): * Develop, maintain, and improve QMS aligned with BRCGS, HACCP, and SALSA standards. Lead internal audits and manage third-party audit readiness.

You will also be a skilled communicator, able to nurture and support apprentices and inspire them to achieve successful careers in the automotive industry.

We are seeking a Customer Operations Administrator to support sales and service operations. This is a full time, permanent role working 37.5 hours a week, Monday - Friday. If you have relevant experience in customer support, order processing, service administration and logistics coordination, please read on. This role is responsible for delivering high-quality administration and customer...

You will assess and guide distributor technical capabilities, ensuring they can deliver high-quality fleet support aligned with internal protocols. Coach Sales and Technical Teams: Through technical coaching and mentorship, you'll elevate the performance of sales staff and junior support specialists, contributing to a more capable, confident team.

End Date Friday 02 January 2026 Salary Range £25,000 - £25,000 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job Description Summary A part-time branch-based opportunity working 17.5 hours per week. Job Description JOB TITLE: Customer Support LOCATION(S): Cwmbran. Working across...

You will define end-to-end business processes, establish robust oversight mechanisms, champion user-centric design, align system roadmaps with client needs and brand strategies, and deliver measurable improvements in client experience and operational efficiency. Key Responsibilities

DESCRIPTION We are looking for a talented Supplier Quality Engineer – Technical Specialist to join our Plant Quality Team in Cwmbran, Wales. In this role, you will leverage your technical expertise across casting, forging, machining, and metallurgical processes to drive supplier excellence, optimise manufacturing processes, and ensure the highest quality standards across our supply base. This...

Technical Document Controller | Cwmbran | Full Time, Permanent | Working hours are Monday to Friday, 08:00 – 17:00 | £27,000-£30,000 per annum What’s in it for you? Join a forward-thinking organisation where precision, process and teamwork are at the heart of success. You’ll play a key role in ensuring technical accuracy and compliance across all projects, working closely with skilled...

About Convatec Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a...

What you'll do Summary Starting from £12.75 per hour | 20 to 30 hour contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no two shifts...

A leading retail company in Newbridge is seeking a part-time Supervisor to manage and motivate the team, ensuring efficient store operations and exceptional customer service. The ideal candidate has at least two years of experience in a customer-facing role with excellent communication skills and the ability to work effectively in a fast-paced environment. This position involves leading by...

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the stores appearance.

You will be responsible for: I know my customers and serving them with passion and pride, giving great natural service.

About Convatec Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90...

You will manage daily operations, oversee colleague deployment, and interact directly with customers. The ideal candidate should be passionate about service, have a strong attention to detail, and the ability to motivate a team. This position offers a competitive salary and a benefits package including pension options, holiday leave, and wellbeing support.

A leading engineering firm is seeking a Technical Support Manager for a global account. This remote position involves resolving complex technical issues, enhancing customer experience, and coaching teams. The ideal candidate holds a Bachelor's in Engineering, ideally Mechanical, and has experience in service engineering. Effective communication and proactive problem-solving skills are essential....

You will define end-to-end business processes, establish robust oversight mechanisms, champion user-centric design, align system roadmaps with client needs and brand strategies, and deliver measurable improvements in client experience and operational efficiency.

You will define end-to-end business processes, establish robust oversight mechanisms, champion user-centric design, align system roadmaps with client needs and brand strategies, and deliver measurable improvements in client experience and operational efficiency.

Overview Description We are looking for a talented Supplier Quality Engineer – Technical Specialist to join our Plant Quality Team in Cwmbran, Wales. In this role, you will leverage your technical expertise across casting, forging, machining, and metallurgical processes to drive supplier excellence, optimise manufacturing processes, and ensure the highest quality standards across our supply base....

You will define end-to-end business processes, establish robust oversight mechanisms, champion user-centric design, align system roadmaps with client needs and brand strategies, and deliver measurable improvements in client experience and operational efficiency.

You will define end-to-end business processes, establish robust oversight mechanisms, champion user-centric design, align system roadmaps with client needs and brand strategies, and deliver measurable improvements in client experience and operational efficiency.