Experience Manager jobs in West Midlands

The Care Coordinator will be responsible for the effective planning, coordination, and monitoring of care services to ensure high standards of support are delivered. They act as the central point between staff, service users, families, and external professionals, ensuring continuity of care, compliance, and person-centred support. Key Responsibilities Service Coordination Create, maintain, and...

You will provide expert guidance, helping to shape decisions that lead to the best outcomes for children at risk. If you are a passionate and experienced safeguarding professional looking for career progression, we would love to hear from you.

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

You will work closely with the Technology Manager to asses and develop strategy and appetite. This role will be new business focused predominantly but you will also underwrite existing business carrying out MTA’s.

You will be rewarded with a competitive salary and benefits package with flexibility around hybrid working.

An apprentice store manager position involving training and development in retail management, with responsibilities including shop operations, team management, and customer service.

You will manage a cluster of 3 buildings twith the potential for this number growing as the business expands.

You will be responsible for the delivery of the regional operational, commercial and people strategies at a property level.

The Store Manager will lead the store, drive KPI performance, manage staff, and ensure exceptional customer service.

Apprentice Store Manager for Farmfoods, a 19-month training program with a starting salary of £31,392.52.

The Store Manager will lead the store, building customer relationships and driving sales. They will manage a team and handle stock control, with a focus on achieving targets.

You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across.

You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings.

You will be part of a large team, working in fast paced and energetic environment, whilst managing inbound and proactive contacts to and from clients, retailers and third parties daily. We recruit for attitude and train for skills so looking for candidates with an aptitude for delivering exceptional client experiences and candidates welcome from all industries.

About the Role Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience. This position is ideal for someone who...

You will maximise the use of digital systems available - leveraging automation, self-service tools, and data insights to modernise and future-proof our people services.

You will create seamless intuitive experiences for People function teams and colleagues, and use a range of communication tools and styles to provide training and documentation for the Colleague Experience & Operations teams.

Department: Learning & Development Salary (£): from £, Learning Experience Co-ordinator At Severn Trent, our people are at the heart of everything we do. We’re in the top % of utility companies worldwide when it comes to employee engagement and ranked as a Top UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported...

You must have aUK Registered Nurse Qualification (RGN)

You will have a kind and caring approach with a passion for delivering the highest possible standard of care and support for the residents.

You will work well within the team, leading staff members

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across.

You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings.

Student Experience Team Leader Location: Birmingham North Salary: £26,790 - £30,139 per annum (depending on experience), plus bonus and benefits Hours: 37.5 hours per week. Student Experience Team Leaders work 5 days out of 7,between the hours of 7am and 10pm. Weekends will be required on a rota basis. Do you have a passion for delivering exceptional customer service and care? Then we have...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

You will be: * Drive local sales activity and help to meet occupancy and revenue targets. Lead, coach, and motivate your property team to deliver outstanding service and meet sales targets. Manage daily operations and ensure your building runs smoothly, safely, and efficiently at all times.