fintech customer support jobs in Solihull

You will be providing support, handling a high volume of enquiries via online chat, text, e-mail and phone whilst delivering exceptional Customer Service.

You will be contacted by Plum Personnel within 48-hours of your job application if you are selected. If you do not hear from us within this timeframe it means your application for this job has not been successful on this occasion.

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance.

You will be Responsible For I know my customers and serving them with passion and pride, giving great natural service.

Job Title: Customer Service Duration: Temporary Job Type: Full Time, 37.5 Hours Location: 2 Prince's Way, Solihull, B91 3ES Length of contract: 3 Months Pay Rate: £14.70 Start Date: TBC Hours: 9am - 5pm Mon - Thu & Fri 9am - 4.30pm Hybrid: 1 in the office 4 days from home (Monday in the office but may defer on occasions)About the RoleThe Smart Metering Operations Advisor will work within the...

Pay: £26,000.00 per yearJob Description:Hours 9am to 5pm Monday to Friday - This is a temporary role for Sick cover. IMMEDIATE START.My client is currently seeking to recruit an experienced Customer Service Advisor to work in their very busy team, with you being the primary point of contact for their customers, providing day to day support through inbound and outbound customer calls.They are a...

BAM UK & Ireland is recruiting an Head of Customer Relations to join the Facilities Management team.As the Head of Customer Relations, you will lead BAM FM’s customer growth and engagement strategy, strengthening our market presence and driving sustainable expansion across public and private sectors. This role builds high-value relationships with clients, internal stakeholders, and industry...

About this opportunity Credit and Collections is one of our critical teams at the company and we are looking for a Credit and Collection colleague who will perform internal, as well as external, order to cash activities to provide operational/business support to external and internal customers for the company’s products and services. One of the main responsibilities of this role is to mitigate...

Job Description We’re recruiting for both Customer Service Administrators and Customer Service Officers to join our Home Finance team in Solihull - with a starting salary of £23,750 - £24,525 depending the role offered and experience. These are hybrid roles where you’ll work 3 days from home and 2 days in our Solihull office weekly, Monday-Friday between the hours of 9am-5pm. We’ll work with you...

You will act as a strategic and trusted partner to our customers, guiding them through onboarding, software rollout and issue resolutions to drive retention and satisfaction. By proactively identifying opportunities for growth and addressing risks, you'll play a key role in supporting customer account expansion and ensuring we provide an excellent service.

You will need to bring experience in:

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance.

You will be responsible for: I know my customers and serving them with passion and pride, giving great natural service.

You will act as the primary point of contact for hospitals and internal stakeholders, ensuring accuracy, efficiency, and a positive customer experience in a fast-paced, deadline-driven environment. This role will be an Office Based in our lovely Solihull office.

About The Role Are you the type of person who enjoys regularly interacting with customers, offering technical support with enquires and resolving issues? If so, this could be the role for you. We’re looking for a Customer Service professionals to join our Technical Operations Centre and help us to deliver our customer promise - to delight every customer, every time. In the role of Technical...

You will be the "face" (and voice) of Atos for our clients.

You will be the first point of contact for users experiencing technical issues, helping to resolve them quickly and efficiently.

You will be explaining technical things to non-technical people.

You must have the right to work in England and have lived here for the last 5 years.

Job Description Work from Home Data Entry and Administration – Part-Time/Full-Time About the Job Position We are seeking organised and reliable individuals in Solihull, UK to join our remote team for data entry and administrative support. This entry-level position includes full training and flexible hours, making it suitable for both part-time and full-time schedules. Responsibilities include...

You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You’ll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes.

Were looking for a competent engineer to join a market leader in sustainable motoring solutions. As a support engineer, youll be working as part of the central service team to maintain facility equipment to achieve maximum up time in production. Youll also provide technical and applications support to customers both over the phone and at customer sites. Attractive salary and bonus scheme | 3...

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance.

You will be responsible for: I know my customers and serving them with passion and pride, giving great natural service.

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance.

You will be Responsible For I know my customers and serving them with passion and pride, giving great natural service.

You will be responsible for expanding and scaling the function to a global market, across multiple languages, time zones and regions, while working to increase overall process maturity.

You should have an inquisitive mindset and the drive to take ownership of the team, ensuring top-quality support is delivered consistently to customers.

Temporary Customer Service AdministratorSolihullMon – Fri Office based (37.5 hours a week)£12.21 per hourDuration: OngoingAre you a confident communicator with a flair for problem-solving? We’re looking for a proactive Temporary Customer Service Administrator to join our client’s busy team, supporting customers with their enquiries and ensuring swift solutions.The Role:• Handling inbound...

About this opportunity Your mission is to oversee the clinical support and services workflows, to provide customers the best clinical education and help them to become experts on Invisalign technique and increase their clinical confidence. In this role, you will… Oversee a team of Clinical Specialists whose role is to drive growth and build clinical confidence of customers through education on...