first line support jobs in Manchester

A technology solutions provider in Manchester seeks a Help Desk Support role responsible for managing user queries and IT issues. Candidates should have experience in customer support, proficiency with ITSM tools like ServiceNow, and strong communication skills. The role includes providing timely resolution and maintaining service quality while promoting sustainability and ethical business...

Senior Backend Developer (.NET | AI-First SaaS Platform) Compensation: Competitive, based on location and experience Location: UK or Turkey (Hybrid – Office & Remote) Keepnet is an AI-driven SaaS platform experiencing strong, sustained growth in the UK with growing global momentum, helping organisations manage human cyber risk at scale. With Agentic AI live in production, Keepnet runs...

An integrated marketing agency in the UK is seeking a Senior Account Manager to join their remote-first team. Do you have the skills to fill this role Read the complete details below, and make your application today. This role involves managing client projects, primarily for a large B2B brand and other smaller clients. Candidates should have over 5 years of agency experience and ideally some...

Director, First Line of Defense Controls Lead At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients,...

Pay Rate: Competitive Grade: RCS N Contract Type: Permanent (Full-Time) Shift patterns: Rotational Location: Donabate Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly. We're now looking for a Warehouse First line...

You will handle service desk tickets, support users, and contribute to projects, ensuring excellent communication and adherence to SLAs. Good understanding of networking fundamentals is beneficial.

A dynamic service provider based in Manchester is seeking a 1st Line Network Support Engineer. This role will be the first point of contact for customers, resolving issues across connectivity and supporting a team in a hybrid working environment. Ideal candidates should have a strong customer-service focus and some technical support experience. The position offers a salary of up to £30,000 along...

Role overview The 2nd Line Systems Support Engineer will have a big focus on customer service and consistency of approach, supporting your colleagues within the business to understand and solve their IT problems. You'll be gaining exposure to and knowledge of our systems by supporting numerous business critical software programs and the data stored within, including: property, financial systems,...

CRG | TEC Recruitment provided pay range This range is provided by CRG | TEC Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from CRG | TEC Recruitment Job Role: 1st Line Network Support Engineer Location: Manchester (Hybrid) Salary: Up to £30,000, plus an excellent benefits...

2nd / 3rd Line SupportManchesterUp to £36,000 | Permanent | 35 hours per weekAn established education-focused organisation is seeking a 2nd / 3rd Line Support to lead infrastructure, network strategy, and IT service operations.This is a hands-on team leader role, combining 2nd / 3rd Line support and team management responsibility.Key Responsibilities * Own and develop network and infrastructure...

A reputable technology service provider is seeking a 1st/2nd Line Technical Support Engineer in Manchester. This exciting role offers the chance to grow and develop skills in a supportive environment. Responsibilities include providing technical support, and the opportunity for training to gain Microsoft and CompTIA certifications is included. Applicants should have experience in a helpdesk...

You will be a subject matter expert on our applications and focused on service delivery to provide a great client experience. This is a great opportunity for you to join a supportive, exciting, and growing business. We love to reward our people for their hard work – We offer a flexible benefits package, a comprehensive programme of learning and development, and a great work/life balance.

You must have excellent communication skills as you will work on/off-site as business requires (no more than 1 overnight stay a quarter), Knowledge of Hyper V is required alongside O365, Azure AD, Windows Server, and Firewalls/Security.

You must have the right to work in the UK, this client does not provide sponsorship.

We’re supporting a growing technology scale-up that delivers modern, secure and reliable IT services to customers across the UK. They're expanding their support function and looking for someone early in their career who wants real progression. About the Company - IT Managed Services provider with a modern Microsoft-first stack - Strong focus on quality support, automation and continual...

Role: IT Support Engineer (1st/2nd Line) Location: Manchester Work Patterns: On-site (flexible hours) Salary: £28,000-£30,000 A well-established UK organisation is looking to hire a 1st / 2nd Line Support Engineer to join their internal IT team based in Manchester. They are big with progression & development opportunities. Key Responsibilities - Provide 1st/2nd line support for...

You will own the engineering vision and execution of Keepnet’s core platform, operating across the UK, EU, US, UAE, and Canada, supported by distributed offshore and nearshore teams.

You will not be expected to do everything yourself. Success in this role will be measured by platform reliability, delivery predictability, team health, and customer impact.

A leading property management agent in Manchester is seeking a 2nd Line Systems Support Engineer to enhance customer service and support IT operations. This role involves troubleshooting IT issues, managing tickets, providing system support, and maintaining communication across the organization. Ideal candidates should have experience in second line support, financial systems, and customer-facing...

We’re supporting a growing technology scale-up that delivers modern, secure and reliable IT services to customers across the UK. They're expanding their support function and looking for someone early in their career who wants real progression.About the CompanyIT Managed Services provider with a modern Microsoft-first stackStrong focus on quality support, automation and continual...

A leading service provider in Manchester is seeking a 1st Line Network Support Engineer to be the first contact for customers addressing network issues. This role focuses on basic troubleshooting across LAN, WLAN, and VoIP services, with opportunities to develop technical skills in a supportive team. The position offers a competitive salary of up to £30,000, a strong benefits package, and a...

Job Role: 1st Line Network Support Engineer Location: Manchester (Hybrid) Salary: Up to £30,000, plus an excellent benefits package The Opportunity for You If you're early in your networking career and want to join a service provider where you'll get real exposure to live networks rather than just logging tickets, this could be a good step. The business is growing and continuing to invest in...