first line support jobs in Manchester

A technology services company in Manchester seeks an IT Support Specialist to manage user queries and technical issues. The ideal candidate will log IT requests in an ITSM tool, assist users via phone and email, and escalate issues as necessary. A background in IT support and familiarity with tools such as ServiceNow and Microsoft 365 is essential. The role emphasizes communication and...

A technology solutions provider in Manchester seeks a Help Desk Support role responsible for managing user queries and IT issues. Candidates should have experience in customer support, proficiency with ITSM tools like ServiceNow, and strong communication skills. The role includes providing timely resolution and maintaining service quality while promoting sustainability and ethical business...

Senior Backend Developer (.NET | AI-First SaaS Platform) Compensation: Competitive, based on location and experience Location: UK or Turkey (Hybrid – Office & Remote) Keepnet is an AI-driven SaaS platform experiencing strong, sustained growth in the UK with growing global momentum, helping organisations manage human cyber risk at scale. With Agentic AI live in production, Keepnet runs...

An integrated marketing agency in the UK is seeking a Senior Account Manager to join their remote-first team. Do you have the skills to fill this role Read the complete details below, and make your application today. This role involves managing client projects, primarily for a large B2B brand and other smaller clients. Candidates should have over 5 years of agency experience and ideally some...

A global financial services company in Manchester is seeking a Director, First Line of Defense Controls Lead. The role involves establishing and managing an internal control framework, ensuring compliance with regulatory standards, and utilizing best practices in risk management. The ideal candidate has extensive experience in Risk and Compliance, a strong educational background, and exceptional...

Pay Rate: Competitive Grade: RCS N Contract Type: Permanent (Full-Time) Shift patterns: Rotational Location: Donabate Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly. We're now looking for a Warehouse First line...

Pay Rate: £34,473 plus a nights premium of 10% between 6pm-10pm + 20% between 10pm-6am Contract Type: Permanent (Full-Time) Shift patterns: 4 on, 4 off - 6pm-6am Location: Bury - Manchester Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the...

You will handle service desk tickets, support users, and contribute to projects, ensuring excellent communication and adherence to SLAs. Good understanding of networking fundamentals is beneficial.

CRG | TEC Recruitment provided pay range This range is provided by CRG | TEC Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from CRG | TEC Recruitment Job Role: 1st Line Network Support Engineer Location: Manchester (Hybrid) Salary: Up to £30,000, plus an excellent benefits...

Job Role: 1st Line Network Support Engineer Location: Manchester (Hybrid) Salary: Up to £30,000, plus an excellent benefits package The Opportunity for you If you re early in your networking career and want to join a service provider where you ll get real exposure to live networks rather than just logging tickets, this could be a good step. The business is growing and continuing to invest in...

You must have excellent communication skills as you will work on/off-site as business requires (no more than 1 overnight stay a quarter), Knowledge of Hyper V is required alongside O365, Azure AD, Windows Server, and Firewalls/Security.

You must have the right to work in the UK, this client does not provide sponsorship.

Manchester, England, United Kingdom 1st Line Support Engineer Role at boxxe For us, tech has never been about just hardware or software. It's about people. We put our customers, our partners and the environment at the heart of everything we do. Boxxe is making tech human by collaborating, simplifying, caring and delivering together. Responsibilities Adhere to the Incident, Major Incident,...

You will be a subject matter expert on our applications and focused on service delivery to provide a great client experience. This is a great opportunity for you to join a supportive, exciting, and growing business. We love to reward our people for their hard work – We offer a flexible benefits package, a comprehensive programme of learning and development, and a great work/life balance.

Be the Go-To 3rd Line Expert in a Busy, Friendly MSP Our client, a highly respected Managed Service Provider (MSP) based in the North West, is looking for a talented 3rd Line Support Engineer to join their growing service desk team. With over two decades of experience delivering exceptional IT support to a wide variety of clients, they pride themselves on solving problems quickly, communicating...

You will handle inbound faults and service requests, monitor network assets, and provide initial troubleshooting for various connectivity issues. Ideal candidates will have a customer service mindset and a basic understanding of networking. The role offers up to £30,000 and a comprehensive benefits package, including private healthcare and 27 days of annual leave.

A technology services company in Manchester is seeking a 1st Line Support Engineer to assist users with technical issues. The role requires IT industry experience, familiarity with ITSM tools, and strong communication skills. Responsibilities include managing service requests, recording incidents, and supporting IT environments. Candidates should have a proactive attitude and a willingness to...

You will own the engineering vision and execution of Keepnet’s core platform, operating across the UK, EU, US, UAE, and Canada, supported by distributed offshore and nearshore teams.

You will not be expected to do everything yourself. Success in this role will be measured by platform reliability, delivery predictability, team health, and customer impact.

You will provide clear and timely communication to service users from initiation through resolution liaising with client internal teams via the correct channels as required. Additionally you will drive process optimization through analysis reviews reporting and initiatives such as automation competence building and knowledge sharing.

A leading service provider in Manchester is seeking a 1st Line Network Support Engineer to be the first contact for customers addressing network issues. This role focuses on basic troubleshooting across LAN, WLAN, and VoIP services, with opportunities to develop technical skills in a supportive team. The position offers a competitive salary of up to £30,000, a strong benefits package, and a...

Director, First Line of Defense Controls Lead At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting‐edge AI and breakthrough technologies to collaborate with clients,...