Complaints Manager (Housing)
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Greenacre Recruitment Ltd
Letchworth Garden City
You will manage resident complaints in line with the Housing Ombudsman Complaint Handling Code, while also shaping and delivering clear, consistent communication strategies that build trust and transparency. You’ll work closely with senior leaders and frontline teams, using insight from complaints and resident feedback to drive learning, service improvement, and positive cultural change. |
View salary & More Info |
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3 minutes ago
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