Guest Services jobs in Bournemouth

Job Title: Global Guest Relations Executive Department: Guest Relations Reports to: Global Head of Guest Relations Job Summary: We're seeking a friendly and empathetic Guest Relations Executive to join our global team at Swan Hellenic. You'll be responsible for providing exceptional support and service to our HNW guests, ensuring their cruise experience exceeds expectations. Key...

You will be required to interact with guests, colleagues, and other stakeholders daily.

You will be responsible for managing guest reservations, checking guests in and out, and ensuring the smooth flow of operations at the front desk.

You should be detail-oriented to ensure that all guest information is accurate, and all bookings are processed efficiently.

A leading restaurant chain in Bournemouth is seeking a passionate General Manager to lead the team and create unforgettable guest experiences. You'll be responsible for shaping the restaurant's culture and ensuring a positive environment for both guests and staff. The ideal candidate leads with kindness, prioritizes team growth, and thrives in a busy service. This role includes perks like an...

Job Description Bar & Restaurant Manager Dorset / New Forest - Role: Bar & Restaurant Manager - Employer: Boutique hotel brand - Salary: £40,000 + generous company benefits + TRONC - Responsibilities: - Smooth daily operation of restaurant, bistro and meetings space - Coach and support team to deliver high standards - Manage budgets, KPIs and guest service levels - Career training &...

Join us as Assistant Director of Engineering at The Dorchester, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 & 2025 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and...

Business Development Manager - Electric Vehicle Charging into Hospitality Salary - £45K - £50K + Uncapped Comms + £6,500 Car Allowance + Share Options Scheme Field Based / Work from home in the UK Your New Employer This is a high-growth EV charging business with a genuinely different approach - not just in what they install, but in how they win and keep customers. They own their own software...

Job DescriptionWelcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. xbpsjkuWere searching for a confident Restaurant Manager.This is a great opportunity to join a dynamic and...

We have Temporary Concierge/Porter opportunity for a residential building based in Bournemouth, BH1. As a Concierge you will be responsible for the delivery of the highest levels of customer service to all residents, guests and external contractors at the Development and will be the first and main point of contact for all queries. Your key day-to-day duties will involve operation of the Concierge...

We are working with a global Corporate Housing firm in the search for a Client Account Manager EMEA, based anywhere in the United Kingdom. In this fast-paced, full-time role, you'll work from your home office managing serviced apartment requests and client relationships while delivering superior guest experiences. Ideal for energetic professionals with strong B2B account management skills and a...

You will split your time between both properties, working closely with the General Managers and senior leadership team to drive standards, training, and performance. Key Responsibilities: • Lead, mentor, and develop the housekeeping and laundry teams across both hotels, ensuring a unified culture of excellence.

Maintenance Assistant Dab hand with a toolbox? If so, come and join us as a Maintenance Assistant and ensure our hotels and leisure clubs are always in tip top condition and in good working order. One of the most varied roles in the hotel, you will be on hand to jump in and fix issues in guest rooms to make sure they have a faultless stay, make sure our Leisure Clubs are operating seamlessly and...

We are hiring for a Night Supervisor - This is a Fixed Term Contract for approximately 12 months. What's is in it for you: In addition to receiving a competitive salary, you will have access to an array of perks and discounts including: - 28 days holiday including Bank Holidays (calculated on a pro-rata basis) - Discounted accommodation at Marriott properties and F&B outlets worldwide -...

Waiter / Waitress At Heartwood Collection, were on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress. Were an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities. What we...

You will be responsible for the day to day management of the club's facilities and staff and monitor the Spa’s financial performance and develop a sales culture to encourage revenue and membership growth. Are you a Spa Manager looking for a position within a prestigious venue?

Overview Who we are.. Think...Beach Club meets Spa Resort. The newly refurbished Nici Hotel Bournemouth is looking for the best and brightest in the hospitality industry! Since its launch in summer 2022, THE NICI is already being recognised as one of the UK's most exciting new hotel concepts, with accolades including The Times Top 100 Places to Stay - 'Best Seaside Hotel for 2023'. Set on an...

A leading food service provider in the United Kingdom is seeking a Papa Johns Manager to join their team in Poole. The role focuses on leading a vibrant F&B team to ensure exceptional guest experiences and achieve high performance standards. Candidates should have proven management experience in the food service industry, strong leadership skills, and the ability to handle a fast-paced...

Who we are… Think...Beach Club meets Spa Resort. The newly refurbished Nici Hotel Bournemouth is looking for the best and brightest in the hospitality industry! Since its launch in summer 2022, THE NICI is already being recognised as one of the UK’s most exciting new hotel concepts, with accolades including The Times Top 100 Places to Stay - ‘Best Seaside Hotel for 2023’. Set on an enviable...

A popular ice cream vendor in Poole is seeking a Berties Ice Cream Team Member. In this full-time or part-time role, you will create memorable moments by preparing and serving delicious ice creams and sundaes to guests. The ideal candidate should have strong guest service skills, a positive attitude, and be able to work flexible shifts including weekends. Previous experience in a customer-facing...

Who we are… Since its launch in summer 2022, THE NICI is already being recognised as one of the UK’s most exciting new hotel concepts, with accolades including The Times Top 100 Places to Stay - ‘Best Seaside Hotel for 2023’. Set on an enviable spot on the South Coast, with £20m investment so far, THE NICI has transformed Bournemouth’s accommodation landscape with 92 luxury bedrooms, many with...

designate general manager | full time we're always growing, and that's why we're looking to connect with more leaders about exciting new opportunities at wagamama, food is life. we care about where it comes from, how it's made, and the people who make it happen. as general manager, you'll be the beating heart of your restaurant. your vibe sets the tone. your energy brings the buzz. your...