Guest Services jobs in Hackney

The Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups/Wedding/Events/Charter corporate teams, Loyalty Corporate teams and all Hotel and Marine Departments, proactively anticipating every...

You will own and optimise the product (think hospitality, experiences and community) whilst being responsible for wider business strategy as the company fulfils its growth plans, revenue strategies and enters into new locations.

You will need a firm grasp of the London market, particularly the fashion, luxury goods, leisure, and entertainment sectors.

You will liaise with venues, suppliers, negotiate rates and support with project logistics as well as production elements. International travel will be required with this fast paced role!

You will need to demonstrate the ability to manage smaller projects from start to finish and be ready to take on more responsibility.

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest...

Company OverviewJoin Corinthian Sports, where luxury meets sport. Step into the world of elite hospitality with the UK’s leading provider of premium experiences at events like Formula 1, Royal Ascot, Wimbledon, Six Nations, and Premier League football. From bespoke packages to our exclusive Pegasus Lounge, we create unforgettable moments across the UK and beyond.With offices in London, Glasgow,...

Account Manager – London About Music ConciergeMusic Concierge is the global authority in designing and executing music identities for best-in-class brands. We create emotionally engaging, culturally attuned atmospheres that shape guest experience and strengthen brand connection. From luxury hotels and resorts to lifestyle, retail, and wellness brands, our work sits at the intersection of art,...

Director of Sales & Events – Luxury 5* Hotel, LondonSalary: Up to £95,000 + bonus We’re working with a prestigious 5* luxury hotel in London to find a dynamic Director of Sales & Events. This is a high-profile role for a proven sales leader who can drive revenue across rooms, meetings, and events, while leading a talented team to deliver exceptional guest experiences. We are seeking a...

ABOUT USOur philosophy at The Travel Corporation (TTC) is simple, we create enriching experiencesfor travellers by combining an unbeatable mix of exceptional service and quality at greatvalue.As a global business with over 100 years of experience in the travel industry, our ethos ofbeing ‘Driven by Service’, ensures we keep our values of passion, people and purpose atthe heart of everything we do...

ABOUT US: ABBA Voyage is a concert like no other, blending cutting-edge technology, spectacular lighting, and some of the most beloved songs ever written. Since the custom-built arena opened in May 2022, the show has been astounding and delighting thousands of visitors from across the world. But as we continue to build on the success of the London show and with rapidly expanding growth plans, the...

The Experience and Innovation Manager will enhance the guest experience at Standard Chartered Bank by delivering a 5-star client experience, innovating culinary and service aspects, and managing marketing initiatives.

Role OverviewWe are looking for a commercially driven Sales Executive to support revenue growth across our restaurants and events business. The role focuses on supporting the Head of Business in generating and converting enquiries for private dining and events, while delivering an exceptional guest and client experience throughout the sales journey.This is a hands-on hospitality sales role,...

Key Responsibilities and Requirements: As an Estate Operative you will: Be someone who cares passionately about creating a positive, clean, and safe environment for residents, guests, and your team.Be a true expert in customer service, who uses this to engage, communicate and inspire others.Understand Health and Safety processes at a residential development.Have a good eye for detail, carrying...

Account Manager – London About Music ConciergeMusic Concierge is the global authority in designing and executing music identities for best-in-class brands. We create emotionally engaging, culturally attuned atmospheres that shape guest experience and strengthen brand connection. From luxury hotels and resorts to lifestyle, retail, and wellness brands, our work sits at the intersection of art,...

The Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups/Wedding/Events/Charter corporate teams, Loyalty Corporate teams and all Hotel and Marine Departments, proactively anticipating every...

You will own and optimise the product (think hospitality, experiences and community) whilst being responsible for wider business strategy as the company fulfils its growth plans, revenue strategies and enters into new locations.

You will need a firm grasp of the London market, particularly the fashion, luxury goods, leisure, and entertainment sectors.

ABOUT USOur philosophy at The Travel Corporation (TTC) is simple, we create enriching experiencesfor travellers by combining an unbeatable mix of exceptional service and quality at greatvalue.As a global business with over 100 years of experience in the travel industry, our ethos ofbeing ‘Driven by Service’, ensures we keep our values of passion, people and purpose atthe heart of everything we do...

Account Director - Motorsport Brand Activations & EventsLondon / Hybrid£60,000 - £70,000 + benefits Rare opportunity to join this leading brand activations and motorsports event / production agency as an Account Director!The company With a pedigree in delivering brand activations, brand partnerships and live events for a myriad of sporting events, this agency is a leader in the industry. Working...

Company OverviewJoin Corinthian Sports, where luxury meets sport. Step into the world of elite hospitality with the UK’s leading provider of premium experiences at events like Formula 1, Royal Ascot, Wimbledon, Six Nations, and Premier League football. From bespoke packages to our exclusive Pegasus Lounge, we create unforgettable moments across the UK and beyond.With offices in London, Glasgow,...

You will own and optimise the product (think hospitality, experiences and community) whilst being responsible for wider business strategy as the company fulfils its growth plans, revenue strategies and enters into new locations.

You will need a firm grasp of the London market, particularly the fashion, luxury goods, leisure, and entertainment sectors.

Account Manager - Brand Partnerships & MotorsportsLondon / Hybrid£35,000 - £45,000 + benefits Amazing Account Manager opportunity with a leading brand activations and motorsports event / production agency! The company With a pedigree in delivering brand activations, brand partnerships and live events for a myriad of sporting events, this agency is a leader in the industry. Working with brands on...