Guest Services Manager jobs in Ingoldmells

You will be passionate about exceptional experience and will monitor this regularly to develop action plans in your venue with a focus on continuous improvement.

You will also support in the accountability of food hygiene standards and health and safety, inline with legislation and company policies.

You will manage project works with both team and subcontractors.

You will plan and operate the rota system including on call systems, and be available for call outs if required.

You should have a good knowledge in all aspects of fault finding and installation works.

You will also oversee all team activities within the department including recruitment, performance, and team development.

You should enjoy developing people and be passionate about delivering exceptional experiences to guests by nurturing, training and coaching the team in a fun-filled environment.

You will drive standards and have the ability to lead the team to excellence, incorporating all brand standards and Butlin’s way of working.

You should be passionate about leading and developing a team and supporting people through regular 121's and coaching.

You should have experience of managing rotas based on fluctuating guest volumes, experience in working with multi-skilled team to support other areas of the business based on guest demand.

You will work closely with the wider Guest Services and Accommodation teams to resolve issues quickly, manage challenges proactively and continually improve the guest and owner experience.

You will also be accountable for key performance measures, including Guest NPS for the Caravan Village and caravan owner satisfaction scores.

Description Ready to lead from the front in one of the resort’s busiest venues? Our Buffets Restaurant is looking for a confident, hands-on Shift Manager to be the go-to leader for the team during their working day. Reporting to the Venue Manager, you’ll be the heartbeat of daily operations—making sure the right people are in the right place at the right time to meet fluctuating guest demand,...

You will support and coach the team to ensure they deliver a great experience and are also driving any key metrics. This role covers a 5-day working week over 7 days, so flexibility is very important.

You will also ensure that your team receives the necessary training and support.

Caravans Owners Event Manager Department: Caravans Employment Type: Permanent - Full Time Location: Skegness Description About the Role We're looking for a passionate manager to join us at our Skegness Resort as an Owners Events Manager for our caravan village. As an Owners Even Manager you will be responsible for the Pig & Whistle owners' bar & events venue. You'll be vital in helping our...

You will be passionate about exceptional experience and will monitor this regularly to develop action plans in your venue with a focus on continuous improvement.

You will also support in the accountability of food hygiene standards and health and safety, inline with legislation and company policies.

You will also lead your team to ensure our bars and shops are always running at the best standards possible, and that our guests are happy with the experience – driving our NPS.

You will proactively use guest feedback and data trends to enhance the guest experience, and ensure compliance with all relevant legislation, health and safety policies, and safe & secure training within your area.

You will support and coach the team to ensure they deliver a great experience and are also driving any key metrics relating to our Clean and Fault Free (CAFF) approach to our accommodation and holding team to account to ensure standards are met.

You will oversee a successful cleaning operation during your shift, ensuring strict adherence to our CAFF standards.

You will support the team members during the shift to ensure that their workload is manageable, giving support when necessary and feeding back to Resort Safety Managers the areas of improvement, reviewing guest feedback supplied to them to understand areas in which our guests would value improvement.

You will become an expert on everything needed to ensure every guest has the best time on their holiday and we will support you every step of the way.

You will need a proficient telephone manner with excellent customer service and communication skills and be confident at offering solutions to our guests.

A leading UK leisure company is seeking a Venue Manager for their Buffets department at the Skegness Resort. The successful candidate will lead a dynamic team, ensuring exceptional guest experiences during meals while maintaining high standards of hygiene and service. Candidates should have prior experience in high volume catering environments, demonstrate guest-facing skills, and exhibit strong...

A leading hospitality provider in Skegness is seeking a Caravan Accommodation Manager to ensure the smooth operation of their Caravan Village. This role involves maintaining high cleanliness standards across multiple locations, leading a team, and managing guest experiences. The ideal candidate should possess strong leadership skills, adaptability to changing needs, and a keen attention to...

You will manage project works with both team and subcontractors.

You will plan and operate the rota system including on call systems, and be available for call outs if required.

You should have a good knowledge in all aspects of fault finding and installation works.

You will also oversee all team activities within the department including recruitment, performance, and team development.

You will manage project works with both team and subcontractors.

You will plan and operate the rota system including on call systems, and be available for call outs if required.

You should have a good knowledge in all aspects of fault finding and installation works.

You will also oversee all team activities within the department including recruitment, performance, and team development.

You will manage project works with both team and subcontractors.

You will plan and operate the rota system including on call systems, and be available for call outs if required.

You should have a good knowledge in all aspects of fault finding and installation works.

You will also oversee all team activities within the department including recruitment, performance, and team development.

You will manage project works with both team and subcontractors.

You will plan and operate the rota system including on call systems, and be available for call outs if required.

You should have a good knowledge in all aspects of fault finding and installation works.

You will also oversee all team activities within the department including recruitment, performance, and team development.

You will be required to follow our Food Hygiene and Health and Safety regulation. As part of our fast-moving and high energy team, you’ll split your time between our kitchen, our service area, and the dining area. All while growing your skills when it comes to creating perfect products.