Guest Services jobs in Norfolk

A hospitality group located in Norwich is seeking an individual to manage overnight hotel operations. Key responsibilities include carrying out night audits, managing duties, and ensuring outstanding guest service. Candidates should have experience in front office roles and strong customer service skills. The position offers various perks including health club membership and discounts. Join a...

The role Our Guest Service Managers are at the forefront of creating unforgettable stays for our guests. The role reports directly to the Business Excellence Manager and is part of a team based from our attractive hotel in NR6 6JA Guest Service Managers duties include orchestrating the seamless operation of our guest services collaborating with various departments to elevate our service...

A local holiday cottage company in Brundall is seeking a Customer Service & Marina Administrator to ensure smooth operations at the marina. The candidate will manage customer interactions, handle bookings, and support the team with administration tasks. Strong communication and organisational skills are essential, along with the ability to work well under pressure. A positive attitude and...

A cultural venue in Norwich is seeking a Visitor Services Safety and Security Supervisor to ensure the safety of guests while enhancing their experience. The ideal candidate will have strong customer service skills, experience in safety and security roles, and the ability to effectively manage conflicts. Training will be provided for obtaining a valid Security Industry Authority (SIA) licence if...

A leading holiday park organization is seeking a Guest Experience Manager to join their reception team in Hunstanton. The role focuses on ensuring exceptional guest experiences by leading a motivated team, transforming feedback into improvements, and managing complaints. Ideal candidates will demonstrate strong leadership skills, empathy, and a commitment to providing outstanding service. This...

You will be that ‘warm welcome’ and ‘final farewell’ and everything in between during the guests stay at the hotel. Turning moments into memories and ensure they experience the highest level of guest experience! Is this the role for me? Previous experience within a similar role or guest facing

Job Description Competitive Salary: £31,930 + Amazing Perks! Ready to lead, inspire, and make every guest experience unforgettable? Join Mecca Bingo as an Assistant Manager and take the next step in your career. You'll work hand-in-hand with the General Manager, setting the standard, motivating your team, and creating a vibrant, welcoming atmosphere for every customer. Why You'll Love It...

A leading hospitality firm in Hethel seeks a General Assistant / Front of House Supervisor. The role emphasizes delivering exceptional customer service and maintaining high food safety standards. Candidates should be passionate about food and thrive in collaborative environments. This position offers a salary of £28,532.46 annually, along with a variety of benefits including generous holidays, a...

A leading hospitality company in Norwich seeks a General Assistant / Front of House Supervisor to deliver excellent customer service and maintain hygiene standards. The ideal candidate will have a passion for food, enjoy teamwork, and adapt to challenges. Benefits include 28 days holiday, free meals on shift, and tailored development opportunities. This entry-level position offers a chance to...

You will facilitate seamless operations and maintain high cleanliness standards while collaborating with a supportive team. Ideal candidates are passionate about food and customer service and have a solution-oriented mindset. Enjoy benefits like 28 days holiday, bespoke training, and a positive work environment.

A global fast-food brand is looking for a Team Leader in Norwich. In this role, you will support the Restaurant General Manager, leading a diverse team while ensuring customer satisfaction. The ideal candidate has experience in hospitality and is excited to drive sales and maintain service standards. This position offers comprehensive training and a variety of benefits, including a competitive...

Summary **Important notice** In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy. As an Assistant Business Services Co-ordinator, you'll be involved in lots of different tasks as you support the day-to-day running of the office. This is a busy and varied job – no two days will be the same. You’ll have an important part to...

You will support our guests and property owners across the UK, answering booking queries, sharing stay information, offering guidance and resolving any issues quickly and kindly. Your focus will be to create a smooth and positive experience for every customer.

Company: Doctorcall Contract: Self-employed • Ad-hoc • Part-time Location: Anywhere in UK Doctorcall is one of the UK’s longest-established private GP services, with over 35 years of experience delivering high-quality medical care. Based in London, we pioneered the UK's first visiting doctor service and now provide thousands of private GP visits each year. We support a diverse range of...

You will be directed to our website to complete your application for this position. Equality, Diversity and InclusionWe value respect, integrity, trust and responsibility.

You will also be comfortable using a range of technology, including MS Office.

Visitor Services Safety and Security Supervisor Contract Type Permanent, part‐time 20‐hour contracts, shift basis, 3 or 4 days a week, including evenings and weekends. We are open to applicants seeking more than 20 hours per week. About The Role As a key member of our front‐of‐house team, Safety & Security Supervisors will play an important role in both the safety and security of our buildings...

Manor Park, Manor Park, Hunstanton, Norfolk, United Kingdom Job Description Posted Wednesday 7 January 2026 at 01:00 Your career, your way. Join our fantastic reception team as Guest Experience Manager. Are you a natural leader and empathetic people person looking for a career with a little more fun? Join our reception team where guest experience comes first and creating amazing memories is...

A leading holiday park organization in Hunstanton seeks an Owner and Guest Experience Advisor to ensure an unforgettable experience for guests and owners. In this role, you will greet guests, provide information on local attractions, and handle inquiries promptly. With a focus on customer service, no experience is required, and training will be provided. Enjoy unique employee benefits including...

You will lead and inspire your team to deliver stunning guest experiences alongside quality food. Ideal candidates have 1 year of customer service experience, a background in fast-paced kitchen environments, and previous leadership roles. The company offers attractive perks such as holiday discounts and opportunities for career development.