Guest Services jobs in Sutton

You will be expected to maintain and grow the relationship between the hotel and our VIPs and regular guests and support the guests in resolving any issues that may arise. As a Guest Relations Manager, you will receive: - Salary: competitive plus great benefits - Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)

You will champion a commercial mindset while setting the tone for how we host, communicate and build lasting guest relationships. You are the operational heartbeat of our bookings strategy and the human face of our hospitality.

You will set clear KPIs, monitor performance, and coach teams to deliver results without ever losing warmth, personality or brand integrity.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its...

You will lead a multidisciplinary team across sales, marketing, content and operations, ensuring every element of the event aligns with our values, brand standards and business objectives.

You will not simply deliver an event;

You will build something that grows year after year, creating experiences that inspire leaders, shift perspectives and spark lasting change.

F&B Manager – Relocation to Antigua Luxury Beach Club, Restaurant & Bar Location: Antigua, Caribbean Salary: £48,000 per annum (Inclusive of Accommodation & Travel Allowance) Contract: Full-time Imagine leading a luxury beach club in Antigua, where barefoot elegance meets high energy dining, sunset cocktails, and unforgettable guest experiences. We’re looking for a confident, charismatic...

Are you a hands-on and passionate Food & Beverage professional ready to lead and inspire a dynamic team? The Marylebone Hotel, a luxury and contemporary destination in the heart of London, is seeking an experienced Food & Beverage Operations Manager to oversee our 108 Brasserie, Cocktail Bar, and Meetings & Events operations. About the Role: As the F&B Operations Manager, you will play a key...

You will recommend and sell wines to customers both to complement their tastes and to pair with their menu choices. The successful Assistant Head Sommelier will have: An engaging and personable nature; A passion for hospitality and delivering an exceptional guest experience;

Job Title: Operations Supervisor Reporting to: Senior Operations and Office Manager Contract: Permanent Location: Evan Evans Head Office – 258 Vauxhall Bridge Road, London, SW1V 1BS Evan Evans is the most established and best reviewed sightseeing operator in London and has been accompanying visitors on city tours and out of town excursions since 1933. Our mission is to provide high quality,...

You will support the team in presenting and explaining the dishes.

You will have the opportunity to develop your career in an ambitious and award-winning restaurant group. - Up to £2,000 Employee Referral Scheme available to all. - Paid development courses – WSET, Watershed and more.

Located in the vibrant heart of the city, Eataly London is dedicated to offering the finest Italian cuisine and products. We are on the lookout for an experienced Executive Chef to oversee and elevate the operations of our back-of-house team. Our Bishopsgate store is home to two restaurants (Pasta&Pizza and Terra by Carlo Cracco), a production kitchen, a fresh pasta, Pizza Pala and a quick...

Account Manager – London About Music Concierge Music Concierge is the global authority in designing and executing music identities for best-in-class brands. We create emotionally engaging, culturally attuned atmospheres that shape guest experience and strengthen brand connection. From luxury hotels and resorts to lifestyle, retail, and wellness brands, our work sits at the intersection of art,...

Job title: Client & Team Experience Manager Location: Sloane Street Salary: up to £60,000 basic + up to £7,000 bonus An exceptional opportunity for an experienced Client & Team Experience Manager to join a prestigious luxury brand on Sloane Street. The role focuses on delivering an outstanding client journey and cultivating a positive, inspiring work environment for in-store teams. Key...

We are seeking an experienced Hotel Opening Project Manager with deep operational expertise and a track record of developing and delivering client briefs, to lead and coordinate the successful opening of new hotels. This role is the critical link between hotel operations, design, and construction teams to ensure the property is built and delivered in line with the client brief, and launched to...

You will be passionate about developing talent and creating an outstanding and inclusive learning and training experience, with a proven track record of successfully delivering learning into a quality, multi-site guest centric service business.

You will be exceptionally well informed on their specialism and be up to date with the latest developments in talent development and training methods.

You will have experience as a Maintenance or Property Manager ideally in a new opening hotel environment - Qualified to NVQ Level 3 Electrical Installation (2365) and 18th Edition Testing & Inspection - Strong technical expertise across electrical, plumbing, mechanical and building systems

You must have a passion for providing a service that is personal to each of our guests and the ability to interact confidently with them to ensure a fantastic experience at One Sloane. Your key responsibilities will include: - Ensuring the restaurant is always immaculately presented

Who are UNTIL? We’re on a mission to make health and wellness fairer and better for everyone by putting power and choice back into the hands of the people that make the difference, health and wellness practitioners. We do that by giving them flexible access to our network of state-of-the-art facilities and powerful support services, with no long-term tie-ins or additional overheads. UNTIL isn’t...

We are looking for a talented and passionate full-time Human Resources and Recruitment Officer to join our Human Resources team at the award-winning 5-Star Deluxe Connaught Hotel. To arrive at The Connaught is to belong. Discover a hotel of warm hospitality and effortless style, a beacon of Mayfair Village for over two-hundred years; home to a community united by the allure of the exceptional....

You will have experience supporting concept development and translating ideas into clear, spatially resolved models and visuals that communicate design intent.

You will report to the Project Leader and work closely with the Senior Designer. Key Responsibilities

You will be able to demonstrate

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its...