Guest Services jobs in Wales

A premium hospitality brand in Penarth is seeking an experienced Deputy Manager to assist in daily operations and train team members. The candidate should have management experience and a passion for customer service. This role involves ensuring exceptional service and guest satisfaction. The company offers significant career progression opportunities, supportive work environment, and employee...

You will have the opportunity to join a developing employer who has the passion and drive to deliver first class service and a quality employee experience. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As our Nights Guest Services Manager you'll deliver this through managing all aspects of the day to day operations of the hotel.

- Join the ‘Greatest Story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as a Guest Services Associate based at our Ty-Milford Hotel - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - •A calm, efficient, and professional demeanour, ensuring guests feel valued from arrival to departure •A passion for delivering outstanding guest...

A leading catering service provider in the United Kingdom is looking for an experienced Retail Manager to oversee catering and service operations for Defence. This full-time role involves supervising teams, managing inventories and budgets, and maintaining exceptional customer service standards. Ideal candidates will have a minimum of two years management experience and a passion for food...

A leading holiday resort operator in North Wales is seeking a Food and Beverage Supervisor to manage bar and restaurant areas. This seasonal, part-time role requires flexibility and previous experience in hospitality is preferred. Responsibilities include ensuring cleanliness, managing the food and beverage team, and assisting in stock ordering. Attractive perks include competitive pay,...

A family of Premium Pubs & Restaurants is seeking a Duty Manager in Penarth to assist the General Manager in the daily operations. This role focuses on training and inspiring the team to provide excellent food and service while ensuring guests have a memorable experience. The ideal candidate will bring management experience and strong leadership skills. The position offers a variety of employee...

A leading hospitality company in Penarth seeks a skilled manager to oversee restaurant operations. Responsibilities include greeting guests, managing crew members, supervising service delivery, and maintaining hygiene standards. The ideal candidate should possess a customer service-oriented mindset, be bilingual in Mandarin and English, and have at least two years of relevant experience. This...

A holiday resort company in Pwllheli is seeking a Security Team Member to maintain a safe environment for guests and staff. The ideal candidate will hold a valid SIA Door Supervisor license, have strong communication and observational skills, and be flexible with shift work including nights and weekends. Responsibilities encompass monitoring the park, managing access, and responding to security...

A leading hospitality company in Cardiff is seeking candidates who are passionate about food and customer service. The role involves serving guests, ensuring their needs are met, and maintaining high hygiene standards. Prior experience in food service is beneficial, along with a collaborative spirit and adaptability. This position offers the chance to grow within an inclusive and supportive...

A family-run company in the UK is seeking a Security and Customer Support Specialist to enhance guest safety and satisfaction at their holiday park. The role demands proactive engagement with visitors, ensuring compliance with park policies while managing security operations. Candidates should have a valid SIA license and strong communication skills, backed by previous security experience. This...

You will carry out ramp services as required for the operation, offering assistance to crews and liaising with ground handling services where necessary, as directed by the guest and the Manager.

A guest services organization in Pwllheli is seeking a Security Team Member to maintain a safe and secure environment. The ideal candidate will hold a valid SIA Door Supervisor license, possess strong communication skills, and have a commitment to excellent service. Responsibilities include monitoring the holiday park, managing access, and responding to security incidents. This role involves...

You will oversee all front office operations and lead a dedicated team. The ideal candidate has proven experience in hospitality, strong leadership skills, and a customer-focused mindset. If you're looking to advance your career in a dynamic environment while delivering outstanding service, this opportunity is for you.

A premium hospitality brand in Penarth is seeking an experienced Deputy Manager to assist the General Manager in daily operations. This role involves inspiring and training team members to deliver exceptional service while ensuring guest satisfaction. Candidates should have management experience and a passion for customer service. The company offers significant career progression opportunities,...

A restaurant management company in Penarth is seeking an individual for front desk operations to ensure excellent customer service. Responsibilities include managing client bookings, assisting guests with queries, and ensuring compliance with hygiene and safety standards. Ideal candidates are expected to possess strong communication skills and the ability to maintain clear records. The role...

An international hotel group is seeking an experienced Night Guest Service Manager for their Holiday Inn Express in Cardiff Airport. This role involves overseeing daily operations, ensuring a welcoming environment, and providing stellar customer service. Candidates should have experience in hotel management or front desk roles, alongside excellent communication and organizational skills. A basic...

A leading aviation services company in Cardiff is seeking a Zero Hours Guest Operations Specialist. In this role, you will assist in day-to-day operations, ensuring exceptional service for passengers and crew, managing compliance with airport regulations, and overseeing supplies in VIP lounges. Applicants should possess strong interpersonal skills, be IT literate, and hold a valid driving...

Job Title: Guest Services Supervisor – Be the Face of ExceptionalHospitality Location: St Brides Spa Hotel, Saundersfoot Department: Front of House Department Contract Type: Full-Time | 40 hours per week | 5 days out of 7 Rate of Pay: £ per hour + amazing perks Job ID: REQ5998 Ready to LeadWhere Luxury Meets the Sea? Join us at the stunning St Brides Spa Hotel, perched above thepicturesque...

JOB TITLE – Guest Services Associate - Nights - The Parkgate Hotel DEPARTMENT – Front Office – The Parkgate Hotel RATE OF PAY - £ per hour plus amazing benefits! CONTRACT TYPE – Part Time HOURS OF WORK – 30 hours per week SHIFT DETAILS – 3 nights out of 7 JOB ID: REQ6023 WHAT YOU'LL BRING Your calm, professional, and friendly nature will shine through every interaction. You’ll be a master...

A prestigious hotel and leisure resort in Wales is seeking a Fitness Consultant to deliver exceptional service and design personalized training programs for guests. The ideal candidate will be Level 2 Gym Instructor qualified with a passion for fitness and wellbeing, and strong communication skills. Join a positive team where your contributions are valued and you can grow your career. Enjoy a...