Guest Services jobs in Wales

Job Title: Guest Services Supervisor – Be the Face of ExceptionalHospitality Location: St Brides Spa Hotel, Saundersfoot Department: Front of House Department Contract Type: Full-Time | 40 hours per week | 5 days out of 7 Rate of Pay: £ per hour + amazing perks Job ID: REQ5998 Ready to LeadWhere Luxury Meets the Sea? Join us at the stunning St Brides Spa Hotel, perched above thepicturesque...

A family of Premium Pubs & Restaurants is seeking a Duty Manager in Penarth to assist the General Manager in the daily operations. This role focuses on training and inspiring the team to provide excellent food and service while ensuring guests have a memorable experience. The ideal candidate will bring management experience and strong leadership skills. The position offers a variety of employee...

A restaurant management company in Penarth is seeking an individual for front desk operations to ensure excellent customer service. Responsibilities include managing client bookings, assisting guests with queries, and ensuring compliance with hygiene and safety standards. Ideal candidates are expected to possess strong communication skills and the ability to maintain clear records. The role...

A vibrant hospitality company in Cardiff is seeking a Team Leader to support and motivate an energetic team. The ideal candidate will deliver outstanding service and ensure smooth operations during busy shifts. This full-time position offers a fun, supportive environment along with numerous benefits, including discounts, wellness programs, and financial support. Join our team to help create...

A popular fast-food chain is seeking a Team Leader to support the Restaurant General Manager in managing daily operations. This role emphasizes leadership, guest-focused service, and team development. The ideal candidate should have experience in hospitality, be passionate about food service, and possess strong communication skills. Joining KFC means enjoying comprehensive training, competitive...

A leading lifestyle hospitality group in the United Kingdom is seeking a Guest Relations Executive. This role requires a candidate with 1-2 years of experience in hospitality, ideally in a luxury hotel setting. The successful applicant will provide exceptional service to guests, ensuring memorable experiences from arrival to departure. Key responsibilities include managing front desk operations,...

You will support daily operations by delivering exceptional guest experiences, handling invoicing queries, and maintaining cleanliness in VIP areas. The ideal candidate possesses strong interpersonal skills, IT literacy, and the ability to work under pressure. This role operates on a zero hours contract, providing flexible work opportunities within a prestigious aviation setting.

You will oversee all front office operations and lead a dedicated team. The ideal candidate has proven experience in hospitality, strong leadership skills, and a customer-focused mindset. If you're looking to advance your career in a dynamic environment while delivering outstanding service, this opportunity is for you.

A leading pizza franchise in Cardiff seeks a General Manager to oversee daily store operations and ensure a rewarding guest experience. Responsibilities include team supervision, maintaining food safety compliance, and achieving sales goals. The ideal candidate will have at least one year of restaurant management experience, a high school diploma, and a valid driver's license. This role requires...

A family-run company in the UK is seeking a Security and Customer Support Specialist to enhance guest safety and satisfaction at their holiday park. The role demands proactive engagement with visitors, ensuring compliance with park policies while managing security operations. Candidates should have a valid SIA license and strong communication skills, backed by previous security experience. This...

You will carry out ramp services as required for the operation, offering assistance to crews and liaising with ground handling services where necessary, as directed by the guest and the Manager.

A guest services organization in Pwllheli is seeking a Security Team Member to maintain a safe and secure environment. The ideal candidate will hold a valid SIA Door Supervisor license, possess strong communication skills, and have a commitment to excellent service. Responsibilities include monitoring the holiday park, managing access, and responding to security incidents. This role involves...

A leading hotel chain in Cardiff is seeking a Night Team Member to ensure guests' comfort and safety during their stay. This entry-level full-time position involves managing guest inquiries, maintaining accurate registration, and providing exceptional customer service throughout the night. The ideal candidate should have strong communication skills and a flexible schedule to work nights,...

A prestigious hotel chain in Cardiff, United Kingdom is seeking a Front Office Manager to oversee guest services and front office operations. The successful candidate will lead the team to ensure exceptional customer experiences, develop strategies for guest satisfaction, and effectively manage performance. Required qualifications include proven hospitality management experience, strong...

You will be stationed in the lobby awaiting guest arrival and facilitating all arrangements from the moment guests step in, to the time they are settled in their rooms. Day to Day Responsibilities

A leading hospitality company in Penarth seeks a skilled manager to oversee restaurant operations. Responsibilities include greeting guests, managing crew members, supervising service delivery, and maintaining hygiene standards. The ideal candidate should possess a customer service-oriented mindset, be bilingual in Mandarin and English, and have at least two years of relevant experience. This...

A leading aviation services company in Cardiff is seeking a Zero Hours Guest Operations Specialist. In this role, you will assist in day-to-day operations, ensuring exceptional service for passengers and crew, managing compliance with airport regulations, and overseeing supplies in VIP lounges. Applicants should possess strong interpersonal skills, be IT literate, and hold a valid driving...

You will carry out ramp services as required for the operation, offering assistance to crews and liaising with ground handling services where necessary, as directed by the guest and the Manager.

JOB TITLE – Guest Services Associate - Nights - The Parkgate Hotel DEPARTMENT – Front Office – The Parkgate Hotel RATE OF PAY - £ per hour plus amazing benefits! CONTRACT TYPE – Part Time HOURS OF WORK – 30 hours per week SHIFT DETAILS – 3 nights out of 7 JOB ID: REQ6023 WHAT YOU'LL BRING Your calm, professional, and friendly nature will shine through every interaction. You’ll be a master...

- Join the ‘Greatest Story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as a Guest Services Associate based at our Ty-Milford Hotel - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - •A calm, efficient, and professional demeanour, ensuring guests feel valued from arrival to departure •A passion for delivering outstanding guest...