head customer insight jobs in Trafford

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Head of Customer Insight & Activation

Forward Role
Manchester M2

This is a rare opportunity for a strategic, data-driven leader to take ownership of customer insight and activation within a business undergoing an exciting transformation.Head of Customer Insight & ActivationSalary: £100,000–£110,000 + benefits All potential candidates should read through the following details of this job with care before making an application.Remote Working, with monthly visit...

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6 hours ago
Hybrid

Head of Insights, Analytics & Market Research

TalkTalk
Manchester

Head of Insights, Analytics & Market Research This range is provided by TalkTalk. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. About TalkTalk TalkTalk's vision is to be the most recommended Wi‐Fi provider in the UK by 2028 with a growing, profitable base. Success requires that we simplify what we do, who we do it with, and reduce the...

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2 days ago
Hybrid

Head of Creative Strategy

Prospa
Trafford Park

Job Description ** Position available at our London OR Manchester office. ** Salary: £60,000+ At Prospa, we’ve spent the last five years developing a high-performing team of e-commerce experts. With 40+ DTC brands in our client base, our mission is to drive growth and profitability for 7 and 8-figure e-commerce brands through creative, profit-focused marketing. Why Prospa? We’ve built three...

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3 hours ago
Hybrid

Head of Sales (FMCG)

Halecroft Recruitment
Trafford

Head of Sales – FMCG / Consumer Goods Location: Manchester (Trafford Park) & Blackburn | Hybrid – 4 days on-site, 1 flexible Salary: Competitive, dependent on experience | Excellent Benefits Are you a dynamic, hands‐on sales leader with a proven track record in FMCG or fast‐moving consumer goods? A thriving, multi‐site organisation is seeking a Head of Sales to lead and develop their Account...

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2 days ago

Head of Quality Assurance (QA) - London - Remote

ANSI Solutions
Trafford WA14

Join a leading Asset Management Data Solutions provider as Head of QA, where you'll architect and lead our quality strategy in a fully remote capacity. In this pivotal role, you'll build and mentor a distributed QA team while driving excellence across our data platform and solutions that power critical investment decisions for asset managers worldwide. As Head of QA, you'll be the guardian of...

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a day ago

Head of Customer Success (EMEA)

Cadmus
Manchester

You will – both directly and as Head of a talent-rich team – guide partner universities through onboarding, coordinate cross‐functional teams, deliver high‐quality educator support, and help Cadmus become embedded across institutional ecosystems. Key Responsibilities - Driving University Transformation

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2 days ago

Head of Custom Delegate Acquisition

Rela8 Group
Manchester

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

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2 days ago
Hybrid

Head of AI-Driven Customer Response (Digital Transformation)

OnBuy
Manchester

A leading online marketplace is seeking a Head of Customer Response to enhance customer support through digital transformation and drive operational excellence. This role involves leading multi-disciplinary teams, ensuring compliance, and championing customer engagement. A successful candidate will have proven leadership in scaling customer operations, experience with support technologies, and...

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2 days ago
Hybrid

Marketing Analytics & Customer Insights Analyst (Hybrid UK)

Harnham Search and Selection
Manchester

A fast-growing UK marcomms group is seeking a Marketing & Customer Analyst in Manchester. The role involves analyzing marketing campaigns and customer behaviors, conducting detailed analytics using tools like Power BI and Adobe Analytics. Successful candidates will have a marketing analytics background, strong Excel skills, and the ability to communicate insights effectively. This full-time...

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50 minutes ago
Hybrid

Hybrid Category Manager — Customer-Driven Growth & Insights

Chartered Institute of Procurement and Supply (CIPS)
Manchester

You will collaborate with teams, influence decisions, and contribute to the performance of the Food business. The position offers a salary between £41,000 - £48,000, along with an annual bonus and extensive benefits, including 28 days holiday and a pension scheme.

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56 minutes ago
Hybrid

Customer Quality Manager - EMEA

Manchester

Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager will oversee a team...

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6 hours ago

Business Development Business Partner

Bright Futures Care Limited
Warburton

The Vacancy At Bright Futures, we believe every young person and adult deserves the opportunity to thrive within a supportive, person-centred environment. As a leading provider of high-quality residential care and education across the North West, we specialise in supporting individuals with Autism and Learning Disabilitiesempowering them to live meaningful, fulfilling lives. We are growing, and...

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a day ago
Hybrid

Customer Quality Manager - EMEA

threesixty selection
Manchester

Job Description Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager...

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3 hours ago

Customer Experience Lead — Complaint Resolution & Insights

Ascent Performance Group Ltd
Manchester

A leading provider of legal and financial services in Manchester is seeking a Customer Experience Officer to effectively handle customer complaints and ensure service excellence. The ideal candidate will have excellent communication skills, a strong team orientation, and a commitment to high customer service standards. The role offers a supportive work environment with opportunities for...

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an hour ago

Marketing Insights & Customer Analytics Analyst

Harnham Search and Selection
Manchester

A global marketing agency is looking for a Marketing & Customer Analyst to join their analytics function in Manchester. In this hands-on role, you will conduct marketing performance and customer analytics to drive insight-led decision making. Responsibilities include analysing paid media performance, building dashboards with Power BI, and evaluating customer behaviour trends. The ideal candidate...

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50 minutes ago
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Hybrid

Director of Insights, Analytics & Market Research

TalkTalk
Manchester

You will manage data teams and collaborate across departments to deliver strategic insights. The ideal candidate has strong stakeholder management skills and a background in data analysis. This role offers flexible hybrid working, generous vacation, and a competitive compensation package.

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2 days ago
Hybrid

Head of AI-Driven Customer Response — Hybrid + Equity

OnBuy
Manchester

A leading online marketplace is seeking a Head of Customer Response to enhance customer support through digital transformation. This role involves leading multi-disciplinary teams and ensuring compliance, driving operational excellence, and championing customer engagement. A successful candidate will have proven leadership in scaling customer operations, experience with support technologies, and...

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2 days ago
Hybrid

EMEA Head of Customer Success - EdTech & Higher Ed

Cadmus
Manchester

A global EdTech company in Manchester is seeking a Head of Customer Success (EMEA) to lead the implementation of their platform across UK universities. This role combines educational leadership with project management to improve teaching and learning through strategic partnerships and tailored training programs. The ideal candidate will have experience in higher education or EdTech, a strong...

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2 days ago
Hybrid

EMEA Head of Customer Success | Higher Ed Tech

Cadmus
Manchester

A global EdTech company in Manchester is seeking a Head of Customer Success (EMEA) who will lead the implementation of their platform in UK universities. The ideal candidate will possess experience in higher education and customer success, capable of forging strong partnerships and delivering impactful training programs. This role is hybrid with two days a week in the London office, and provides...

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2 days ago

Head of Customer Response & Digital Transformation

OnBuy
Manchester

A growing online marketplace in Manchester is seeking a Head of Customer Response to lead a world-class support function. The role focuses on delivering fast and empathetic outcomes while driving operational efficiency through technology. Applicants should have proven leadership experience in scaling customer operations, preferably within eCommerce or marketplace environments. The position offers...

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2 days ago
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