help desk advisor jobs

You will play a key role in commercial growth by overseeing projects from initiation through to completion, maintaining project plans, and monitoring budgets, progress and timelines to ensure successful completion.

Location: Dummer, Basingstoke Salary: £28,000 We are looking for a IT Help Desk Coordinator to triage and support all customers reporting issues, and to assist in ensuring the efficient working of the inhouse Service Assurance team, while delivering exceptional customer service to our clients. Responsibilities - Ensure all faults are dealt with efficiently. - Maximiseefficiency. - Monitor...

You will be providing 1st line support to clients with application related queries and issues. The Software Support Advisor communicates with clients, helping them use Payroll systems. They help improve the product by raising bugs and new functionality requirements, as well as user acceptance testing new releases.

You will be responsible for managing the full lifecycle of facilities management service requests, focusing on accuracy, speed, and client satisfaction. Frontline Service: Professionally handle planned and reactive FM service requests via phone and email, logging all issues accurately and ensuring appropriate escalation based on priority (e.g., P1 to P4 fixes).

The Job: Were delighted to be assisting our client with their need for a 2nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. The role will consist mainly of traditional desktop support, remotely supported, with telephone contact. A broad skill set is required for the service desk, everything from AD...

You will be providing a high level of technical support to users within the office whilst working on a combination of both day-to-day support tasks and project work. CVs are being reviewed, so please apply now for immediate consideration

The IT Help Desk Technician will provide first-line technical support and troubleshooting for all hardware, software, and network-related issues within the warehouse and office environments. This role is essential in maintaining smooth IT operations across the logistics network and requires close collaboration with the warehouse and operations teams to ensure minimal disruption to daily...

Company Bio As a highly regarded full service law firm, our objective is to deliver clear legal solutions which precisely match the needs of you and your business. Our ability to unravel complex problems with strong emphasis on communication is fundamental to our service. You are here: OUR AIM IS TO MAKE OUR SERVICES AVAILABLE TO THE WIDEST RANGE OF CLIENTS, SATISFYING OUR COMPANY ETHOS, HELPING...

Position Description The Help Desk is the central point of contact between users and IT and has a broad range of responsibilities, including delivering high quality hardware and software support, identifying and lowering IT costs, supporting process and technology changes, and ensuring user satisfaction. Responsibilities also include identifying business opportunities, receiving and tracking...

Role- Help Desk CoordinatorLocation- In office in Chilton (no hybrid)Salary- up to £29,000Working hours- Monday to Friday 8am-5pmGeneral * Receiving inbound calls and emails and making frequent outbound calls and emails. * Scheduling engineers to attend call outs and regularly updating them with their required jobs * Generation and closure of scheduled work orders * Overseeing job completion in...

Help Desk AdministratorSalary: £25,000Hours: Monday–Friday, 09:00–17:00 (flexibility required)Location: Office-based — Epping, Essex, CM16About the RoleStreamline Recruitment is currently recruiting on behalf of our client based in Epping for a Help Desk Administrator. This role will be the first point of contact for clients and internal teams, managing calls and emails regarding waste-management...

You will provide first level support, covering a large number of applications and systems, user administration and escalation of issues within the team. Previous experience working in a customer service environment is essential. Previous experience working in a technical or troubleshooting environment would be preferred but is not essential as full training will be provided.

You will be the first point of contact for customers using their platform, providing high-quality support and ensuring a smooth service experience. This role is ideal for someone looking to develop their technical career in a dynamic, fintech-oriented setting. Working Hours: Evening shift, 4:00 PM 12:00 AM, Monday to Friday, supporting clients across multiple time zones.

Interviewing Now!Senior Help Desk Administrator role in Milton Keynes About Our Client The employer is a medium-sized organisation operating in the Technology industry. They are known for their focus on innovation and delivering robust solutions to clients in a competitive market. Job Description Manage and organise administrative tasks to support the team effectively.Coordinate schedules,...

You will provide structure to the team, managing resources and tasks along with line management.

You will work with the partner Systems post to streamline processes, automation and enquiry management.

You will be customer service focused and have experience of leading teams.

You will be confident with technology, and using it to collect, understand and share data.

You will be joining a collaborative environment where traders, researchers, and engineers work closely to solve complex problems in real time.

You will help ensure trading systems operate smoothly while contributing tools, automation, and process improvements that support quantitative strategies.

You will provide high-quality customer service and initial technical support to end users, helping to resolve issues quickly where possible and escalating more complex issues to the appropriate team. Youll be:Act as the first point of contact for IT queries via phone, email, Service Desk portal and occasional walk-ins.

You will be a subject matter expert on our applications and focused on service delivery to provide a great client experience. This is a great opportunity for you to join a supportive, exciting, and growing business. We love to reward our people for their hard work – We offer a flexible benefits package, a comprehensive programme of learning and development, and a great work/life balance.

Job Description The Job: Were delighted to be assisting our client with their need for a 2nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. The role will consist mainly of traditional desktop support, remotely supported, with telephone contact. A broad skill set is required for the service desk,...

Job Description The Job: Were delighted to be assisting our client with their need for a 2nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. The role will consist mainly of traditional desktop support, remotely supported, with telephone contact. A broad skill set is required for the service desk,...