Help Desk Manager jobs in Braunstone

Service Desk Technician Initial 2‑month contract (likely to extend) £25-£28 per hour (Umbrella) On‑site - Leicester REED Technology are working with a client who require an experienced Service Desk / First‑Line Support professional is to support a large public‑sector organisation's ICT Operations team. Key Responsibilities: Logging and managing incidents and requests via the Service...

At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core...

Description At Weetabix, we believe that diverse teams drive better ideas, stronger decisions, and a more inclusive workplace for everyone . We’re committed to building an organisation where people from all walks of life feel they belong—where different voices, experiences, and backgrounds are valued and respected. Closing date: 2nd February 2026 Interview process: Two Stage Interview...

You will manage the front desk, handle enquiries, and support day-to-day administrative tasks.

Job Description Purpose of the role The Senior Service Desk Analyst role plays an integral role between the performance and productivity of Analysts, whilst supporting the management and leadership of the team as a whole. Demonstrating experience of how the team operate, in order to leverage opportunities to enhance knowledge and skills whilst striving to maintain commitments to consistency,...

In-depth knowledge and understanding of MS Office 365 including Teams, OneDrive, Outlook, and other relatedSAP production systems and user maintenancePrinters and printing troubleshooting experienceWindows 10/11 application supportExcellent troubleshooting and customer service skillsExcellent written and verbal communication skillsExperience of providing IT support using remote desktopExperience...

Job Description Join Our Team! Are you passionate about delivering exceptional IT support and creating a first-class customer experience? We are excited to welcome a Service Desk Analyst to our dynamic team! In this vital role, you will serve as the first point of contact for customers, partners, and suppliers, providing you with an exciting opportunity to develop your technical skills, thrive...

You will have a strong customer-focused approach and be experienced in working in a support helpdesk environment with an ability to work calmly and efficiently.

You will work proactively both independently and as part of a team delivering high quality outputs and driving operational and customer service excellence.

You will operate as a senior broker in your own right, building and billing your own desk, while also acting as a point of guidance and structure for the wider team. Where the team is performing well and consistently hitting KPIs, the focus remains firmly on commercial growth and new business.

Our client is a fast-growing global technology leader within the connected TV and digital media industry. Their innovative platform powers millions of smart devices worldwide, providing seamless, premium entertainment experiences to consumers. With strong momentum across APAC and Europe, they are expanding their presence in the UK and France and now seek an ambitious Sales Manager to help drive...

Job Description Group Automation Project Manager – Food Manufacturing If you've got an automation background within the food industry and have managed multi-site projects, this is one not to be missed! A leading UK food manufacturing group is looking for a Group Automation Project Manager to take ownership of complex automation initiatives across multiple sites. This is a senior, hands-on...

Helpdesk Customer AdministratorBraunstone, Leicestershire£26,000 * Are you an organised and proactive individual with excellent customer service skills? * Do you thrive in a busy help-desk environment, handling inbound calls, managing queries, and supporting the smooth running of day-to-day operations? * Would you like to join a professional and friendly team within the facilities management...

Payroll Assistant Salary: £28,000 – £32,000 per annum Location: Leicester – Hybrid (majority work from home) Contract: Temp to Perm Full-time Why this role is right for you I am working on a rare opportunity that offers genuine, flexibility with extremely generous hybrid working arrangements travelling to the office once a week and the potential to discuss making office attendance less...

Job Description What’s on offer? Location: BirstallSalary: £23,000 - £25,000Contract Type: Permanent, Full TimeWorking Style: HybridWorking Pattern: 8.5-hour shifts scheduled between 7am and 7pm, Monday through Friday Are you passionate about providing exceptional IT support and delivering a first-class customer experience? We are looking for a Service Desk Analyst to join our dynamic team,...

Description At Weetabix, we believe that diverse teams drive better ideas, stronger decisions, and a more inclusive workplace for everyone . We’re committed to building an organisation where people from all walks of life feel they belong—where different voices, experiences, and backgrounds are valued and respected. Closing date: 25th January Interview process: Initial Teams interview followed...

Customer Service AdministratorBraunstone, Leicestershire£26,000 * Are you an organised and proactive individual with excellent customer service skills? * Do you thrive in a busy environment, handling inbound calls, managing queries, and supporting the smooth running of day-to-day operations? * Would you like to join a professional and friendly team within the facilities management sector?The...

You will be working with people of diverse talents and backgrounds. As we are committed to growing our people, we will provide you with opportunities that broaden your knowledge and strengthen your professional & technical skills.

Job Description Job Title : Service Desk Specialist Location : Birstall Salary : £27,000 - £29,000 Working Style : Hybrid Working Pattern : 7.5-hour shifts scheduled between 7amand 7pm, Monday through Friday Purpose of the Role As a Service Desk Specialist at Wavenet, you'll play a key role in elevating the technical capability of our Service Desk teams. Your focus will be on handling...

Facilities AdministratorBraunstone, Leicestershire£28,000 * Are you an organised and proactive individual with excellent customer service skills? * Do you thrive in a busy help-desk environment, handling inbound calls, managing queries, and supporting the smooth running of day-to-day operations? * Would you like to join a professional and friendly team within the facilities management sector?The...

A leading technology provider seeks a Service Desk Specialist in Birstall to manage technical support and enhance customer experience. The ideal candidate will have service desk experience, strong communication skills, and a focus on continuous improvement. Responsibilities include handling incidents, mentoring team members, and driving service initiatives. The role offers a hybrid working model,...