Help Desk Manager jobs in Sandwell

You will be based within our newly built, high specification open plan head office in Dudley

Job Description Key Responsibilities • To act as the lead professional for children and their families in need of help and support. • Work with families, taking a whole family approach to practice, to undertake needs-led assessments and create multi-agency support plans, leading the delivery of this. • Lead on the delivery of multi-agency plans including providing evidence-based support to...

You will need to have previous experience in some of the following - working with hard to reach families, experience in life journey work, parenting support work, direct work with children, transporting Looked After Children. This is an agency post and Pertemps can offer you:-

A reputable employment advisory organization is seeking an Employment Adviser in the West of England. This role involves coaching participants to overcome barriers to employment, managing caseloads, and developing tailored action plans. The ideal candidate should have a solid understanding of the local labour market and experience in target-driven environments. The position offers a competitive...

A property management company located in Birmingham is offering an excellent opportunity for an FM Help Desk Operative to join their Facilities Management team. The successful candidate will be responsible for logging and tracking maintenance requests, providing exceptional customer service, and coordinating both planned and reactive maintenance tasks. Ideal applicants will possess strong IT...

You will build relationships to provide outstanding service and ensure the customer receives an excellent, efficient service at all times. Responsibilities include adherence to all internal Quality Management Systems & Health & Safety policies

You will handle claims / projects up to £1m in value for domestic and commercial / industrial properties.

You will be expected to assess the damage and determine causation / policy liability.

You will write / submit full reports, outlining your findings and commenting on the nature and extent of damage.

You will be based locally to Oldbury, driving licence advantageous but not essential.

You will be handling inbound enquiries and handle communication between customers, third parties and internal technical staff.

You will not need to be IT technically experienced for this role this is a customer service, administrative role.

As the Service Desk/ Operations Administrator, you will play a pivotal role in supporting both our sales and technical teams.Main duties for the Service Desk/Operations Administrator role: * Act as the first point of contact for all customer enquiries, providing a friendly and professional experience. * Log, assign, and coordinate IT support tickets using the company’s ticketing system (e.g.,...

A leading environmental consultancy in the South West of England is seeking an experienced Ecologist to lead ecological projects. This role involves both field and desk-based work, providing the opportunity to broaden project experience. The ideal candidate will have project management experience and a protected species license, along with strong report writing skills. The company offers a...

A recruitment consultancy in Dudley seeks a Senior/Principal Recruitment Consultant. In this hands-on role, you will manage your own desk, focusing on quality delivery without the interference of KPIs or excessive meetings. The emphasis is on genuine conversations and consistent revenue, supported by advanced AI tools to minimize admin tasks. If you are an experienced recruiter ready to enhance...

A luxury hotel group in the United Kingdom is looking for a Night Supervisor to ensure guest safety overnight and manage the Front office team. The ideal candidate should have experience in night auditing/supervision within a hotel, with strong attention to detail and customer service skills. This role offers various perks, including 28 days of holidays, free meals, and discounts at the hotel...

A community-focused organization in the UK is seeking a Customer Experience Host to manage the reception area and provide exceptional service. The role involves supporting Employment Advisers and assisting with recruitment events. Ideal candidates should possess customer service experience, strong communication skills, and be IT literate. The position offers a competitive salary of £25,877.40...

Service Desk Support Manager – Birmingham/Hybrid £40,000-£50,000 plus benefits A well established and fast-growing Managed Service Provider are on the market for a Service Desk Support Manager. This is a leadership role overseeing the Support Desk, driving excellence, performance and technical innovation. If you’re a proven MSP leader who thrives on improving organisations, elevating customer...

You will drive service improvements, assign and manage ticket flow, lead 121s, build training and development plans, and introduce new efficiencies using tools like ConnectWise and AI-based automation.

You will also liaise closely with the Project Engineering team to maintain alignment across onsite and remote support services.

Job Description Summary £46,000 - £62,000 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, you’re ready to embrace our unique culture and play a key part in...

Sales Office Manager Salary: circa £40,000 + bonus (pro rata if hours adjusted) Location: West Bromwich Hours: Monday to Friday, 08:30–17:00 Some flexibility available, for example a 09:30 start to accommodate school drop-off We are an established UK business that manufactures its own products and supplies to the trade and B2B customers nationwide. As the business continues to grow, we are...

You will be joining an established and well-respected Tier 1 contractor based in the Birmingham area operating within the water industry.

Service Desk Support Manager – Birmingham/Hybrid£40,000-£50,000 plus benefitsA well established and fast-growing Managed Service Provider are on the market for a Service Desk Support Manager. This is a leadership role overseeing the Support Desk, driving excellence, performance and technical innovation. If you’re a proven MSP leader who thrives on improving organisations, elevating customer...

You will drive service improvements, assign and manage ticket flow, lead 121s, build training and development plans, and introduce new efficiencies using tools like ConnectWise and AI-based automation.

You will also liaise closely with the Project Engineering team to maintain alignment across onsite and remote support services.