help desk jobs in Northampton

You will provide structure to the team, managing resources and tasks along with line management.

You will work with the partner Systems post to streamline processes, automation and enquiry management.

You will be customer service focused and have experience of leading teams.

You will be confident with technology, and using it to collect, understand and share data.

Are you looking for your next challenge and want to be part of a team that is hard-working and driven to make a difference in our business? What will you do? Service Desk Team Leader This role is based 100% from our Northampton Head Office Responsible for guiding, mentoring, and managing a team of IT specialists, ensuring both individual and collective growth. This role involves planning,...

Change your job, change your workplace, change your future...We are actively building diverse teams and welcome applications from everyoneRole: Service Desk AdministratorLocated: Northampton (Ricoh operate a vibrant working policy giving you flexible hybrid working options)Package: Competitive salary, Pension, BenefitsAbout Ricoh:Ricoh is a global technology business. As a company born in print,...

Are you an enthusiastic and innovative Junior IT Service Desk Analyst ready for a fast-paced challenge that will accelerate your career? Do you thrive in customer-focused IT support and want to take your skills to the next level? If you’re based in Northampton or the surrounding area, this opportunity is tailor-made for you.About the CompanyOur client is a highly professional, friendly, and...

You will be responsible for optimising workflows, automation, data usability, establishing & maintaining CRM governance, CRM road mapping, CRM Best Practice, and overall CRM strategy. Based on the outskirts of Northampton you MUST have your own transport and be happy to do 4 days a week in the office.

You will shape both how interactions are built and what expressive capabilities are possible, translating cutting-edge research into robust, real-world systems.

You will operate as a senior broker in your own right, building and billing your own desk, while also acting as a point of guidance and structure for the wider team. Where the team is performing well and consistently hitting KPIs, the focus remains firmly on commercial growth and new business.

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

Job Description: Customer ServiceBased on the hire desk in our customer office, the Customer Hire and Sales Coordinator is responsible for ensuring that all business between our Major Account customer and client is carried out in an efficient and effective manner.This is a fast-paced role where you will be responsible for managing customer queries, liaising with client depots to ensure the...

Role: Accounts Administrator - Leasing Location: Milton Keynes - Office based Pay Rate: £15.00 - £18.00 per hour DOE. Shift Times: Monday to Friday 09:00 - 17:00 / 08:00 16:00 - Candidate Preference Shift Pattern: Temp to perm for the suitable candidate Role Overview: Reporting to the Head of Property, we are looking for a Real Estate Coordinator who will help manage the company's properties by...

You will receive full training and support to complete your Level 2 or Level 3 Business Administration Apprenticeship, gaining practical experience in school administration alongside your studies. Safeguarding Statement: Overstone Park School is committed to safeguarding and promoting the welfare of children and young people.

3rd Line Team Leader – Northampton Bechtle • 3rd Line Team Leader • Northampton, United Kingdom Job Summary As a Service Desk Team Leader, you will assist the Head of Service Desk in the overall operations of the Managed Service Team. Your responsibilities include managing your own team, working towards SLA, XLA and overall team performance objectives, handling escalations, complaints and...

Our client is a fast-growing global technology leader within the connected TV and digital media industry. Their innovative platform powers millions of smart devices worldwide, providing seamless, premium entertainment experiences to consumers. With strong momentum across APAC and Europe, they are expanding their presence in the UK and France and now seek an ambitious Sales Manager to help drive...

You must be passionate about people, obsessed with organisation and in delivering a 5* customer service experience to everyone you meet.

You will deliver this by:

Our client has an exciting opportunity for an IT Operations Manager to join their IT Department. The IT Operations Manager is responsible for overseeing the day-to-day operations of firm’s IT infrastructure to ensure systems, networks, and services are reliable and secure. This includes leading a team of IT professionals, providing IT support in accordance with their service level agreement,...

Job Description: Christmas Temp - Data Entry Based on the hire desk in our customer office, the Customer Hire and Sales Coordinator is responsible for ensuring that all business between our Major Account customer and client is carried out in an efficient and effective manner. This is a fast-paced role where you will be responsible for managing customer queries, liaising with client depots to...

About The Role CUSTOMER SERVICES - IT’S A PEOPLE THING Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you. It’s not about what you know. It’s who you are. As a Hire Administrator you’ll be doing one of the...

You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds.

You will be responsible for optimising workflows, automation, data usability, establishing & maintaining CRM governance, CRM road mapping, CRM Best Practice, and overall CRM strategy. Based on the outskirts of Northampton you MUST have your own transport and be happy to do 4 days a week in the office.

Christmas Temp - Customer Hire Controller Based on the hire desk in our customer office, the Customer Hire and Sales Coordinator is responsible for ensuring that all business between our Major Account customer and client is carried out in an efficient and effective manner. This is a fast-paced role where you will be responsible for managing customer queries, liaising with client depots to...