Help Desk Operator jobs in Manchester

Senior Recruitment Consultant – Perm Desk (UK → Singapore) At NES Fircroft, we’re more than a recruitment agency. We’re a global specialist connecting exceptional talent with organisations shaping the future. As our permanent recruitment division continues to grow, we’re looking for a driven Senior Recruitment Consultant to join our high‑performing team in Singapore. This is an opportunity to...

You will be a subject matter expert on our applications and focused on service delivery to provide a great client experience. This is a great opportunity for you to join a supportive, exciting, and growing business. We love to reward our people for their hard work – We offer a flexible benefits package, a comprehensive programme of learning and development, and a great work/life balance.

You will be responsible for managing the full lifecycle of facilities management service requests, focusing on accuracy, speed, and client satisfaction. Frontline Service: Professionally handle planned and reactive FM service requests via phone and email, logging all issues accurately and ensuring appropriate escalation based on priority (e.g., P1 to P4 fixes).

Role: Service Desk Operations ManagerLocation: Wythenshawe (office based)Term: Full Time, PermanentContract: 40 hours per week Mon-Sun rotating shifts Hours: 8am-4pm/10am-6pm/12pm-8pm (rotating weekly shifts), 1 in 4 weekendsSalary: £44,000 DOE + benefitsCCA Recruitment are excited to be recruiting for a Service Desk Operations Manager to join a client based in Wythenshawe M22. The ideal...

You must understand how technical, compliance-led or project-based businesses operate.

You will work alongside Client Activation Specialists in Manchester to support account and market activities for our clients. The role offers broad responsibilities and the opportunity to learn and apply knowledge of the investment lifecycle and the products, services, and global markets we offer.

You will support Finance and Operations leadership by identifying risks, inefficiencies, and opportunities for cost savings across the supply chain. Key responsibilities include: - Analyse stock levels, stock movement, and availability across the business, highlighting risks to sales and customer experience

Join DWP Digital as a ServiceNow Developer and use your expertise to develop innovative solutions on a platform that underpins critical services. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. xujxxms Ensure all your application information is up to date and in...

Job Description Hybrid Sales Development & Sales Operations Associate Location: Remote‑first (Manchester hub) Ready to help reshape how some of the UK’s biggest companies buy their energy? Join a fast‑growing scale‑up that’s rewriting the rulebook and building a cleaner, smarter future for commercial power. We’ve already built the foundations — a trusted brand, a modern energy platform, and...

You will oversee the local supply chain, ensure compliance with UK-specific regulations, and manage the operational health of our European enterprise clients. Your Responsibilities: - UK Supply Chain Management: Establish and lead the network of print partners across the UK, ensuring coverage for Royal Mail and regional carriers.

Client: The client is a human-centric and planet-conscious engineering consultancy, delivering intelligent and sustainable solutions to complex design challenges across the built environment, throughout the UK and internationally. They provide a comprehensive range of engineering and consultancy services, including acoustics, air quality, building services (MEP), fire, lighting, security, and...

Data Operations Engineer (Early Career) Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. Location: London (hybrid 3 days onsite) Level: Graduate / Early Career The Opportunity We're working with a high-growth B2B SaaS startup building an advanced enterprise data and decision intelligence platform. They're looking...

🚀 We’re hiring | Sales Enablement & Operations Manager 📍 UK – 100% Remote (limited travel) 💼 Professional Services | Partnership-led firm This is a high-impact, manager-level role sitting at the heart of sales, business development and growth. This is a priority hire and a key position within the firm. You’ll work closely with senior leadership, including the Chief Growth Officer, Partners...

Data Operations Engineer (Early Career) Location: London (hybrid 3 days onsite) Level: Graduate / Early Career The Opportunity We’re working with a high-growth B2B SaaS startup building an advanced enterprise data and decision intelligence platform. They’re looking for a Data Operations Engineer at an early stage in their career who enjoys working behind the scenes to keep complex systems...

Senior Service Desk Specialist Reference: PC0126-1M2 Salary: £30,000 – £32,000 + Skill Development, Career Progression & Benefits Location: Manchester, M16 Working Pattern: Monday – Friday | Hybrid Role New Year. New Career. Lead People. Deliver Excellence. Are you an experienced Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer who thrives in a people-focused leadership...

You will achieve this by leading planning cycles across sales and product teams, overseeing monthly forecasting, performance and the annual planning process. You’ll also own sales operations within the wider operations function, working closely with deputy directors in the customer sales team.

You will be making decisions about how to best resolve issues and fulfil peoples’ needs as well as supporting less experienced Analysts.

You will be maintaining the service desk queue, as well as your own queue, of customer calls and tickets.

You will be handling more complex issues and ensuring efficient resolution within service level agreements.

You will run a highly efficient operation managing the P&L, ensuring the end-to-end process is and effective, being aware of and tracking critical activities to ensure consistent delivery, embracing best practice, and searching for improvement.

You will embrace and collaborate with others and the core group resources designed to help you succeed.

Job Description Job Title: Contact Centre Operative Duration: 12 months, temp to perm Location: Manchester/Hybrid (four days per week in the office) Salary: Competitive Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious...

Job Description Trainee Development & Operations Consultant Location: Remote‑first (Manchester collaboration days, monthly London meet‑ups, occasional travel) Looking to launch your career in a fast‑moving, mission‑driven business that’s shaking up how major organisations buy and manage their energy? Here’s your chance to dive into the world of commercial development, operational excellence,...