Helpdesk Analyst jobs in Scotland

Job Description Job Title: IT Support Analyst, Contract, Inside IR35Location: Edinburgh (on-site, 5 days per week) Role Overview:We are seeking an IT Support Analyst to provide hands-on technical support during an office relocation in Edinburgh. The role will focus on end-user support, hardware setup, and assisting with the physical IT move to ensure minimal disruption to business...

Bield is one of the largest providers of housing and support services to older people in Scotland. We value kindness above all, and at Bield, you will have a unique opportunity to have a positive impact, making it possible for more people to live their best lives, at home, surrounded by supportive communities. The Role We are seeking to recruit a Technology Support Analyst to join our...

You will follow established processes and Standard Operating Procedures (SOPs) to ensure that incidents are managed effectively and in accordance with university policy.

You will bring experience of working within large or complex organisations and demonstrate an ability to apply cybersecurity principles within a structured and collaborative environment.

Job Description Service Desk Analyst - 1st line Support - East Kilbride (5 days onsite) Do you thrive on troubleshooting issues and want to provide excellent customer service? I have an immediate opportunity for someone to join a busy public sector client in East Kilbride. This role requires full-time, on-site commitment and involves working with a large user base, ensuring a smooth IT...

You will be working on a rotating shift pattern between the hours of 7am - 8pm. Please on apply if you are able to work during these hours. There is a 12 month and 6 month role available. Its hybrid working, 2 days in the office and 3 from home. Main responsibilities include:

You will provide a professional IT support service to the whole firm with end-to-end management of software and hardware incidents and service requests. Tasks will be allocated on a defined roster with duties such as phone support, IT support via remote access, email support, floor walking and project support tasks as required.

You will provide a professional IT support service to the whole firm with end-to-end management of software and hardware incidents and service requests. Tasks will be allocated on a defined roster with duties such as phone support, IT support via remote access, email support, floor walking and project support tasks as required.

IT Service Desk Analyst | IT Helpdesk Support Analyst | 1st Line Support Analyst Summer-Browning Associates is currently supporting our client in Central Government, who is seeking a Service Desk Analyst for an initial 6-month assignment with an option to extend Location: East Kilbride, Scotland - 100% onsite The ideal candidate will hold or be eligible for SC clearance and have a proven...

You will be responsible for providing support through SharePoint including user access and permissions and documenting library and sync issues

You will be responsible for logging, tracking and updating incidents and requests through a ticketing system What do they need from you?

Role: Service Desk Analyst L2Experience: 4+yearsLocation: AberdeenWork mode: Onsite Graduate with Minimum 3+ years of experience in service DeskExcellent communication and conversation skills in English with a Versant Score of 70Good Knowledge of Incident, Change and Problem ManagementManage Service Desk activities, including:Owning overall responsibility for Incident and Service Request process...

You will have access to scheduled training with good training budgets. Exposure to a wide range of technologies, therefore you can upskill quickly and learn on the job. Part of a global team where you will work with colleagues, customers and stakeholders throughout the world.

Overview DISCOVER YOUR POTENTIAL. BUILD YOUR CAREER. JOIN US AT AAB. AAB is a leading professional services firm operating across the UK, Ireland, and the USA. We specialise in the mid-market, supporting individuals, family businesses, and organisations with a full suite of services including audit, tax, corporate finance, payroll, people consultancy, and wealth management. With 1,000+ team...

Texaport is a UK-based MSP serving businesses globally. The company has been trading for over 12 years and is headquartered in Edinburgh, United Kingdom. It is expanding its offering globally and is looking to provide 24/7 cover to its clients. With a growing client base in the APAC region, it is now time to secure local Technicians to support this user base. Job Requirements Respond to requests...

You will have access to scheduled training with good training budgets. Exposure to a wide range of technologies, therefore you can upskill quickly and learn on the job. Part of a global team where you will work with colleagues, customers and stakeholders throughout the world.

You will have access to scheduled training and a generous training budget. Exposure to a wide range of technologies to upskill quickly. Part of a global team working with colleagues, customers and stakeholders worldwide. Our Senior SOC Analysts are based in our fantastic offices on St Andrews Square in the heart of Edinburgh.

Bield is one of the largest providers of housing and support services to older people in Scotland. We value kindness above all, and at Bield, you will have a unique opportunity to have a positive impact, making it possible for more people to live their best lives, at home, surrounded by supportive communities. The Role We are seeking to recruit a Technology Support Analyst to join our...

Texaport is a UK-based MSP serving businesses globally. The company has been trading for over 12 years and is headquartered in Edinburgh, United Kingdom. It is expanding its offering globally and is looking to provide 24/7 cover to its clients. With a growing client base in Brazil, it is now time to secure local Technicians to support this user base. Job Requirements Respond to requests for...

Service Desk Analyst - 1st line Support - East Kilbride (5 days onsite) Do you thrive on troubleshooting issues and want to provide excellent customer service? I have an immediate opportunity for someone to join a busy public sector client in East Kilbride. This role requires full-time, on-site commitment and involves working with a large user base, ensuring a smooth IT experience in a bustling...

Overview DISCOVER YOUR POTENTIAL. BUILD YOUR CAREER. JOIN US AT AAB. AAB is a leading professional services firm operating across the UK, Ireland, and the USA. We specialise in the mid-market, supporting individuals, family businesses, and organisations with a full suite of services including audit, tax, corporate finance, payroll, people consultancy, and wealth management. With 1,000+ team...

Overview DISCOVER YOUR POTENTIAL. BUILD YOUR CAREER. JOIN US AT AAB. AAB is a leading professional services firm operating across the UK, Ireland, and the USA. We specialise in the mid-market, supporting individuals, family businesses, and organisations with a full suite of services including audit, tax, corporate finance, payroll, people consultancy, and wealth management. With 1,000+ team...