helpdesk support jobs in Hampshire

Overview of the Role: We are currently recruiting an experienced Site Based 2nd Line IT Engineer who will be based in Segensworth at one of our key customers. This role will be involve being the onsite contact for the customer, where you be bringing your IT knowledge and customer experience to provide an efficient, approachable and streamlined methodology to fixing their IT issues. As one of our...

Helpdesk Administrator – BasingstokeWe are seeking a proactive and highly organised Helpdesk Administrator to join our team in Basingstoke. The successful candidate will play a key role in coordinating service requests, supporting engineers and contractors, and ensuring the smooth operation of our CAFM system and service delivery processes.Key ResponsibilitiesCustomer & CommunicationCommunicate...

You will provide a high level of technical support to a wide rang...

You will act as both a senior engineer and a point of leadership—guiding the team, managing incoming workload, and ensuring service KPIs and processes are consistently met. This is a hands-on position suited to a confident 2nd line engineer who enjoys problem-solving, supporting colleagues, and maintaining clear communication with customers, especially during periods of high demand.

You must also have excellent communication skills and have the ability to effectively manage your time and workload in order to deliver the best service to our customers.

You must also have excellent communication skills and have the ability to effectively manage your time and workload in order to deliver the best service to our customers. CSG is an equal opportunities employer with a commitment to the practice of equal opportunity without prejudice or discrimination in all of its workplaces.

You will manage enquiries, provide administrative support, and ensure high levels of customer satisfaction before, during, and after the event. Ideal candidates will possess excellent communication skills, a positive attitude, and the ability to work under pressure. Join a dynamic team dedicated to delivering exceptional service.

Mobile Multiskilled Engineer Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. Job Type: Temporary Location: Hampshire (Mobile Role) Start Date: Monday, 9 February 2026 End Date: March 2026 Hours: Monday to Friday 08:00 – 17:00 Pay Rate: £19.48 per hour (PAYE) Company vehicle, phone, tablet, tools, uniform & PPE...

You will be given autonomy over your work so that you will have the opportunity to shape the projects you’re working on. We are a people-first business, which means people are at the heart of everything we do here. We offer our consultants a safe environment where knowledge sharing, and open communication is encouraged.

You will be part of an on-site engineering team responsible for maintaining the performance, availability, and security of business-critical systems.

You will support live environments, respond to incidents and service requests, and assist with new deployments while working within defined operational and security procedures.

We're delighted to announce we're looking for a Senior Regional 1st Line Support Analyst to support, manage and inspire our fantastic 1st Line team to continue to deliver a first class service to our colleagues. Apart from having the technical knowledge required to lead the team who'll look to you for assistance, you'll also need to be able to take a 'big picture' approach, learning from...

You will work closely with our outsourced Managed Service Provider (MSP), escalating more complex issues to third line support as needed. ---------------------------------------------------------------

1st Line / 2nd Line Support Analyst – Top UK Fintech Systems company – Whiteley, HampshireWe are recruiting for a 1st / 2nd Line Support Analyst for a forward-thinking Fintech Software company providing world class Payments solutions for Retail, Commercial and Hospitality businesses here in the UK and abroad.The 1st / 2nd Line Support Analyst will ideally have worked in a helpdesk environment to...

About The Role The Workdry Group has seen enormous growth over recent years and is scaling up its investment in technology to drive greater customer engagement and operational efficiency. Due to this we are recruiting an additional IT Support Technician to help support our current IT Helpdesk Team. You'll provide technical support to end-users, maintaining hardware and software deployed to end...

You will be an excellent problem solver, working as a team to ensure you deliver the optimal solution in all instances, remaining calm under pressure whilst imparting total confidence with our customers

You will report into the Customer Care Centre Manager directly. This role is based in Farnborough, Hampshire with hybrid working (i.

Application Support Specialist Location: Southampton, UK About Us Intact delivers perfect-fit software solutions that elevate the businesses of our customers. Powered by our customer-focused, collaborative and innovative team of Intacters, our software is used by more than 2,500 businesses worldwide. Continuously innovating since 1992, our open and trusting environment has created lasting...

You will work closely with our outsourced Managed Service Provider (MSP), escalating more complex issues to third line support as needed. ---------------------------------------------------------------

You will be given autonomy over your work so that you will have the opportunity to shape the projects you’re working on. We are a people-first business, which means people are at the heart of everything we do here. We offer our consultants a safe environment where knowledge sharing, and open communication is encouraged.

Our Vision is to be the best people who work together for a Cleaner, Safer future where everyone can thrive. Would you like to join our team here at CSG and make a difference to the environment? We are seeking passionate individuals who would take pride in promoting sustainable waste management practices to help make sure the UK carbon footprint is reduced and protect the environment for future...

You will be responsible for the day-to-day first line calls and ticket triage to support end users at the desktop level. We will support and invest in your technical development and career progression as part of our growing IT function. Ensure Helpdesk calls are answered in a timely and professional manner.