Inbound Call Centre jobs in Wales

Sales Rep (Cold Calling) £26.000 (OTE £30,000) + Commission Newport, South Wales Are you a Sales Rep or similar with a focus on cold calling looking for a full-time role with the chance to boost your earnings through commission? Do you enjoy making cold calls, handling inbound enquiries, and working on the retention of existing clients? On offer is the chance to work for one of the UK's leading...

Job Purpose: The Control Centre Operator will be responsible for receiving and responding to a range of calls including emergency and priority calls from vulnerable or elderly callers. Managing a range of support services to employees and customers of the council. Duties and Responsibilities To deliver services to customers across a range of services including makingoutbound and receiving...

You will lead the strategic transformation of back-office operations, driving operational efficiency, digital enablement, and cultural change across the organisation.

You must also have a strong background in change management and cultural transformation.

You will have demonstrated success in managing complex stakeholder environments and influencing at executive level.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Job Title: Call Centre Agent Location: Wrexham Salary: £24,000 per annum Sector: Gas Contractor Purpose: To answer all calls, providing residents with information and guidance on ongoing works. The role is responsible for addressing queries, offering updates on scheduled works and following standard procedures to ensure consistency in responses. The role includes basic administrative tasks such...

Level 3 Qualified Personal Trainer - Cardiff City Centre - Cardiff, United KingdomPart TimeJoin The Gym Group - and achieve your Personal BestAre you a passionate and people-focused Level 3 qualified Personal Trainer looking to build your career in a vibrant, supportive environment? At The Gym Group, we're not just a gym-we're a nationwide community making fitness accessible to all. With over 240...

Looking for a role where your Welsh language skills truly make a difference? This is your chance! Welsh Speaking Customer Service Officer Swyddog Gwasanaethau Cwsmer – Siarad Cymraeg Location / Lleoliad: Caernarfon Pay / Cyflog: £15 per hour Contract / Cytundeb: Temporary – Approx. 5 months (starting Februrary) Hours / Oriau: Full-time, Monday–Friday ✨The Opportunity / Y Cyfle✨ Looking for a...

You must be based in the UK with the right to work - You’ll need a quiet place to work from home and reliable broadband – all other kit is provided - You’ll be working shifts across a 7-day rota, with most teams working 2 out of every 5 weekends - Shifts are planned 4–6 weeks in advance and won’t go later than 8pm

PurposeThe Control Centre Operator will be responsible for receiving and responding to a range of calls including emergency and priority calls from vulnerable or elderly callers. Managing a range of support services to employees and customers.Duties and ResponsibilitiesTo deliver services to customers across a range of services including making outbound and receiving inbound welfare calls...

Job Description 3 Month Contract with A Local Authority Job Purpose The Contact Centre Operator (Telecare) is responsible for providing a responsive, high-quality service to vulnerable and elderly residents, responding to emergency and priority calls with professionalism, empathy, and efficiency. The postholder will also support a range of council services by handling inbound and outbound...

Management Level I We are Lenvi and we are passionately committed to becoming the go-to credit and analytics platform in our chosen markets, we will achieve this through unwavering focus on our people, product, and clients.  We service a range of clients in the UK, Europe and the United States providing lending platforms and analytics capabilities to both commercial and consumer-focused...

DescriptionOur local government clients in Cardiff, Wales, are recruiting for a Control Centre Operator. This role offers an excellent opportunity to develop skills in emergency response and customer service, with potential for extension or progression within the local government sector based on performance and organisational needs.ResponsibilityTo deliver services to customers across various...

You will work on a rota basis with flexible shift options, currently between 8am-6pm Monday-Friday.

You will be responsible for making patient appointments and handling information requests over the telephone and by email.

You will be collecting customer information and data to support patients booking, so great administrative skills and attention to detail are key.

Join Our Team as a Contact Centre Agent Welsh Speaking- working from home!Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent!Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pmWho We Are:We are an organisation dedicated to...

Contact Centre Team Manager - Job Number: 557022 - Closing at: Dec 7 2025 - 23:55 GMT Base Location: Perth, Reading or Cardiff Salary: £43,704 - £51,484 + a range of benefits to support your finances, wellbeing and family. Working Pattern: Fixed Term Contract | Full Time | options available The role We are looking for a motivated Team Manager to join our dynamic Contact centre team. This...

Start: ASAP Location: Cardiff (hybrid – some WFH once trained) A leading organisation is seeking an experienced Data Centre Operator to join their operations team on a long‑term contract. This role is ideal for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and takes pride in keeping critical systems running smoothly. Please note: Control‑M experience is essential....

Self Employed Personal Trainer - Cardiff City Centre - Cardiff, United KingdomSelf EmployedPersonal Trainer - Build Your Business with The Gym Group!Are you a passionate and ambitious Level 3 qualified Personal Trainer looking to grow your self-employed career in a supportive and dynamic environment? At The Gym Group, we're more than just a gym-we're a nationwide fitness community that makes...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You must be based in the UK with the right to work - You’ll need a quiet place to work from home and reliable broadband – all other kit is provided - You’ll be working shifts across a 7-day rota, with most teams working 2 out of every 5 weekends - Shifts are planned 4–6 weeks in advance and won’t go later than 8pm

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.