Inbound Call Centre jobs in Wales

Sales Rep (Cold Calling) £26.000 (OTE £30,000) + Commission Newport, South Wales Are you a Sales Rep or similar with a focus on cold calling looking for a full-time role with the chance to boost your earnings through commission? Do you enjoy making cold calls, handling inbound enquiries, and working on the retention of existing clients? On offer is the chance to work for one of the UK's leading...

You will be responsible for the supervision of a team of Customer Service and Licensing Officers who take inbound enquiries via telephone and email from our service users. The Team Leader will be responsible for leading and developing a significantly sized staff group and will work with the Contact Centre Manager and Group Leader to develop the service further.

3-Month Contract | Extendable up to 1 Year We are partnering with a government agency to hire Customer Service Officer to support their customer service operations. Work Location: Toa Payoh Responsibilities Handle inbound calls to assist customers with enquiries, requests, and complaints. Provide accurate information on products, services, and policies. Record and update customer...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Job Title: Call Centre Agent Location: Wrexham Salary: £24,000 per annum Sector: Gas Contractor Purpose: To answer all calls, providing residents with information and guidance on ongoing works. The role is responsible for addressing queries, offering updates on scheduled works and following standard procedures to ensure consistency in responses. The role includes basic administrative tasks such...

You will lead the strategic transformation of back-office operations, driving operational efficiency, digital enablement, and cultural change across the organisation.

You must also have a strong background in change management and cultural transformation.

You will have demonstrated success in managing complex stakeholder environments and influencing at executive level.

A recruitment agency is seeking a Fines Officer for their Cwmbran office. This role requires excellent customer service and communication skills, as you will be handling enquiries for the Criminal Fines Collection and Enforcement Contact Centre. Candidates should possess empathy to assist customers in stressful situations, ensuring effective problem-solving and delivering a prompt and polite...

Level 3 Qualified Personal Trainer - Cardiff City Centre - Cardiff, United KingdomPart TimeJoin The Gym Group - and achieve your Personal BestAre you a passionate and people-focused Level 3 qualified Personal Trainer looking to build your career in a vibrant, supportive environment? At The Gym Group, we're not just a gym-we're a nationwide community making fitness accessible to all. With over 240...

Looking for a role where your Welsh language skills truly make a difference? This is your chance! Welsh Speaking Customer Service Officer Swyddog Gwasanaethau Cwsmer – Siarad Cymraeg Location / Lleoliad: Caernarfon Pay / Cyflog: £15 per hour Contract / Cytundeb: Temporary – Approx. 5 months (starting Februrary) Hours / Oriau: Full-time, Monday–Friday ✨The Opportunity / Y Cyfle✨ Looking for a...

You must be based in the UK with the right to work - You’ll need a quiet place to work from home and reliable broadband – all other kit is provided - You’ll be working shifts across a 7-day rota, with most teams working 2 out of every 5 weekends - Shifts are planned 4–6 weeks in advance and won’t go later than 8pm

A leading recruitment agency is seeking a Sales Rep (Cold Calling) to join their team in South Wales. The candidate will focus on driving sales through both outbound and inbound calls, handling client inquiries, and supporting sales strategies. This full-time position offers a competitive base salary of £26,000 with an OTE of £30,000 plus commission. Ideal candidates should have experience in...

PurposeThe Control Centre Operator will be responsible for receiving and responding to a range of calls including emergency and priority calls from vulnerable or elderly callers. Managing a range of support services to employees and customers.Duties and ResponsibilitiesTo deliver services to customers across a range of services including making outbound and receiving inbound welfare calls...

You will be responsible for the supervision of a team of Customer Service and Licensing Officers who take inbound enquiries via telephone and email from our service users. The Team Leader will be responsible for leading and developing a significantly sized staff group and will work with the Contact Centre Manager and Group Leader to develop the service further.

Self Employed Personal Trainer - Cardiff City Centre - Cardiff, United KingdomSelf EmployedPersonal Trainer - Build Your Business with The Gym Group!Are you a passionate and ambitious Level 3 qualified Personal Trainer looking to grow your self-employed career in a supportive and dynamic environment? At The Gym Group, we're more than just a gym-we're a nationwide fitness community that makes...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Sales Rep (Cold Calling) £26,000 (OTE £30,000) + Commission Newport, South Wales Are you a Sales Rep or similar with a focus on cold calling looking for a full‐time role with the chance to boost your earnings through commission? Do you enjoy making cold calls, handling inbound enquiries, and working on the retention of existing clients? On offer is the chance to work for one of the UK's...

You must be based in the UK with the right to work - You’ll need a quiet place to work from home and reliable broadband – all other kit is provided - You’ll be working shifts across a 7-day rota, with most teams working 2 out of every 5 weekends - Shifts are planned 4–6 weeks in advance and won’t go later than 8pm

A government partner agency is seeking a Customer Service Officer to join their team in Penarth, United Kingdom. This role involves handling inbound calls, providing accurate information, and ensuring customer satisfaction. Ideal candidates should possess a minimum GCE O-Level qualification and preferably have experience in a call centre environment. The position is on a 3-month contract,...

A local government authority in Cardiff is seeking an experienced Team Leader for their Contact Centre. In this role, you will manage a team providing customer service and licensing support, with a requirement for proficiency in Welsh at Level 4 Advanced. Your responsibilities include supervising staff, handling inquiries, and working with management to enhance service delivery. If you have a...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.