Support Analyst
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Morson Edge (Technology)
Warwickshire
You will work closely with technical, product, and service teams to manage support cases end-to-end, track SLAs, and help continuously improve support processes and platform stability. Key Responsibilities Ticket Triage & Case Management - Act as the first point of contact for incoming support tickets, ensuring accurate logging, categorisation, and prioritisation in line with agreed SLAs. |
View salary & More Info |
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a day ago
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