it first line support jobs in Derby

Why Join Us?Become a key player in delivering innovative Retail IT solutions—without leaving the comfort of your desk! As an IT Support Specialist, you’ll provide expert assistance and ensure smooth operations for our clients nationwide.What You’ll Do * Learn & Grow – Develop in-depth knowledge of Retail IT systems and EPoS technology. * Provide Remote Support – Configure systems, troubleshoot...

You will own the engineering vision and execution of Keepnet’s core platform, operating across the UK, EU, US, UAE, and Canada, supported by distributed offshore and nearshore teams.

You will not be expected to do everything yourself. Success in this role will be measured by platform reliability, delivery predictability, team health, and customer impact.

Job Purpose To provide remote IT support to all end users. To proactively resolve hardware and software issues from all incoming channels. To deliver a high level of customer service in line with set Company Service Level Agreements. To be a proactive member of the Service Desk Team and ensure adherence to all set Service Desk processes and standards. Key Tasks and Responsibilities - To...

Job description Due to the expansion of our organisation our IT & Telecoms Department are recruiting an IT 2nd level Technician. The role will be primarily focused on delivering 2nd/3rd line support and operational maintenance across all technologies employed by DHU working closely with 3rd party partners to resolve incidents and problems. Working as part of a shift rota providing on site IT...

Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £40k Do you have experience of supporting users within a Microsoft Windows / Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. As a Support Engineer you will provide 2nd line support to internal users via telephone, email and...

IT Support AnalystAkkodis are currently working in partnership with a leading service provider who due to an exciting period of growth are looking to expand their platform support team and hire a number of experienced IT Support Analysts.The Responsibilities * Manage and take ownership of support request, issues, incidents, and defects across the platforms.* Management of incidents across the...

You will have an integral role in our day-to-day UK support operations, ensuring incident management and other ITIL based processes are followed while helping to ensure our SLA & SMA obligations are always met and delivered to the highest standards.

You will provide technical expertise in 'design for support' using supportability and Integrated Product Support (IPS) principles (e.g. AR&M, Reliability Centred Maintenance (RCM) etc.) and integrate across the whole business.

You will be supporting the development and execution of the EfS strategy, collaborating with both internal and external networks;

You should have demonstrable experience in leading teams, supporting both young people and adults with diverse disabilities and a proven ability to identify learning needs, design and deliver individual learning plans, and monitor progress using college systems.

Support Worker – Uttoxeter - £12.22 Drivers Required - Full UK licence Typical Shifts are: Required to work on a rota basis; Monday to Sunday, covering the following shifts - Early shifts: 8:00am-3:00pm and Late shifts: 3:00pm-10:00pm (long days also available) Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour...

You should have experience in a 1st/2nd line support role and be confident working independently and as part of a team.

Overview We’re on the lookout for a Line Chef to join our team! It’s time to turn up the heat! Turn your hand to new skills or showcase existing ones. In our kitchens you’ll be part of a team that is obsessed with creating great experiences for our guests. Our kitchen is where it’s at: With your proactive and positive mindset, you’ll be right at home in our buzzing kitchen. Whether you’re...

You will also have the reassurance of a job guarantee upon completion.

You will also be assigned an expert tutor to help you throughout your training.

You will gain the practical experience by using our cutting edge Livelabs.

You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide.

You will develop and implement IT security policies and procedures, ensuring alignment with industry best practices and keeping us ahead of emerging threats. - Manage Risk: Conduct regular risk assessments, identify vulnerabilities, and implement mitigation strategies that protect our infrastructure and digital assets.

Calling A-Players, Trailblazers & Sales Game-Changers! Ready to sell smarter, not harder? Ready to scale your career? If you’re a master at growing client accounts, closing meaningful deals, or ready to take the next leap from SDR or Sales Executive to Account Manager, this is your moment. At COOLSPIRiT, we don’t do average. We’re fuelling the UK’s biggest brands with cutting-edge data and...

You will need to be able to triage incoming tickets/requests, diagnose and resolve the tickets as best you can, and escalate up to 3rd line where you are unable to resolve the issue directly, but you will also be taken through the 3rd line resolution with the infrastructure team in order to better develop overall knowledge.

Senior Backend Developer (.NET | AI-First SaaS Platform) Compensation: Competitive, based on location and experience Location: UK or Turkey (Hybrid – Office & Remote) Keepnet is an AI-driven SaaS platform experiencing strong, sustained growth in the UK with growing global momentum, helping organisations manage human cyber risk at scale. With Agentic AI live in production, Keepnet runs...

IT Support AnalystAkkodis are currently working in partnership with a leading service provider who due to an exciting period of growth are looking to expand their platform support team and hire a number of experienced IT Support Analysts.The Responsibilities * Manage and take ownership of support request, issues, incidents, and defects across the platforms.* Management of incidents across the...

Description IT Service Engineer Derby Full time Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that...

Step into a role where technology meets customer experience! As a Retail IT Field Engineer, you’ll be at the heart of delivering cutting-edge solutions that keep retail businesses running smoothly.What You’ll Do * Master Retail IT Systems – Gain hands-on experience with the latest hardware and software. * Travel Nationwide – Install and configure systems across the UK, making a real impact on our...