it first line support jobs in Derbyshire

Why Join Us?Become a key player in delivering innovative Retail IT solutions—without leaving the comfort of your desk! As an IT Support Specialist, you’ll provide expert assistance and ensure smooth operations for our clients nationwide.What You’ll Do * Learn & Grow – Develop in-depth knowledge of Retail IT systems and EPoS technology. * Provide Remote Support – Configure systems, troubleshoot...

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life,...

Senior Backend Developer (.NET | AI-First SaaS Platform) Compensation: Competitive, based on location and experience Location: UK or Turkey (Hybrid – Office & Remote) Keepnet is an AI-driven SaaS platform experiencing strong, sustained growth in the UK with growing global momentum, helping organisations manage human cyber risk at scale. With Agentic AI live in production, Keepnet runs...

Job Purpose To provide remote IT support to all end users. To proactively resolve hardware and software issues from all incoming channels. To deliver a high level of customer service in line with set Company Service Level Agreements. To be a proactive member of the Service Desk Team and ensure adherence to all set Service Desk processes and standards. Key Tasks and Responsibilities - To...

Job description Due to the expansion of our organisation our IT & Telecoms Department are recruiting an IT 2nd level Technician. The role will be primarily focused on delivering 2nd/3rd line support and operational maintenance across all technologies employed by DHU working closely with 3rd party partners to resolve incidents and problems. Working as part of a shift rota providing on site IT...

You will play a key part in ensuring our mission-critical IT services remain secure, reliable, and high-performing. As a key member of the ICT team, you will provide third-line support to our workforce, ensuring that systems are secure, reliable, and fit for purpose. You'll work closely with colleagues to resolve complex issues and contribute to the continuous improvement of our ICT services.

Role: IT Support Specialist 1st line & 2nd line support Salary: Up to £30K Location: Chesterfield Hybrid: Option for work-life balance Overview: We are seeking a proactive and customer-focused IT Support Specialist to provide first- and second-line support across our UK and Nordic operations. This role offers exposure to a broad range of IT projects and initiatives, ensuring technical systems...

IT Support AnalystAkkodis are currently working in partnership with a leading service provider who due to an exciting period of growth are looking to expand their platform support team and hire a number of experienced IT Support Analysts.The Responsibilities * Manage and take ownership of support request, issues, incidents, and defects across the platforms.* Management of incidents across the...

You will work closely with the team to help galvanise the recently merged set of individual companies into a single, standardised organisation with a high-quality IT function.

You will be responsible for day-to-day operations and helping to embed good standards and best practice across the organisation as it grows with our ambitious 3 year plan

You will have an integral role in our day-to-day UK support operations, ensuring incident management and other ITIL based processes are followed while helping to ensure our SLA & SMA obligations are always met and delivered to the highest standards.

You will be an informal point of contact for those in the service users circle of support (e.g. Families and Social Workers) - Accurately report and record any issues related to the care and support of our Service Users to monitor their health and wellbeing - Comply with Health and Safety regulations and have regard for the Health, Safety and Welfare of others

You will be flexible, self-motivated and dedicated to student achievement. A good understanding of practical tasks is required along with a desire to enhance students practical skills and support curriculum staff with their teaching.

You will have at least a level 2 qualification in either Plumbing.

You will own the engineering vision and execution of Keepnet’s core platform, operating across the UK, EU, US, UAE, and Canada, supported by distributed offshore and nearshore teams.

You will not be expected to do everything yourself. Success in this role will be measured by platform reliability, delivery predictability, team health, and customer impact.

You will be an informal point of contact for those in the service users circle of support (e.g. Families and Social Workers) - Accurately report and record any issues related to the care and support of our Service Users to monitor their health and wellbeing - Comply with Health and Safety regulations and have regard for the Health, Safety and Welfare of others

You will have an integral role in our day-to-day UK support operations, ensuring incident management and other ITIL based processes are followed while helping to ensure our SLA & SMA obligations are always met and delivered to the highest standards.

IT Support AnalystAkkodis are currently working in partnership with a leading service provider who due to an exciting period of growth are looking to expand their platform support team and hire a number of experienced IT Support Analysts.The Responsibilities * Manage and take ownership of support request, issues, incidents, and defects across the platforms.* Management of incidents across the...

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life,...

Senior Backend Developer (.NET | AI-First SaaS Platform) Compensation: Competitive, based on location and experience Location: UK or Turkey (Hybrid – Office & Remote) Keepnet is an AI-driven SaaS platform experiencing strong, sustained growth in the UK with growing global momentum, helping organisations manage human cyber risk at scale. With Agentic AI live in production, Keepnet runs...

You will have an integral role in our day-to-day UK support operations, ensuring incident management and other ITIL based processes are followed while helping to ensure our SLA & SMA obligations are always met and delivered to the highest standards.

You will own the engineering vision and execution of Keepnet’s core platform, operating across the UK, EU, US, UAE, and Canada, supported by distributed offshore and nearshore teams.

You will not be expected to do everything yourself. Success in this role will be measured by platform reliability, delivery predictability, team health, and customer impact.