it first line support jobs in Sandwell

You will be based within our newly built, high specification open plan head office in Dudley

Colas Ltd are a UK subsidiary of the global Colas Group, which operates in over 50 countries worldwide and employs over 55,000 people including over 1500 in the UK across multiple sites. We are specialists in highways construction and have been involved in large-scale UK and international construction projects within the highways, airfields, and marine sectors as well as offering highways...

Senior Backend Developer (.NET | AI-First SaaS Platform) Compensation: Competitive, based on location and experience Location: UK or Turkey (Hybrid – Office & Remote) Keepnet is an AI-driven SaaS platform experiencing strong, sustained growth in the UK with growing global momentum, helping organisations manage human cyber risk at scale. With Agentic AI live in production, Keepnet runs...

You will also have the reassurance of a job guarantee upon completion.

You will also be assigned an expert tutor to help you throughout your training.

You will gain the practical experience by using our cutting edge Livelabs.

You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide.

Job TitleJunior IT TechnicianSalaryOur salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry.LocationTipton, West MidlandsOur CompanyDoocey Group is a family-run utility and civil engineering contractor with over 40 years’ experience built on strong, Black Country values. We’ve experienced significant growth over the past 10 years which...

About the role Sense is recruiting for a 1st Line IT Analyst to join our successful ICT team. This is a full time role, working 37.5 hours per week at our office in Selly Oak, Birmingham In this role you will provide excellent IT Support and customer service via phone, email and face to face, acting as the first point of contact for Sense employees and volunteers. This role will...

You will benefit from a unified team of recruitment consultants, with the opportunity to leverage on current relationships, whilst growing your status as a market specialist.

About us Stone King is an ambitious and purpose-driven firm specialising in the Business & Social Enterprise, Charity, Education, Public Faith and Private Client sectors. Our collaborative culture and core values are intertwined with our ethos of doing the right thing by our clients, communities, and our people. Our passion for the sectors we work in and the purpose-driven work we do with our...

Join to apply for the Head of IT role at Ascot Lloyd Location: National (multi-site presence across the UK) Role Overview Title: Head of IT Reports To: Chief Technology & Operations Officer Hours of Work: 35 hours per week SM&CR Function: Certified Role The Head of IT is a strategic and operational leader responsible for delivering a secure, scalable, and cloud-first technology environment...

Head of Client Engagement leading to Sales Director within 2 years To develop the Corporate Accounts division of the business through the development, growth, and retention of existing customers, and to absorb new customers into the IT division and develop those new customers accordingly. To oversee business development and the winning of new customers within existing frameworks within the...

Role Title: Head of IT Reports To: Chief Technology & Operations Officer Location: National (multi‐site presence across the UK) Hours of Work: 35 hours per week SM&CR Function: Certified Role Purpose of Role The Head of IT is a strategic and operational leader responsible for delivering a secure, scalable, and cloud‐first technology environment that enables exceptional colleague and...

3rd Line Support Engineer – Birmingham £50,000 – £54,000 + excellent benefits An experienced 3rd Line Support Engineer is required to support and enhance the IT infrastructure of a Birmingham-based organisation. This is a senior, hands-on role focused on resolving complex technical issues and acting as the highest point of escalation. Key ResponsibilitiesAct as 3rd line escalation for complex...

You will work closely with the IT field team to resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd/3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction.

Job Description 2nd Line Support required in Birmingham. My client is an award-winning IT consultancy that delivers ambitious transformational projects for large-scale enterprise organisations. Their priority is to develop close and enduring partnerships with clients by consistently delivering high quality systems and services. They work with the UK’s leading companies to build visionary digital...

3rd Line Support Engineer📍 Hybrid Working (1 day a week on client site in Birmingham)Ready to take the next step in your IT career?If you’re a strong 2nd Line Engineer who’s hungry to move into 3rd Line support and project work, this is an opportunity to develop deeper technical expertise while being supported by an experienced infrastructure team.What you’ll be doing * Handling 3rd Line...

You must NOT already have a qualification in a similar subject at the same or higher level than this apprenticeship - This Apprenticeship assumes the candidate has little or no knowledge/experience of the occupation and is NOT suitable for candidates who already have a similar or higher-level qualification in the same or similar subject of the apprenticeship.

Description: We are seeking a dedicated individual to join our Technical Support team at Marsh & McLennan as a Senior Analyst - IT Support. This role will require employees to be in the office five days a week. In this role, you will be instrumental in providing technical support across multiple lines of business, ensuring effective diagnosis, troubleshooting, and resolution of software and...

Role: IT Support EngineerLocation: Halesowen (Fully In-Office)Salary: £25,000 - £26,000Network IT are looking for an IT Support Professional to join an established client who are looking to expand their IT function. This is a fantastic opportunity for someone with excellent interpersonal skills, a solid foundation in IT experience, with a drive and desire to develop with support for a seasoned IT...

You will be responsible for the strategic direction, commercial development and safe operation of the Harbour and its estate.

You will be the public face of the Harbour Authority, representing Bristol at local, regional and national levels.

You will own the engineering vision and execution of Keepnet’s core platform, operating across the UK, EU, US, UAE, and Canada, supported by distributed offshore and nearshore teams.

You will not be expected to do everything yourself. Success in this role will be measured by platform reliability, delivery predictability, team health, and customer impact.