it first line support jobs in Smethwick

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life,...

Colas Ltd are a UK subsidiary of the global Colas Group, which operates in over 50 countries worldwide and employs over 55,000 people including over 1500 in the UK across multiple sites. We are specialists in highways construction and have been involved in large-scale UK and international construction projects within the highways, airfields, and marine sectors as well as offering highways...

Senior Backend Developer (.NET | AI-First SaaS Platform) Compensation: Competitive, based on location and experience Location: UK or Turkey (Hybrid – Office & Remote) Keepnet is an AI-driven SaaS platform experiencing strong, sustained growth in the UK with growing global momentum, helping organisations manage human cyber risk at scale. With Agentic AI live in production, Keepnet runs...

A global investment banking firm in Birmingham is seeking a Business Risk Analyst. This role involves supporting Business Risk Managers, conducting risk assessments, and helping build a strong compliance culture. The ideal candidate will have a foundational understanding of risk management and the UK regulatory environment, alongside strong communication and leadership skills. This position...

About the role Sense is recruiting for a 1st Line IT Analyst to join our successful ICT team. This is a full time role, working 37.5 hours per week at our office in Selly Oak, Birmingham In this role you will provide excellent IT Support and customer service via phone, email and face to face, acting as the first point of contact for Sense employees and volunteers. This role will...

We are recruiting for a motivated Junior IT Administrator to join a company based in B9,Birmingham. Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements. The IT Administrator role is ideal for someone who has a solid technical foundation. Key Responsibilities for the IT Administrator role: * Act as...

You will benefit from a unified team of recruitment consultants, with the opportunity to leverage on current relationships, whilst growing your status as a market specialist.

About usStone King is an ambitious and purpose-driven firm specialising in the Business & Social Enterprise, Charity, Education, Public Faith and Private Client sectors. Our collaborative culture and core values are intertwined with our ethos of doing the right thing by our clients, communities, and our people. Our passion for the sectors we work in and the purpose-driven work we do with our...

Role Title:Head of ITReports To:Chief Technology & Operations OfficerLocation:National (multi‑site presence across the UK)Hours of Work:35 hours per weekSM&CR Function:Certified RolePurpose of RoleThe Head of IT is a strategic and operational leader responsible for delivering a secure, scalable, and cloud‑first technology environment that enables exceptional colleague and client experiences.This...

Head of Client Engagement leading to Sales Director within 2 yearsTo develop the Corporate Accounts division of the business through the development, growth, and retention of existing customers, and to absorb new customers into the IT division and develop those new customers accordingly. To oversee business development and the winning of new customers within existing frameworks within the public...

Join to apply for the Head of IT role at Ascot LloydLocation: National (multi-site presence across the UK)Role OverviewTitle: Head of ITReports To: Chief Technology & Operations OfficerHours of Work: 35 hours per weekSM&CR Function: Certified RoleThe Head of IT is a strategic and operational leader responsible for delivering a secure, scalable, and cloud-first technology environment that enables...

You will be expected to support the more senior members of the team and provide supervision and support to the more junior members.

You will already be working at a leading national firm and be boasting strong technical skills across the broad spectrum of commercial work. A natural passion for business development coupled with actual experience is key.

3rd Line Support Engineer – Birmingham £50,000 – £54,000 + excellent benefits An experienced 3rd Line Support Engineer is required to support and enhance the IT infrastructure of a Birmingham-based organisation. This is a senior, hands-on role focused on resolving complex technical issues and acting as the highest point of escalation. Key ResponsibilitiesAct as 3rd line escalation for complex...

3rd Line Support Engineer📍 Hybrid Working (1 day a week on client site in Birmingham)Ready to take the next step in your IT career?If you’re a strong 2nd Line Engineer who’s hungry to move into 3rd Line support and project work, this is an opportunity to develop deeper technical expertise while being supported by an experienced infrastructure team.What you’ll be doing * Handling 3rd Line...

You will work closely with the IT field team to resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd/3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction.

Job Description 2nd Line Support required in Birmingham. My client is an award-winning IT consultancy that delivers ambitious transformational projects for large-scale enterprise organisations. Their priority is to develop close and enduring partnerships with clients by consistently delivering high quality systems and services. They work with the UK’s leading companies to build visionary digital...

You must NOT already have a qualification in a similar subject at the same or higher level than this apprenticeship - This Apprenticeship assumes the candidate has little or no knowledge/experience of the occupation and is NOT suitable for candidates who already have a similar or higher-level qualification in the same or similar subject of the apprenticeship.

Role: IT Support EngineerLocation: Halesowen (Fully In-Office)Salary: £25,000 - £26,000Network IT are looking for an IT Support Professional to join an established client who are looking to expand their IT function. This is a fantastic opportunity for someone with excellent interpersonal skills, a solid foundation in IT experience, with a drive and desire to develop with support for a seasoned IT...

You will be based within our newly built, high specification open plan head office in Dudley

You will own the engineering vision and execution of Keepnet’s core platform, operating across the UK, EU, US, UAE, and Canada, supported by distributed offshore and nearshore teams.

You will not be expected to do everything yourself. Success in this role will be measured by platform reliability, delivery predictability, team health, and customer impact.