IT Help Desk jobs in Gateshead

Equans is looking for a Technical IT Service Desk Analyst to join our team based in Quorum Business Park on a permanent basis. This is a full time role working 37.5 hours per week. On offer is a salary of £24, per annum and benefits package. You'll be based at our brand new, super modern Shared Services office in Newcastle, which is a dynamic multifunctional operation, where our people are...

You will be involved in running a national team of service desk engineers alongside planning and delivery of their IT service across the group. The role is 4 days on site your main location will be Newcastle. Key responsibilities:Formulate both short-term day-to-day and longer-term IT Service Delivery plans and identify and work on continuous improvement of the service.

You will also have the reassurance of a job guarantee upon completion.

You will also be assigned an expert tutor to help you throughout your training.

You will gain the practical experience by using our cutting edge Livelabs.

You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide.

You must be able to work in the UK, student visas or overseas not accepted An Avon representative can earn up to 32% commission on sales via face to face or online. Become a Sales Leader helping others do the same as you. Income potential is unlimited you still sell Avon products while earning significant bonus team commission.

You must be conversant in English to apply

An Independent School in Gateshead requires an IT or Computer Science Teacher. This is an independent boys school with a strong and supportive management team. The school is very happy to talk to graduates who have Computer Science and IT related degrees but have no teaching experience too or limited experience and wish to embark on a career as an Instructor. This is a full time and long term...

Job Summary An exciting new opportunity has arisen for a dedicated IT Service Desk Analyst to join our dynamic team of office-based and remote Service Desk Analysts. As an integral member of our support organisation, you will play a crucial role in providing exceptional technical assistance to our users. The role is focused on the provision of IT support services to the business and its...

You will be the bridge between major construction sites and the workshop, ensuring that high-value machinery is where it needs to be, exactly when it needs to be there. Key Responsibiliti...

You will work with experts who innovate collaboratively, creating an environment of team work and trustworthiness. Essential Duties & Responsibilities - To use the incident management system, logging issues in an accurate and timely manner, dealing with issue escalations and progress issues to closure within the current SLAs in place.

Rental Desk Administrator Part time Monday to Fri (20 hours) 9.30am to 13.30pm We are seeking an experienced Rental Desk Administrator to support a leading local specialist in their field. This role requires someone prefferably with previous rental desk experience, strong customer service skills, and the ability to manage a busy and fast-paced administrative workload. Key Responsibilities: - ...

Job Description 2nd Line IT Support Engineer, Newcastle, COR7407 Are you an experienced IT Support professional looking to take the next step in a growing MSP? If you’re keen to handle escalations, sharpen your technical skills and play a key role in delivering exceptional service, this could be the ideal role for you. The Role As a 2nd Line IT Support Engineer, you’ll be the go-to point for...

United Kingdom - Newcastle Posted: 08/10/2025 Salary: £46K per Year ID: 36714_BH Apply OR IT Service Quality Lead Location: Newcastle (Hybrid - 3 days office-based) Contract: Fixed-term until December 2026 Salary: Up to £46,000 per annum We're partnering with a major manufacturing and distribution business seeking an IT Service Quality Lead to drive excellence across its technology...

You will triage support requests in the first instance attempting a first time fix where possible and escalating up in IT Support and out to wider IT&BC where necessary. As you develop you will have the opportunity to work in our higher technical areas, 2nd line support and hardware provisioning.

You will fit right into this role if you can demonstrate:

You will also help preserve business integrity and prevent unauthorised disclosure of sensitive information handled by electronic communication systems.

You will follow and support improvements in the Event Management process, whilst providing administrative support to your manager and alert support staff.

You will work closely with Business Analysts, Product Owners, Functional and Technical SMEs, and business stakeholders to translate requirements into robust solution designs, ensuring consistent architecture alignment across the programme.

You will report to the Principal Solution Architect and Architecture Practice Manager at EQUANS UK.

You will become the primary resolver for your support team, and gain troubleshooting skills on one or more operating systems.

You will be able to troubleshoot and solve all but the most complex infrastructure issues. Issues are escalated to the appropriate resolver groups when necessary.

You will work closely with business and technical stakeholders to ensure that S/4HANA solutions are seamlessly embedded within the broader digital landscape, supporting business objectives and driving operational excellence. The role offers a flexible working environment within an established and highly motivated, collaborative team with ongoing development and career opportunities.

You will provide high-level oversight for services and projects within your area, ensuring policies and operational procedures are applied effectively and teams are managed efficiently.

You will build a broad understanding of APHA's business processes, to enhance and modernise IT services that underpin critical business activities and the wider IT landscape.

You will also have the reassurance of a job guarantee upon completion.

You will also be assigned an expert tutor to help you throughout your training.

You will gain the practical experience by using our cutting edge Livelabs.

You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide.

IT First Line Service Desk AnalystLocation: NewcastleSalary: £27,000 (4 on 4 off shift after 6 months)Job Type: Permanent, Full-timeJoin a global organisation headquartered in the vibrant heart of Newcastle as an IT First Line Service Desk Analyst. This role is your chance to be part of a dynamic IT team, providing essential support and making a real impact on our operations.Day-to-Day of the...

You will be responsible for recommending, designing, and optimizing technology systems and processes, ensuring they meet the needs of our organization and support our strategic initiatives.

You will work with teams across Applications, Integration, Data and Infrastructure. Architecture designs must be aligned to EQUANS UK and EQUANS Group technical strategy, principles, and standards.