IT Helpdesk Support jobs in London

Our client is a global software solutions company with UK headquarters located in Victoria, London. They are now seeking a IT Helpdesk Support Technician for a 6 month contract (likely extension) where you will benefit from great technical support from your colleagues. This role is based on site in Victoria. Responsibiities Duties range from remote desktop assistance to providing support over...

Are you a customer-focused IT professional looking to grow your career within a forward-thinking MSP environment? Are you a customer-focused IT professional looking to grow your career within a forward-thinking MSP environment? An established Managed Service Provider is looking for an experienced Service Desk Engineer to join their technical support team. This is a great opportunity to work...

Are you passionate about technology and looking for an exciting IT Helpdesk Analyst role where you can grow and develop your skills? If so, you’ll want to join this creative and dynamic team! As a macOS IT Helpdesk Analyst, you will play a crucial role in providing 1st and 2nd line technical support to a vibrant team of nearly 200 employees.This hands-on macOS IT support position will involve...

JRRL are seeking a capable and proactive IT helpdesk to join a growing technical team. This role suits someone with solid experience across Microsoft 365 who can take ownership of issues, support users with confidence and contribute to ongoing modern workplace projects. Key Responsibilities for the IT Helpdesk role: Providing hands-on support across hardware, software, and Microsoft 365...

2nd Line / Level 2 IT Helpdesk Technician The level 2 helpdesk technician is responsible for providing remote helpdesk support to our client’s users across multiple platforms. They will attend customer sites when required to do so. They will troubleshoot and resolve technical issues, escalate complex problems to senior technicians, and ensure customer satisfaction. Accountabilities * Provide...

My client is seeking a 1st line IT Support Engineer to join their rapidly growing team based in Finchley, London. Responsibilities • Answering calls and responding to tickets from customers. • Provide remote support to resolve problems that the customer is facing relating to any aspect of their IT. • Triage incoming calls and tickets and liaise with the wider IT team to manage escalations. •...

First and second-line IT support role to work in a prestigious, busy FTSE 250 Head Office supporting hardware, software, and cloud services. This role includes occasional travel to other sites in the UK. Please note this is a 5 day a week on-site role in the London Bridge (SE1) area. Main responsibilities include: Technical Support & Service Delivery * Provide first and second-line support for...

You will join a tight-knit team of 5 on the IT department and receive all the support you need to really progress your career.

You will act as the primary technical point of contact for employees, diagnosing, troubleshooting and resolving a wide range of IT issues across hardware, operating systems, applications, networking, printing, email, video conferencing and cloud-based services.

You must live within an acceptable commutable distance of our office in Highams Park, E4. A basic understanding of using: Windows 10 and 11 operating systems Microsoft 365 apps (e.g., Outlook Email, Word, Excel etc.) Peripherals (e.g., connecting and setting up devices such as printers, monitors, keyboards & mice etc.)

I am partnered with a prestigious London-based professional body to find a proactive 1st Line IT Support Engineer to join their internal IT team. This is a fantastic opportunity for a customer-focused tech enthusiast to provide high-quality support in a corporate environment, working directly under the CIO. Job Title: 1st Line IT Support Engineer (6 Month Initial FTC) Salary: Up to £34,500...

You will be responsible for working on a high-profile helpdesk whilst supervising a team of multi-trades and support admin operatives. Full time office based £45K - £50K depending on experience Duties of the Helpdesk Manager: Manage and co-ordinate helpdesk team. Receiving and distributing clients service requests including scheduling the engineers in a prioritising and coordinated manner.

Onsite Support EUC Engineer Onsite Location: London Office Office location: The WestWorks Building , White City Place - 195 Wood Lane London W12 7FQ UK Duration – 1st Feb – 30th Sep. Job Purpose The EUC onsite support engineer will provide high quality technical support for all End User Computing devices (Laptop, Desktop and mobility) for office-based staff at site, including leading on...

IT Support Engineer | 1 Month Contract | London My client is looking for an IT Support Engineer to manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services. Key responsibilities of the IT Support Engineer: - Provide 1st and 2nd line support to end users across hardware, software,...

Job Description Onsite Support EUC Engineer Onsite Location: London Office Office location: The WestWorks Building , White City Place - 195 Wood Lane London W12 7FQ UK Duration – 1st Feb – 30th Sep. Job Purpose The EUC onsite support engineer will provide high quality technical support for all End User Computing devices (Laptop, Desktop and mobility) for office-based staff at site,...

Part Time | M365 IT Support Engineer | Up to £300 p/d | Outside IR35 | 1-2 Month | Onsite We’re recruiting an experienced M365 IT & Security Support Engineer to assist our client through a busy transitional period and start ASAP. This 2-month contract is determined as Outside IR35 and offers a daily rate between £300 - £350 per day. This part-time position (3 days per week) requires onsite...

A highly accredited Managed Service Provider (MSP) in London are looking for an experienced 3rd Line IT Support Engineer to join its senior Service Desk team. This role suits a strong technical engineer with MSP background who thrives in resolving P1 / P2 escalations in a fast-paced environment. The Role: * Resolve complex 3rd Line escalations across Microsoft & infrastructure technologies *...

WSR are looking for a hybrid 2nd Line IT Support Engineer to join the team of our esteemed client based in Central London. Reporting to: IT Manager Location: Client Site (Face-to-Face Support) - London (rotating 1 week in office, 1 week remote working) Salary: £42K + Personal development opportunities, Pension, Staff Treats, Annual bonus Role Type: Permanent Are you the go-to problem solver...

Our client is a global software solutions company with UK headquarters located in Victoria, London. They are now seeking a IT Helpdesk Support Technician for a 6 month contract (likely extension) where you will benefit from great technical support from your colleagues. This role is based on site in Victoria. Responsibiities Duties range from remote desktop assistance to providing support over the...

You will also assist in mentoring and supporting more junior team members – you need solid experience providing macOS support on a busy Helpdesk. Key Responsibilities Provide second-line technical support via remote tools, email, and telephony Act as an escalation point for First Line Support, managing complex incidents end to end