IT Helpdesk Support jobs in Shenley

Helpdesk & Contract Support Administrator – Facilities ManagementLocation: St AlbansSalary: c£30,000 + 25 days holidaySector: Total Facilities Management (TFM) | Customer Service | AdministrationAbout the CompanyJoin a leading Total Facilities Management (TFM) service provider operating nationwide. Our client portfolio spans multiple sectors, including blue-chip organisations, delivering...

Job Description At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered. Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating...

You will act as a go-to person for our customers and assist them in a way that ensures we achieve a high NPS score. Working closely with the technical team and Solutions Specialist, you will help in finding commercial opportunities within the base, collecting and acting on client feedback and improve the customer experience.

Position Available: Lead Buyer - Indirects (IT & Software) Location: Greater Manchester OR Hertfordshire (Hybrid) Salary: £48,000 - £55,000 (DoE) + Bonus Experience needed: Proven experience purchasing within IT, software, SaaS, hardware or wider digital services in a complex organisation. Below covers everything you need to know about what this opportunity entails, as well as what is...

You will be responsible for providing technical support for the company’s customers with the aim of fixing all incidents or escalating to the Senior Engineering team if required.

You will also be required to perform a variety of proactive tasks which will help maximize the customer’s up-time, perform root-cause analysis.

You will be responsible for planning and allocating work to engineers based on priority, skillset and location, and monitoring all jobs through to completion. The role involves reactive maintenance covering fabric, mechanical and electrical faults.

You will liaise with engineers and subcontractors throughout the day. Handle incoming calls and make outgoing where required. Manage daily emails responding to enquiries. Provide a friendly and professional point of contact. Completing administration tasks.

A well-respected and well-established company based in St Albans are looking for a Helpdesk Administrator to join their friendly and close-knit team.This is a busy and fast paced position that offers great training and progression opportunities!What’s in it for you? * Salary: Up to £28k depending on experience, reviewed after 6 months * Hours: Monday to Friday 8:30am-5:30pm * Great training and...

Applicants should meet the following criteria: Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence Proficient in the use of a PC, including the use of software and systems Call Handling Experience Previous administration experience in a private healthcare environment. Sterile services knowledge Must have good administration and computer skills Duties of this...

Our client is a fast-growing, founder-led organisation moving from start-up energy into a more structured, scalable growth phase. Technology is central to success, but it now needs focus to enable the business to move faster. This is a senior leadership opportunity for a hands-on IT Director who can take a solid but fragmented technology estate and turn it into a streamlined, secure, future-ready...

IT Developer Department: Support Office Employment Type: Permanent - Full Time Location: Borehamwood Description The main purpose of the role is to optimise and improve our systems through software development, maintenance, and assistance. The role is part of a small team responsible for the effective and efficient operation of the business through the design, development and testing of a...

Job Description We have an exciting opportunity for a part-time Logistics, Facilities & Office Supervisor to join a well-established and dynamic company in St Albans to play a central role in the smooth day-to-day running of their operations. This role will suit an individual who enjoys juggling multiple responsibilities, liaising with internal teams and external suppliers, and ensuring...

Overview Reference Internal IT Enable Salary £45,000 - £52,000/annum Job Location - United Kingdom -- England -- East of England -- Hertfordshire -- Borehamwood Job Type Permanent Posted Friday, November 14, 2025 Internal IT Systems Manager (MSP) Salary: Up to £52,000 + Benefits Location: Borehamwood (Hybrid) Contract: Permanent Shape the Future of Our Internal Technology We’re creating a...

At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered. Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns,...

Please note that this position is based in the Middle East, Qatar, and all relocation costs will be covered. This is a hands-on technical and management role focused on leading IT infrastructure, ensuring operational excellence, and aligning technology with business objectives. The role demands proactive leadership in managing a team of IT personnel, establishing standards, and maintaining the...

Start Date: September 2026 Contract: Full-time, Permanent Salary: MPS1 (ECT) – Paid to scale A mixed secondary school located on the Hertfordshire / Northamptonshire border is looking to appoint a Computer Science / IT ECT to join their innovative team. School Description The school teaches around 1,000 students and has seen improving outcomes over recent years. There is a strong emphasis on...

You will support the coordination of reactive maintenance and PPM activities across a busy contract portfolio, ensuring smooth workflow between engineers, subcontractors and clients.

You will also be required to work every other Saturday as Overtime (Every Saturday is available if wanted). This is job and knock so once you have completed your work you will be heading out of London to miss the traffic. Key duties & Responsibilities - Ability to deliver excellent customer service

Senior Support Worker (Maternity Cover) in St Albans, AL1. A fantastic position available for an experienced SEN professional to support a bright young man with a great sense of humour who has a diagnosis of PDA, Autistic Spectrum Condition (ASC) and ADHD. £43,472.00 gross per annum (pro rata for 9 months – £32,604.00 | £22.00 Gross Per Hour * Nearest Station: St Albans City station is a 5 min...

You will be responsible for the administration of all customer service responsibilities, building relationships with all key clients to ensure a continuation of great service, and keeping in touch with engineers for all scheduled works.