it helpdesk jobs in West Midlands

Location: Oldbury | Hybrid: 2 days office / 3 days home 6-month contract | Full-timeWe’re looking for a Customer Support Analyst to join a growing IT Service Desk team in a 1st line support role.This is a customer service role in a technical environment. You don’t need a strong IT background – what matters most is how you deal with people. If you’re a confident communicator, organised, and enjoy...

Step into a rewarding permanent role offering a supportive working environment, hybrid working, and the opportunity to take ownership of a busy helpdesk within a commercial property environment. This Helpdesk Manager position allows you to make a real impact, manage multiple sites, and ensure excellent service delivery, all while working in a flexible environment that values your contribution and...

You will be the first point of contact, ensuring all service requests are correctly logged, prioritised, and assigned to meet strict contractual deadlines (SLAs). Service & Communication: Act as the first point of contact for all incoming service requests (phone, fax, email).

Helpdesk Advisor - Birmingham We're currently recruiting a dedicated Helpdesk Advisor to help ensure the smooth running of the operations in 14Forty on a full time basis, contracted to 40 hours per week. As a Helpdesk Advisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its...

You will be driven by customer service and will have excellent critical thinking skills with a can-do attitude.

You will have a confident telephone manner, being accustomed to communicating with people across all levels. In addition, we would certainly expect the successful applicant to demonstrate the following…

Job TitleJunior IT TechnicianSalaryOur salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry.LocationTipton, West MidlandsOur CompanyDoocey Group is a family-run utility and civil engineering contractor with over 40 years’ experience built on strong, Black Country values. We’ve experienced significant growth over the past 10 years which...

IT Systems ConsultantJob Market – IT SystemsIT Systems Consultant – About the roleThe primary function of the System Consultant is to support the day to day running of systems within the group in order to service our brokers. Provide cover for the internal helpdesk and through on-site visits using knowledge of the Acturis broking application software and internal procedures.IT Systems Consultant...

You must be eligible to work in the UK. Your Experience / Background / Previous Roles May Include: IT Helpdesk Technician, Technical Support Specialist, Desktop Support Technician, IT Service Desk Analyst, Systems Support Technician, IT Support Engineer, IT Operations Technician, User Support Specialist, IT Troubleshooter, IT Service Technician, Network Support Technician, IT Support Analyst.

We are recruiting for a motivated Junior IT Administrator to join a company based in B9,Birmingham.The IT Administrator role is ideal for someone who has a solid technical foundation.Key Responsibilities for the IT Administrator role: * Act as the primary first-line IT support contact for multiple sites * Provide remote and on-site support to users across different locations as required * Assist...

IT Support Technician - Kingswinford Salary: £28,000-£33,000 DOE I am working with a great existing client of mine looking for an experienced IT Engineer to join their team in Kingswinford. You'll provide 1st/2nd Line support, helping users resolve IT issues, managing hardware setups, maintaining systems, and assisting with new technology projects. Key Responsibilities: - Provide IT helpdesk...

A growing and well organised IT company based in Wolverhampton is looking for an experienced IT Service Desk / Field Engineer. This is to add to their already established business and would suit someone in a similar role to that of a Service Desk Engineer or Field Engineer. Duties will include:- - To take and log help desk calls - To provide 1st 2nd line technical support to a diverse array of...

You will work independently, travelling between client locations, ensuring all systems are operating efficiently and safely while delivering a high standard of customer service. The ideal candidate will have a strong understanding of electrics and controls and will be able to complete high-standard service and maintenance work.

Job Description Commercial Gas Engineer - Leicester and surrounding Up to £48,000 basic D2D - on-call + overtime + van Are you a skilled Commercial Gas Engineer looking for your next big opportunity? We're partnering with a leading provider of cutting-edge, bespoke energy solutions who are expanding their team - and they want YOU to help support key sites across Southern England This is a...

WELCOME TO LINAKER For 30 years Linaker has specialised in the creation and maintenance of tailor-made business environments. Having shaped workspaces for a wide range of businesses across the country, Linakers heritage lies in our ability to design and regulate unique spaces that truly work. Linaker was founded upon three core values: trust, reliability and care. We are not just a service...

IT Support TechnicianCoventryWe are supporting a growing Coventry-based organisation seeking an IT Support Technician to join their expanding IT team.This is a great opportunity for someone who enjoys helping others, has a passion for technology, and wants to build their skills in a supportive environment.The Role * Provide IT support to end users via phone, email, remote tools, and in person *...

You will be responsible for the safe, compliant and efficient operation of all building services, delivering Planned Preventative Maintenance (PPM), reactive maintenance and minor remedial works. WHAT TOU WILL BE RESPONSIBLE FOR Completion of PPM works to schedule in the most proactive and efficient way possible.

Location: Oldbury | Hybrid: 2 days office / 3 days home 6-month contract | Full-time We’re looking for a Customer Support Analyst to join a growing IT Service Desk team in a 1st line support role. This is a customer service role in a technical environment. You don’t need a strong IT background – what matters most is how you deal with people. If you’re a confident communicator, organised, and...

Location: Oldbury | Hybrid: 2 days office / 3 days home 6-month contract | Full-timeWe’re looking for a Customer Support Analyst to join a growing IT Service Desk team in a 1st line support role.This is a customer service role in a technical environment. You don’t need a strong IT background – what matters most is how you deal with people. If you’re a confident communicator, organised, and enjoy...

Location: Oldbury | Hybrid: 2 days office / 3 days home 6-month contract | Full-timeWe’re looking for a Customer Support Analyst to join a growing IT Service Desk team in a 1st line support role.This is a customer service role in a technical environment. You don’t need a strong IT background – what matters most is how you deal with people. If you’re a confident communicator, organised, and enjoy...

Location: Oldbury | Hybrid: 2 days office / 3 days home 6-month contract | Full-time We’re looking for a Customer Support Analyst to join a growing IT Service Desk team in a 1st line support role. This is a customer service role in a technical environment. You don’t need a strong IT background – what matters most is how you deal with people. If you’re a confident communicator, organised, and...