IT Service Desk Leader: Elevate User Experience
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ExamWorks UK
Horwich
A leading UK organization seeks an experienced IT Service Desk Manager to lead their team in Horwich. This role requires someone passionate about service excellence, with 2-3 years of experience managing a 1st/2nd line Service Desk. Key responsibilities include ensuring SLAs and KPIs are met, driving continuous improvement, and coaching staff. Strong knowledge of Microsoft technologies and ITIL... |
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8 hours ago
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