IT knowledge manager jobs in Glasgow City

The Opportunity: An exciting opportunity exists in our global Knowledge and Expertise (K&E) function for a Service Management Coordinator to provide efficient and effective workflow management and administrative support for the Knowledge & Expertise function, acting as the central contact point for internal and external queries and requests. K&E's work and responsibilities go to the heart of...

You will have an excellent understanding of IT technology and always be keen to learn more. Although you will primarily be office based and dealing with your business over the phone, your role could also involve face to face visits to client premises if required and/or desired.

You will provide a professional IT support service to the whole firm with end-to-end management of software and hardware incidents and service requests. Tasks will be allocated on a defined roster with duties such as phone support, IT support via remote access, email support, floor walking and project support tasks as required.

You will join a small, dedicated team based in the Lord Hope Building, offering excellent service to faculty staff and postgraduate students. Ideal candidates will be able to work under pressure, manage competing tasks, and prioritize workloads effectively. Proficiency in Microsoft Office 365 is highly beneficial.

You must have a proven background in IT Sales and IT managed services or Cyber security sales.

You will be responsible for your own sales targets - Monitor CRM activity and ensure accurate pipeline management - Run team huddles and team meetings to drive focus and energy Performance Management

A leading energy company is seeking a Senior Solution Architect to bridge IT and OT domains, ensuring secure integration of operational technology systems. The role involves shaping solution architectures, collaborating with stakeholders to optimize value streams, and leading teams. Candidates must have expertise in industrial control systems, risk management in OT environments, and a deep...

You will be responsible for generating new business while managing and expanding existing client relationships. The role suits a confident, customer-focused sales professional with experience selling complex B2B software solutions. Key Responsibilities: - Drive new business opportunities and achieve sales targets across software and associated services

With the legal tech market moving at such a fast pace this role is pivotal in helping the firm make good choices and then making the best use of the latest technologies. The role plays a significant part in championing the adoption and effective use of technology in legal services delivery and will design and implement strategies to develop the technical legal expertise of colleagues. The role...

You will contribute to the team in a clear, consistent and concise, offering an in-depth understanding of complex projects, while carrying out client-facing activities, supporting business development and building their network internally and externally. The overall Senior Knowledge Lawyer duties will include:

Our client, a leading UK Law Firm is seeking a Knowledge Lawyer to join its Real Estate Future Energy Team in either Glasgow or Edinburgh. The successful candidate will support the team by maintaining precedents, providing training, managing legal know-how, monitoring legislative developments, and advising on complex legal queries. They will also be involved in producing client insights,...

Account Manager – IT Services Location: Glasgow / HybridPackage: £25,000 – £35,000 basic + up to 30% commsAn established and growing managed IT services provider in Glasgow is looking to appoint an Account Manager to support continued growth across the SME market.This is a new business–led role, ideal for someone who enjoys opening doors, building relationships, and converting opportunities....

16th Aug 2024 The IT Security Manager is a hands-on management position with excellent knowledge of the technologies in use by the IT Security team required to Coach, mentor and train other team members as well as to define process, policy and working practices. Ensuring that Company agreed standards both locally and globally are implemented and compliant with legislative and industry standards....

Senior IT Manager Glasgow | Full-time We’re looking for an experienced IT Manager to lead our technology function, manage infrastructure, and keep our business secure, connected, and future-ready. What you’ll do:Lead and inspire the IT team.Manage IT budgets, suppliers, and governance.Oversee infrastructure, cloud, and unified communications.Drive a cyber security-first mindset and maintain key...

Process Improvement Manager (IT Service Management) - Job Number: 556968 - Closing at: Dec 10 2025 - 23:55 GMT Base Location: Havant, Reading and Glasgow Salary: £50,100 - £75,100 + a range of benefits to support your finances, wellbeing and family. Working Pattern: Fixed Term Contract OR Secondment | options available The role This role forms part of the Service Strategy & Performance...

You should be pro-active with the skills for effective resource planning with good experience implementing IT Security and IT Disaster Recovery control frameworks while supporting a 24-hour service across business-critical services.

You will be required to have a flexible approach to this role.

Job Title: Technical Project ManagerJob Type: ContractLocation: Hybrid (2 days a week in Glasgow)Day Rate: £(Apply online only)/day (OUTSIDE IR35)Contract Length: 6 monthsTechnical Project Manager - Role & ResponsibilitiesCoordinate with solution and design teams to provide alternative designs while meeting customer requirementsDrive process improvement and governance through the creation of...

Our client, a leading Scottish law firm, is currently recruiting a Knowledge and Development Lawyer to join its English Dispute Resolution team based in either Aberdeen, Edinburgh, or Glasgow. The role involves supporting the English dispute resolution practice through training, knowledge sharing, and maintaining key resources. Responsibilities include developing internal precedents, delivering...

You will provide a professional IT support service to the whole firm with end-to-end management of software and hardware incidents and service requests. Tasks will be allocated on a defined roster with duties such as phone support, IT support via remote access, email support, floor walking and project support tasks as required.

You will have an excellent understanding of IT technology and always be keen to learn more. Although you will primarily be office based and dealing with your business over the phone, your role could also involve face to face visits to client premises if required and/or desired.

The Opportunity: Reporting to the Global IT Service Management Leader, the ESM Knowledge Manager is responsible for managing the organisation's ITSM and Enterprise Service Management (ESM) knowledge base, ensuring it is accurate, up-to-date, and easily accessible to stakeholders. This includes maintaining and evolving knowledge articles (KAs) across both IT and Ashurst Service Central (ASC)...