2nd Line IT Support
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Field Solutions Group
New Cross
2nd Line / Level 2 IT Helpdesk Technician The level 2 helpdesk technician is responsible for providing remote helpdesk support to our client’s users across multiple platforms. They will attend customer sites when required to do so. They will troubleshoot and resolve technical issues, escalate complex problems to senior technicians, and ensure customer satisfaction. Accountabilities * Provide... |
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an hour ago
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