itil jobs in Belfast

You will ensure service quality, drive continuous improvement, and manage service provider contracts. This role is responsible for ensuring that all network operations meet or exceed our internal and external service level agreements. A key part of your role will be leading and managing outsourced teams to maintain and support IT services across all our sites.

Application Packaging & Deployment Engineer Location: Remote UK - will need to travel occasionally for customer meetings Clearance Requirement: UK Security Clearance (SC) – Mandatory Role Purpose The Application Packaging & Deployment Engineers will be responsible for packaging, testing, and deploying applications using SCCM and Intune. The role ensures software delivery is efficient,...

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...

Position: Senior IT Engineer Reports to: Head of IT Location: Head Office, 74 Scarva Road, Banbridge, BT32 3QD, Northern Ireland (Fully office based) Duration: Full time (40 hours) / Permanent. Primarily 8.30am to 5.00pm rotational 06.30am to 3.00pm shift every 3 weeks. Rotational on call will also be required. Gordons Chemists is Northern Ireland’s largest independently owned pharmacy...

You will support the configuration, administration, and continuous optimisation of our key technology platforms, including SaaS applications, no-code/low-code solutions, and the Microsoft 365 ecosystem. Your goal is to enhance operational efficiency through automation, smart workflow design, and proactive system management.

Company Description: Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities. We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany. The...

Harbor is seeking a Junior Analyst to join our 3E Application Management team within our Legal Technology and Operations (LT+O) practice group. Under general direction from the Change Team Lead, the Analyst will work closely with a team of skilled individuals from various technical and professional backgrounds, across multiple time zone, to ensure successful client engagements and consistent...

Our client is a leading technology-focused organisation experiencing rapid growth and digital transformation. With over 200 users across multiple locations and around-the-clock operational demands, their IT function plays a crucial role in ensuring smooth and secure business performance. They are now seeking an IT Service Desk Engineer to take ownership of day-to-day service desk operations,...

Job Description This role will be within our Managed Services team at Version 1. It is somewhat of a Hybrid role requiring the capability to support Oracle Cloud Infrastructure and JDEdwards CNC. Although the primary role will be within the managed service there will be opportunities to work on projects for both JDE and Oracle Cloud. The candidate will be expected to be able to manage tickets...

Company Description: Job Description: Service Desk Analyst - French Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical...

You will also work closely with the Principal service manager in identifying opportunities across a range of areas within your assigned area of ownership. This is a full-time, permanent opportunity (no contracting role available). Minimum requirements: Extensive experience working in a commercial environment (consulting) in software service delivery.

Onsite Support EUC Engineer Onsite Location: London Office Duration – 1st Feb – 30th Sep. Job Purpose The EUC onsite support engineer will provide high quality technical support for all End User Computing devices (Laptop, Desktop and mobility) for office-based staff at site, including leading on the resolution of incidents, problems, requests, in order to achieve high standards of customer...

The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a...

You will also identify and suggest improvements to processes and procedures used by the Tech Bar to keep our customer satisfied. The role is full time onsite with face-to-face communications with users and the client. Role Responsibilities: * Provide first-level technical support to end-users for hardware, software, and network-related issues.

You will assist with the maintenance and deployment of end-user devices, troubleshoot hardware and software issues, and support configuration and updates through tools such as Microsoft Intune and SCCM. This role is ideal for someone who enjoys problem-solving, working with people, and contributing to high-quality patient care by ensuring our ICT services run smoothly and securely.

Company Description: Version 1 are a true global leader in business transformation. For nearly three decades, we have been strategically partnering with customers to go beyond expectations through the power of cutting-edge technology and expert teams. Our deep expertise in cloud, data and AI, application modernisation, and service delivery management has redefined businesses globally, helping...

Company Description: Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities. We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany. The...

You will ensure service quality, drive continuous improvement, and manage service provider contracts. This role is responsible for ensuring that all network operations meet or exceed our internal and external service level agreements. A key part of your role will be leading and managing outsourced teams to maintain and support IT services across all our sites.

You will support the design, development, and maintenance of ServiceNow applications and workflows that improve service delivery across the organization. Key Responsibilities: - Assist in the development and configuration of ServiceNow modules including but not limited to Core Platform, ITSM, CSM, ITOM, ITAM, SAM, WDF, HRSD, HCLS, GenAI.

Job Description Support multiple clients across multiple technologies. Mentoring of junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL / ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts...